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Currently an IT Operations Tech II working in the command center at First Data. I am responsible for the mainframe merchant platforms. Main duties include over-seeing the funding cycles to assure that SLA obligations are met. Also, responsible for keeping the operating system programs running. Other duties include stopping and starting system and application programs, system IPL's and other tasks as needed. Specialties: Project and team leadership, COBOL, JCL and utilities, DB2 SQL, MVS, TSO, CA7, CA-Sysview, NDM, mainframe consoles, Quality Assurance, Software testing, Microsoft Office.
First Data Corporation
View- Website:
- firstdata.com
- Employees:
- 15673
-
It Ops Tech IiFirst Data Corporation Oct 2011 - PresentOmaha, NeIBM Mainframe computer operator assuring the efficient and timely execution of various batch cycles as well as maintaining the online and database regions. -
Board Of DirectorsHeartland React Feb 2005 - PresentHeartland REACT is an all volunteer communications team using a HAM two-way radio network to assist in communications at various events throughout Douglas and Sarpy counties in Nebraska. Primary responsibility is we are spotters for the National Weather Service, Douglas and Sarpy county emergency operations and Omaha area TV stations during tornadic or severe weather events. Assist with communications and traffic control at various charity events in Omaha like the Corporate Cup Run and Cinco De Mayo Parade. Recently elected to the Board of Directors. Licensed HAM radio operator. License ID: KD0LXI Annually certified as a tornado and severe weather spotter by the National Weather Service. Completed FEMA first responder communications training. Completed Community Emergency Response Team (CERT) first responder training.In the past I have held several offices within the organization including; Secretary Training Officer Weather Officer Operations Officer -
Conversions Programmer AnalystDell Perot Systems Jan 2007 - Feb 2010Designed and developed client specific data conversion routines and data conversion reports. The data conversions were to convert new clients' policy portfolios onto Perot's processing application. Primarily responsible for converting the life insurance financial transactions as well as providing data validation for both Perot personnel and the clients. Assigned as lead programmer/analyst in an effort to convert a Variable Life Insurance application, both on-line and batch, from a Microfocus platform into Perot's proprietary Lifesys life insurance processing application. Consulted with business and technical associates at all levels of the company to overcome any issues related to the success of the project. Responsible for maintaining a comprehensive test bed for all testing activities comprising over 180 datasets. Completed all data conversion programming and analysis from Microfocus VSAM files to Perot's proprietary data storage management system. After noting that much of the programming being completed off-shore was not being tested thoroughly I designed, communicated and implemented procedures and checklists to be completed by off-shore personnel prior to implementing their code changes. I then served as the final quality assurance checkpoint for off-shore software development assuring that no programs were implemented before they had demonstrated that they performed as designed. Maintained daily contact with both on-shore and off-shore associates to assure that all issues were being resolved in a timely, quality manner.COBOL 68, JCL and many utilities, MVS, CMS, NDM, FTP, MS Office Word, Excel, Outlook, Visio -
Senior Software EngineerAci Worldwide Jan 2004 - Sep 2004Responsible for all batch quality assurance activities for ACI's Payments Manager product. Executed all system, integration and user/requester acceptance test cycles. Maintained test beds for all cycles. Implemented and maintained source and object code libraries for all cycle environments. Coordinated test efforts with business and technical associates to create the necessary test conditions and verify test results. Noticed the need for a cross-reference of the payments manager application that could benefit the entire organization. For lack of a better option, using Microsoft Excel I designed, built and maintained a cross-reference of all screens, modules, database tables, files and control members for the entire application. After proving the usefulness of this new tool, I was in the process of migrating it to Microsoft Access when my job was eliminated.DB2, SQL, COBOL, JCL, REXX, MVS TSO, VSAM, SPUFI, QMF, NDM, FTP, some UNIX and Sun Microsystems, MS Office Word, Excel, Outlook, Access. -
Senior Application Programmer AnalystFirst Data Corporation 1996 - 2003Member of several different teams within the company. New Business Development. Completed functional and detailed designs to satisfy custom client requirements in all subsystems within the company. Maintained communication with all project players both business and technical as well as with client personnel to assure project success. Assured that all technical and user documentation was updated and current. Completed quality assurance inspections and testing in all phases of the SDLC. Completed several highly complex designs where the total project effort was in excess of 3000 man hours. At the request of an overseas client, flew to their facility on very short notice to complete requirements negotiations and to gain final approval of my design solution to meet their needs.Credit Life. Completed data conversions for clients to convert accounts from legacy credit life to FDR's new enhanced credit life.DB2 database processing Completed functional designs for data access layer programs allowing access to DB2 from existing program applications. The designs included writing all queries necessary for accurate, efficient and secure database access. Worked closely with requesters, programmers, database analysts and others to assure that all needs were satisfied. COBOL, some Assembler, JCL and utilities, DB2, SQL, MVS, TSO, CA7, FileAid, AbendAid, Expediter, SPUFI, QMF, Platinum, MS Office Word, Excel, Outlook. -
Team LeaderWest Telemarketing Oct 1989 - Mar 1995Directed a team of programmers and analysts in the creation of batch and on-line programs developed to satisfy custom client requirements. Reduced the training time for new employees from 12 weeks to four weeks by designing, writing and teaching a structured training program for all phases of the departments software development. Prior to becoming a Team Leader, performed various programmer and analyst activities for both batch and on-line programs. Those activities also included script development, execution and verification of unit and regression testing. Tandem, SCOBOL, FUP, SCUP. Most programming done using Wests' in-house proprietary batch and on-line programming languages.
Norm Hall Skills
Norm Hall Education Details
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Computer Science -
Institute Of Computer Science, Omaha, NebraskaComputer Science
Frequently Asked Questions about Norm Hall
What company does Norm Hall work for?
Norm Hall works for First Data Corporation
What is Norm Hall's role at the current company?
Norm Hall's current role is IT Ops Tech II at First Data Corporation.
What is Norm Hall's email address?
Norm Hall's email address is nc****@****ail.com
What is Norm Hall's direct phone number?
Norm Hall's direct phone number is (866) 382*****
What schools did Norm Hall attend?
Norm Hall attended Metropolitan Community College, Institute Of Computer Science, Omaha, Nebraska.
What skills is Norm Hall known for?
Norm Hall has skills like Visio, Sdlc, Software Development, Testing, Integration, Tso, Cobol, Db2, Databases, Jcl, Quality Assurance, Program Management.
Who are Norm Hall's colleagues?
Norm Hall's colleagues are Devin Cridlebaugh, Irene Hernandez, Robin Lawson, James Hackett, John Gay, Dineshkumar S, Mukesh Bissa.
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