Consultant-National Client Relations
CurrentConsultant focused on client relationships and coaching in support of World Class Coaches.
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@samaritanhouse.org
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2 phones found area 817
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LinkedIn matched
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Norbert White is listed as Consultant-National Client Relations at Tarrant County Samaritan Housing, Inc., a with 24 employees, based in Alpharetta, Georgia, United States. AeroLeads shows a work email signal at samaritanhouse.org, phone signal with area code 817, and a matched LinkedIn profile for Norbert White.
Norbert White previously worked as Consultant-National Client Relations at World Class Coaches and Board Chairman at Tarrant County Samaritan Housing, Inc.. Norbert White holds Bachelor Of Arts, English from Dartmouth College.
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Business Operations leader with track record of growing market share, improving customer relationships and increasing revenues. Substantial record of improved operations performance in vendor management and partner/alliance management through ability to build relationships, define solutions and manage costs.. Extensive experience in applying customer relationship management knowledge to dramatically alter business operations performance and improve customer satisfaction. Proven ability to build new organizations,define global strategies, create alliances and manage teams to success.Please feel free to contact me at:Norbert WhiteColleyville, Texas 76034817-505-8146 norbertlwhite@gmail.com-Business to business(B2B) sales and support-Coaching/Development-Experienced corporate spokesperson-Develop strategic business alliances-Identify strategic business operations partnerships-Research and program development-Create strategic business operations plans for markets-Develop performance metrics and analysis tools-Redefine operations to drive bottom line growth-Organizational development-distribution, downsizing, growth-Dispute resolution through business negotiations or litigationSpecialties: Business operations management, Partnerships/Alliances, Strategic planning, Internal and external communications, Customer relationship management, Performance metrics and analytics, Development operational alliances, Baldrige quality processes.
Listed skills include Strategy, Leadership, Vendor Management, Management, and 18 others.
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Dallas/Fort Worth Area
Consultant focused on client relationships and coaching in support of World Class Coaches.
Fort Worth, Texas
Nonprofit organization developing housing for individuals with special needs (homelessness, HIV/AIDS, mental health issues, etc.) and provider of social services.
Defined and managed supplier performance model and operations for multi-billion dollar entity. Defined and enhanced partnerships and alliances with Fortune 500 firms and major independent telephone companies. Designed and implemented performance measurement, analysis and communication tools which improved supplier provisioning intervals by 10% and repair intervals by 20%. Defined corporate strategies with executives and customers which improved relationship scores by 10% and acheived customer loyalty target of 7.0. Created tracking/resolution method which in three month period after a work stoppage reduced order backlog from 36,000 orders to 1800 orders.
Created and defined Customer Satisfaction Office for Business Communication Systems which focused corporate customer satisfaction programs and improved results by more than 10%. Designed and implemented customer satisfaction methods and procedures which produced best in class performance over three year period. Wrote and delivered Category Seven (Customer Satisfaction) of BCS' Baldrige application in less than seven months. Designed and implemented customer and employee response centers which successfully managed more that 16,000 customer and employee complaints and queries with a 96% successful resolution rate.
Coordinated 200-300 person sales and service teams in multiple locations-aligned quality assurance, sales, customer service, channel distribution, customer relationships and profit/loss for each geography. Achieved revenue and and margin growth (+20%) in multiple locations by utilizing multiple channels of distribution. Expanded distribution model by engaging new partners and revising marketing approach. Redefined organizational structure and customer support strategies to produce greatest improvement in customer satisfaction in the nation (Pittsburgh, Pa.) Achieved greatest one year profit margin improvement (91%) by reducing work force size and increasing worker functionality (Seattle, Washington).
Other employees you can reach at samaritanhouse.org. View company contacts for 24 employees →
Jina Walker
Colleague at Tarrant County Samaritan Housing, Inc.Fort Worth, Texas, United States
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Renjino Martinez
Colleague at Tarrant County Samaritan Housing, Inc.Dallas-Fort Worth Metroplex, United States
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Nicole Hawthorne
Colleague at Tarrant County Samaritan Housing, Inc.Fort Worth, Texas, United States
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Norbert White
Colleague at Tarrant County Samaritan Housing, Inc.Fort Worth, Texas, United States
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Cassandra Smith, Bsw
Colleague at Tarrant County Samaritan Housing, Inc.Fort Worth, Texas, United States
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Billy Oliver
Colleague at Tarrant County Samaritan Housing, Inc.Fort Worth, Texas, United States
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Richard Barber
Colleague at Tarrant County Samaritan Housing, Inc.Dallas-Fort Worth Metroplex, United States
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Hector Galvez
Colleague at Tarrant County Samaritan Housing, Inc.Fort Worth, Texas, United States
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Dr. Kianna Cureaux, Bsph, Dpt
Colleague at Tarrant County Samaritan Housing, Inc.Dallas-Fort Worth Metroplex, United States
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Deborah Washington
Colleague at Tarrant County Samaritan Housing, Inc.Fort Worth, Texas, United States
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Activities and Societies: Casque and Gauntlet-Senior Honorary Society
Quick answers generated from the profile data available on this page.
Norbert White works for Tarrant County Samaritan Housing, Inc..
Norbert White is listed as Consultant-National Client Relations at Tarrant County Samaritan Housing, Inc..
AeroLeads has found 2 work email signals at @samaritanhouse.org for Norbert White at Tarrant County Samaritan Housing, Inc..
AeroLeads has found 2 phone signal(s) with area code 817 for Norbert White at Tarrant County Samaritan Housing, Inc..
Norbert White is based in Alpharetta, Georgia, United States while working with Tarrant County Samaritan Housing, Inc..
Norbert White has worked for World Class Coaches, Tarrant County Samaritan Housing, Inc., Verizon Business, and Lucent Technologies.
Norbert White's colleagues at Tarrant County Samaritan Housing, Inc. include Jina Walker, Renjino Martinez, Nicole Hawthorne, Norbert White, and Cassandra Smith, Bsw.
You can use AeroLeads to view verified contact signals for Norbert White at Tarrant County Samaritan Housing, Inc., including work email, phone, and LinkedIn data when available.
Norbert White holds Bachelor Of Arts, English from Dartmouth College.
Norbert White is listed with skills including Strategy, Leadership, Vendor Management, Management, Strategic Planning, Crm, Training, and Telecommunications.
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