My name is Lynn and you can count on my administrative and social media expertise. I'm confident in my ability to make anything I put my mind to successful and dealing with different people having different personalities. I am also well-acquainted with using all Microsoft office, google products, and am very open to using customer service and admin tools preferred by clients as well. Another great thing I pride myself on is that I never stop exposing myself to new learnings or crash courses that could help me enhance the skills and capabilities I have now. Furthermore, I believe that my organizational and analytical skills are essential for making deadlines and delegating responsibilities while fostering an environment of teamwork.- Computer Literate:
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Lead ManagerDistress Realty Apr 2022 - PresentMichigan, United StatesI am responsible for scheduling social media posts (Pinterest and IG), setting up Zoom meetings and sending invites to the email list, emailing Blog posts to the email list, and tracking weekly KPIs for both social media accounts and the email list. -
General Virtual AssistantBroder Danielle M Oct 2021 - Mar 2024New York, United States -
Senior Operations RepresentativeCapital One Jul 2019 - Jan 2020Muntinlupa City, National Capital Region, PhilippinesAssisted Capital One Credit Card Applicants with the application process and filling out forms to submit. Discuss the state policies and help checking credit scores to see if they are qualified in applying for a certain type of card. -
Customer Service SpecialistIqor Sep 2017 - Jul 2019Dasmariñas, Calabarzon, PhilippinesAs a customer service representative, my job is to interact with customers to provide information in response to inquiries about products and services. I used to handle and resolve complaints about billing or technical as well. -
Cin Tac FrontlineTeletech Care Sep 2014 - Mar 2016Pasay City, Metro ManilaCIN TAC Frontline is the person who can assist customers over the phone and get an engineer.My job was creating cases/tickets for customers who need Technical support or replacement of their devices.I am the one who reaches out to the available engineers who can assist priority customers over the phone.
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Service Response RepresentativeTaskus Feb 2012 - Jun 2013City Of Bacoor, CaviteREDBEACON:I am responsible for making outbound calls to contact Professionals that the customer is looking for a specific home service using data provided.We match customers with the home service providers and set up an appointment for price bidding of service charge.SMARTBOX:My job is to ensure leads are generated within Food and Beverage business sector. I also conduct outbound calls to set up appointment with Restaurant owner/managerWe offer promotions to feature their Restaurant on smartbox website.
Norlyn De Guzman Skills
Norlyn De Guzman Education Details
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Asian Institute Of Computer StudiesComputer Secretarial -
High School
Frequently Asked Questions about Norlyn De Guzman
What company does Norlyn De Guzman work for?
Norlyn De Guzman works for Distress Realty
What is Norlyn De Guzman's role at the current company?
Norlyn De Guzman's current role is General Virtual Assistant.
What schools did Norlyn De Guzman attend?
Norlyn De Guzman attended Asian Institute Of Computer Studies, Cavite State University.
What skills is Norlyn De Guzman known for?
Norlyn De Guzman has skills like Management, Customer Experience, Outsourcing, Leadership, Customer Engagement, Relationship Building, Customer Service, Communication, Data Entry, Transcription.
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