One to Give Music facilitates composing, recording, manufacturing, and distribution of music products. In this role, I perform the following duties:• Administrative – contract reviews, budgeting and accounting, travel arrangements, merchandise sales and inventory• Content editor – marketing material and music packaging• Audio and visual production – sound, lighting, camera, and stage setup; photography and cinematography; wardrobe and styling

In this role, I led teams that implemented applications geared toward improving patient experience and access to health care. I oriented patient experience and operational leaders from hospitals and physician practices on application features and provided oversight of operational readiness activities to garner adoption of processes and utilization of self-service features by patients.• Enabled video technologies for patients to safely obtain health care services and stay connected… Show more In this role, I led teams that implemented applications geared toward improving patient experience and access to health care. I oriented patient experience and operational leaders from hospitals and physician practices on application features and provided oversight of operational readiness activities to garner adoption of processes and utilization of self-service features by patients.• Enabled video technologies for patients to safely obtain health care services and stay connected with loved ones during the COVID-19 crisis.• Implemented new custom Epic MyChart patient portal mobile and Web applications, providing patients with convenient access to their health information and self-service features.• Implemented Epic MyChart Bedside mobile app and devices enabling patients to access medical, upcoming treatments, and educational information related to their inpatient admission.• Identified and deployed enterprise mobile device management solutions to automatically control and update applications and settings on iPads and mobile phones. Show less

As a member of the Culture, Change, and Engagement network, I worked with leaders to develop, organize, and facilitate customized retreats for colleagues. These retreats deepened colleagues’ connection with the organization and mission, and grounded teams in tools and approaches to lead transformational change.• Facilitated a mission, vision, and values culture retreat with the technical team at a newly acquired hospital in Chicago. Achieved 100% positive feedback. • Developed… Show more As a member of the Culture, Change, and Engagement network, I worked with leaders to develop, organize, and facilitate customized retreats for colleagues. These retreats deepened colleagues’ connection with the organization and mission, and grounded teams in tools and approaches to lead transformational change.• Facilitated a mission, vision, and values culture retreat with the technical team at a newly acquired hospital in Chicago. Achieved 100% positive feedback. • Developed the case for change and stakeholder engagement plan for a physician practice pilot program during a change retreat with business and technical leads. Show less

Served as the Program Director working with executive leaders and product owners to develop business plans, prioritize initiatives, and obtain funding and approvals for a portfolio of clinical technologies to achieve regulatory compliance, improved clinical outcomes, and reduce operating costs. I managed the $100 million annual capital budget and supervised 24 program and project managers that led implementations of new clinical technologies for physicians and clinical staff at… Show more Served as the Program Director working with executive leaders and product owners to develop business plans, prioritize initiatives, and obtain funding and approvals for a portfolio of clinical technologies to achieve regulatory compliance, improved clinical outcomes, and reduce operating costs. I managed the $100 million annual capital budget and supervised 24 program and project managers that led implementations of new clinical technologies for physicians and clinical staff at hospitals, physician practices, and continuing care facilities throughout Trinity Health.• Enabled technologies to mitigate hospital acquired infections and related impacts, contributing to an organization-wide reduction of hospital acquired infections.• Established interoperability between medication management applications and state specific databases to reduce over-prescribing and diversion of controlled substances.• Migrated physician practices to standard Athena clinical and revenue applications, significantly reducing software costs and operational inefficiencies. Show less

In this role, I planned, monitored, managed, and provided oversight of large-scale enterprise clinical technology programs. I supervised and mentored 6 project managers that led pilots and implementations of technologies for physicians and nurses at hospitals across Trinity Health. • Achieved incentive payments for 18 hospitals across 10 states by implementing processes and technologies to meet Meaningful Use regulatory requirements.• Organized governance and implemented Epic… Show more In this role, I planned, monitored, managed, and provided oversight of large-scale enterprise clinical technology programs. I supervised and mentored 6 project managers that led pilots and implementations of technologies for physicians and nurses at hospitals across Trinity Health. • Achieved incentive payments for 18 hospitals across 10 states by implementing processes and technologies to meet Meaningful Use regulatory requirements.• Organized governance and implemented Epic hospital, physician practice, home care, and revenue applications at Gottlieb Memorial Hospital. Achieved merger goals for consolidated applications and operations for Loyola Medicine.• Launched advanced algorithms and alerting protocols to proactively prevent, detect, and treat venous thromboembolism and deep vein thrombosis. Achieved timely prophylaxis treatments. Show less

The Vice President of the Project Management Office tapped me to organize and manage a new department encompassing enterprise network security, computer forensics, identity services, system access, remote access, and clinical workflow integration applications and teams. We achieved operational synergies, streamlined system access administration, and expanded single sign-on and remote access. I supervised 3 managers and 30 analysts and served as the critical situation communications… Show more The Vice President of the Project Management Office tapped me to organize and manage a new department encompassing enterprise network security, computer forensics, identity services, system access, remote access, and clinical workflow integration applications and teams. We achieved operational synergies, streamlined system access administration, and expanded single sign-on and remote access. I supervised 3 managers and 30 analysts and served as the critical situation communications captain during major system outages. • Prevented unauthorized access throughout the network infrastructure by garnering approval, procuring funds, and implementing automated network intrusion prevention systems.• Implemented Trinity Health's first mobile application that enabled remote access to Citrix based applications for physicians.• Reduced system access issues from 35% to 5% of total issues for Cerner Millennium clinical and McKesson HealthQuest revenue cycle implementations by establishing a methodology and database to map users to the correct privileges. Show less

Provided project management oversight of ten application teams performing technical and operational readiness for Cerner Millennium clinical and McKesson HealthQuest revenue management application implementations at Trinity Health hospitals. Provided direct management of two project managers and a contractor.

Established the new Cutover Team that developed the cutover methodology and tools to support launches of large-scale, mission critical, enterprise wide initiatives, including implementations of Cerner clinical, McKession HealthQuest revenue, and Lawson supply chain applications. Supervised three project analysts.Developed robust technical cutover task list involving dozens of technical teams. Orchestrated execution of technical launch activities and 24 x 7 on site and remote command… Show more Established the new Cutover Team that developed the cutover methodology and tools to support launches of large-scale, mission critical, enterprise wide initiatives, including implementations of Cerner clinical, McKession HealthQuest revenue, and Lawson supply chain applications. Supervised three project analysts.Developed robust technical cutover task list involving dozens of technical teams. Orchestrated execution of technical launch activities and 24 x 7 on site and remote command center support logistics. Coordinated travel, lodging, and food for hundreds of project team members and support staff for each launch.Coordinated multi-day project events at locations throughout the United States – determined budget, managed contracts, authorized payments; developed event agenda, content, and handbooks; determined space, audio, video, technical requirements; reserved event spaces; managed guest reservation and check-in processes; arranged seating and speakers; set up welcome stations; arranged refreshments Show less

Managed all aspects of application upgrades and system enhancement projects for Trinity Health Plans Care Choices HMO.

Served as lead support analyst for Mercy Health Plans Care Choices HMO claims, capitation and financial applications, and MARS data warehouse. Supervised 3 team members, coordinated and managed all team assignments.