Noreen Shonai Email and Phone Number
As a Restaurant Supervisor with over 12+years of experience, I have honed my skills in leading dynamic teams and ensuring exceptional dining experiences. My journey in the hospitality industry has taken me from Zimbabwe's vibrant Cresta Sprayview Hotel. My tenure at Vergelegen Wine Estate enriched my expertise in reservations, wine advising, and restaurant management.Throughout my career, I have demonstrated a commitment to excellence, from training new staff members to ensuring seamless operations and guest satisfaction. I thrive in fast-paced environments, leveraging my ability to work autonomously while driving my team towards achieving targets. I am passionate about continuing my career with an employer where I can contribute my skills and dedication to delivering outstanding service. Let's connect if you're looking for a seasoned professional to elevate your establishment's guest experience.
Cresta Sprayview Hotel
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Food And Beverage SupervisorCresta Sprayview Hotel Jun 2023 - PresentVictoria Falls Municipality, Matabeleland North Province, Zimbabwe
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Front Of House Assistant Shift ManagerPure Africa Apr 2022 - Apr 2023Victoria Falls, Matabeleland North, ZimbabweOversee all front and back of the house restaurant operationsEnsure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionallyMaintain quality control for all food servedAnalyze staff evaluations and feedback to improve the customer's experience -
Restaurant SupervisorVergelegen Wine Estate Mar 2018 - Oct 2021CapetownOversee all front and back of the house restaurant operationsEnsure customer satisfaction through promoting excellent service; responding to customer complaints tactfully and professionallyMaintain quality control for all food servedAnalyze staff evaluations and feedback to improve customers experience
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HousekeeperThe Reef Hotel Feb 2015 - Dec 2017City Of Johannesburg, Gauteng, South AfricaSweeping/vacuuming, polishing, and mopping making sure all assigned areas are clean, neat and tidyEnsure all rooms are cared for and inspected according to standardsNotify superiors on any damages, deficits and disturbancesDeal with reasonable complaints/requests with professionalism and patienceEnsure appropriate maintenance of all housekeeping equipment and toolsMaintain inventory of tools and supplies used in housekeeping activities
Frequently Asked Questions about Noreen Shonai
What company does Noreen Shonai work for?
Noreen Shonai works for Cresta Sprayview Hotel
What is Noreen Shonai's role at the current company?
Noreen Shonai's current role is "Seasoned Restaurant Supervisor with 12+ Years of Experience | Skilled in Customer Service, Leadership, and International Hospitality | Bringing a Likeable and Charismatic Presence to Every Team".
What schools did Noreen Shonai attend?
Noreen Shonai attended Alison, Zimbabwe College Of Secretarial Studies.
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