Norm Mitchell Email & Phone Number

Summerville, Sc, Us

In my present role, I am streamlining organizational processes by assessing/analyzing business practices and procedures as well as organizing and managing business projects. Along with planning and executing robust solutions for improving financial outcomes in collaborating with customers, I am also delivering exceptional training/coaching to increase employees' morale and improve business/life skills. Furthermore, I leverage exceptional leadership skills to train and empower cross-functional teams.Some of my key contributions in this role:• Generated revenue from $500K to $2.7M annually by guiding/advising small business owner.• Improved monthly sales numbers by 70% by coaching new sales manager.• Minimized operational expenditures by 30% by educating installers/project managers and reduced rework/errors caused by miscommunication and personality conflicts.ve of Change - The Ultimate Guide to Life Surfing", I help my clients learn how to become a life surfer which enables them to ride their waves of change and uncertainty with confidence, focus, and direction.www.golifesurfing.com

Newport Beach, California, Us

Providing transformational career development to a new generation of leaders through world-class coaching and customized technology.

Pittsburgh, Pa, Us

In this role, I created and inculcated knowledge through online course on managing change in enterprises as well as other Graduate and Undergraduate courses.

Served as Board President from 2015 - 1017

Harrisburg, Pa, Us

During this tenure, I developed a framework and processed flows for launching Geneia, a Capital Blue Cross subsidiary, as well as introduced and led procedures for defining mission, purpose, principles, and architecture. On daily basis, I played a key role in directing the execution of customer relationship management projects throughout the company. Moreover, I assisted senior leaders in devising/implementing departmental reorganization plans and spearheading leadership and change management programs. Also, I incorporated human and technological factors within organizational transformation project design by educating and mentoring project managers. My key achievements include:• Executed change initiatives by developing/implementing robust methodologies for leaders and project managers.• Enhanced organizational performance by revamping the company while launching/supervising key transformation programs.• Augmented productivity by 45% by designing and heading the reorganization of the IT department.• Increased profits by 15% via creating and leading strategic planning sessions for the senior team.• Initiated/directed company-wide initiatives for change management and transformed ways project managers supervised teams as well as reduced opposition from individuals affected by the change.• Decreased resistance of impacted areas while spearheading change projects.My additional experience includes:Harley-Davidson Motor Company, York, PA• Manager, Organization Development & Learning, • Organization Development & Learning Lead• Continuous Improvement Lead• Organization Development & Training SpecialistAT&T Wireless Services, Harrisburg, PA• Executive Development Manager• Leadership Management Development ManagerVanguard Cellular Systems, Harrisburg, PACorporate Training & Org. Development, Director/Manager

Masters, Leadership

Bs, Psychology & Philosophy