Norbert Rivera Email & Phone Number

United States

208 Seymour Ave Derby Ct 06417

Orlando, Florida Area

Cultivate instant rapport, build, and maintain key customer relationships to successfully sell vehicles valued from $5K - $50K. Ensure optimal experience for each client from initial meeting through final delivery. Remain abreast of cutting-edge and emerging industry trends. • Consistently sell 10-20 new and pre-owned vehicles per month through Internet sales, Prospecting, Customer Referrals. • Generate new leads by creating YouTube videos of promotional vehicles. • Created a “get to know us” packet to create a better customer experience and connect customers with who we are, our brand. Results show a significant increase in customer satisfaction ratings and brand equity for the dealership.

Orlando, Florida Area

Sold new and pre-owned vehicles by developing sales strategies and setting challenging goals to ensure peak performance. • Maximized sales by regularly connecting with well-established clients and building relationships with prospective customers. • Advised clients regarding available financing, payment options, and leasing to ensure a world-class experience from beginning to end. • Produced 80% of all new business through referrals. Fostered excellent relationships and referrals by building trust and rapport with customers.

Orlando, Florida Area

Established Christian bookstore and ran all business operations including budgets, merchandising, forecasting, pricing, hiring, coaching, sales and marketing. • Achieved $100K in Revenue in first 4 months of business through Guerilla Marketing and Advertising Campaigns. • Hired, trained, and supervised retail sales staff, provided team-building training in up-selling products and effective customer service. • Increased sales year-over-year by building credibility and introducing new sales tools and marketing collateral.