Norm Pullen Email & Phone Number

Roanoke, Virginia, United States

For Buying, Selling, & Investing in The Roanoke Valley, Smith Mountain Lake, & Beyond! We are REALTORS licensed in Virginia, who are passionate about helping our clients and neighbors buy and sell homes in the Roanoke Valley and Smith Mountain Lake area. We are a family team, working together to provide the best possible service in all aspects of the real.

Salem, VA

• Continuously built new referral relationships and negotiated higher customer rates while negotiating lower rates from vendors and suppliers in an effort to consistently increase profitability.
• Achieved continuous company sales records, including but not limited to:o Increased revenue 32.1% in 2011o Increased revenue 7.9% in 2012o Increased revenue 23.6% in 2013
• Responsible for all aspects of Human Resourceso Recruiting, hiring, training, motivating, evaluating, promoting, disciplining, terminatingo Scheduled employees and was responsible for payrollo Managed 5 internal and 45.
• Created a monthly, quarterly, and biannual bonus systemo Recognized and rewarded the achievements of individual and team goals
• Created an updated employee handbook / policies and procedures
• Responsible for all aspects of company safety o Conducted monthly safety audits and staff training

Roanoke, Virginia Area

• Scheduled external staff with clients to maximize both patient care and profitabilityo Increased weekly sales 29.4% o Decreased weekly overtime 46%o Decreased weekly direct labor cost from 52% to 46%o Increased weekly.
• Created and managed relationships with referral source
• Sold our services to referral sources and potential clients o Increased client census 33% from 60 clients to 80
• Recruited, hired and oriented RNs, LPNs, CNAs, and HHAs; on average 4 per week
• Performed both personal and professional reference checks
• Ran multiple backgrounds, i.e. EPLS, OIG, sex offender, state and federal