As Technology R&D Portfolio Manager, I have a role in structuring and managing programs and portfolios in full compliance with IT legislation and in line with the organization's strategy. My responsibilities range from evaluating and selecting projects, prioritizing them according to strategic importance and available resources, to supervising progress, ensuring that they are on schedule, on budget and on target. I am the focal point for ensuring the eligibility of projects under IT law, collaborating with multidisciplinary teams such as finance, tax, compliance, technology and security. I established and maintained project management standards across the organization, evaluating proposals based on the strategic plan, ROI and R&D legislation. In addition, I was responsible for keeping stakeholders informed about the status of projects, effectively communicating achievements, challenges, timelines and risks. I use methodologies such as Waterfall, Scrum and Kanban, and tools such as JIRA and Confluence to monitor and manage the lifecycle of projects, ensuring timely deliveries. I actively participate in the creation and implementation of internal OKRs. My experience covers the management of projects, teams, partners and resources, ensuring that the organization's strategic objectives are met.

As a Project Manager, I played a pivotal role in overseeing end-to-end projects related to Mobile's Camera, ensuring the management of scope, schedules, deliverables, and risk mitigation. Additionally, I took on the responsibility of leading the project team and actively participated in the recruitment process by assessing compatible profiles and conducting interviews. Effective communication was a cornerstone of my role, as I maintained regular and open lines of dialogue with cross-functional teams and stakeholders through weekly and daily meetings. Keeping projects on track was a priority, and I generated and maintained weekly project reports, sharing essential updates with managers, leaders, and stakeholders. Providing the necessary documentation to project teams and acting as a facilitator to eliminate obstacles were also integral parts of my responsibilities. Furthermore, I took the initiative to develop and update work plans for new projects, ensuring they remained on course for success. My role as a Project Manager was marked by strong leadership, effective communication, and a commitment to delivering successful outcomes.

In my role as a Software Quality Assurance Project Coordinator, I demonstrated a strong commitment to team management, performance improvement, and project success. I led the Project team by providing valuable feedback through one-on-one sessions, performance metrics, and Personal Development Initiatives (PDI). I also took charge of managing new projects across Latin America, ensuring their successful execution by overseeing risks, schedules, costs, and scope. Utilizing tools like JIRA and Confluence, I closely monitored the results of the QA team's projects, promoting quality and efficiency. I actively contributed to the development and maintenance of performance and quality metrics, setting clear goals and PDIs to enhance team performance. As a facilitator for the Project team, I adeptly removed impediments to project progress, identifying opportunities for process improvements to drive efficiency. Effective communication was a key aspect of my role, as I maintained regular contact with developers, testers, and stakeholders, ensuring all teams were aligned and informed. Prioritizing the Backlog of weekly deliveries was a critical task, and I continuously monitored project risks, analyzing indicators of Project team employees and suggesting process adaptations for improvement. My role also encompassed the generation and maintenance of daily, weekly, and monthly reports to keep stakeholders informed. Furthermore, I played a pivotal role in the recruitment process, analyzing compatible profiles and conducting interviews to bring top talent to the team. Finally, I held a key responsibility for monitoring and approving software carriers managed by other team members, ensuring adherence to quality standards and providing constructive feedback for performance improvement. My dedication and multifaceted contributions were instrumental in driving project success and team excellence.

As Sr. QA Project Leader, I highlight my experience in project management and technical resources. I took responsibility for the comprehensive management of new mobile projects in Latin America, addressing issues of risks, schedules, costs and scope, ensuring the delivery of successful projects. As part of my duties, I led the recruitment process for new employees, carrying out analyses of compatible profiles and interviews. As an advocate for the development of project leaders, I share my experience and provide training to new Samsung project leaders. My role has extended to the full management of software testing on projects in Brazil and Latin America. In this capacity, I managed technical resources, developing schedules and providing comprehensive technical support, including running various tests and meeting specific operator requirements. I also played a role in managing lab tests and specific tests on all operator software in Latin America. Monitoring project progress, I use the JIRA tool to track and manage project results, ensuring that quality standards are met. Finally, I took responsibility for managing all the faults reported in each project, supervising the production of the project and ensuring accurate documentation    for final approval in the manufacture and/or updating of end-user devices, via OTA (Over-The-Air).

o Responsible for managing all tests for projects in Brazil and Latin America.o Responsible for requesting internal (Campinas and Manaus) and external (Latin American countries) tests.o Manage the technical resources, making the schedule and providing the necessary support to all the technicians (such as running all the different tests, as well as the specific requirements of the operators).o Carry out all laboratory tests and specific tests on all Latin American operators' software.o Responsible for project management (Managing your risks, schedules, costs and scope).o Manage all reported failures for each project, monitoring project production, as well as correct documentation to provide final approval for the manufacture and/or upgrade of the end-user device (Via OTA).

o As a Software Test Engineer, I conducted field tests on Samsung cell phones (including GSM, GPRS, UMTS, WCDMA, LTE technologies).o Working closely with Korea QA and Latin America R&D team to discuss and provide information about defects and other issues that arise as part of the test, interpret technical reports, using specific tools to analyze all the different logs.o Responsible for testing and quality assurance of Samsung devices before they start production and go to market.o Responsible for managing test schedules, contributing to the regular process and final project reports.o Support to the after-sales team and approval processes for operators (cellular phones - RF).o Analyze market failures by receiving logs and reporting problems encountered during execution.o Experience with international travel (Peru, Argentina, Chile, Colombia, Uruguay), performing different tests (Driving tests, Networks tests, etc).o Experience with testing Reliability, Networks Interoperabilty, OMA, OTA, Voice Quality, Laboratory and HW performance.o Platforms used: Qualcomm, Infineon, Ericsson, Spreadtrum, Broadcom

o Management of tools related to software update / quality of cell phones for Brazil and Latin America:o Fault support for field devices.o Monitoring and implementation of new software versions available.o Control of available versions.o Interface with the development team to fix possible problems.o Android system (new versions, technical support, troubleshooting).o Validation of new versions of functional test tools in order to guarantee repair quality.o Monitoring / implementation of bug fixes in the application for quality testing.o Assistance to the technical documentation team:o Adapt global technical information to the local repair model.o Monitoring the introduction of new models in the local market.o Perform updates to the field when available.o Keep the database (web) updated for consultation with the latest documentation.o Hardware analysis of cell phones:o Support to the after sales team to identify cell phone failures.o Technical support to Authorized Services and Advanced Repair Centers.

o Support for Brazil and Latin America in tools related to software update on mobile phones:o Assistance to the Service Center engineering team to support field failures.o Monitoring of new available software versions.o Control of available versions.o Assistance to the technical documentation team:o Provide information regarding the local repair model.o Perform updates when available.o Update of the website for consultations with the latest versions of the documentation made available.