Norma Bertram Email & Phone Number

Perth, Wa, Au

Bentley, Western Australia

Strategic Planning Unit

KEY DUTIES/RESPONSIBILITIESFinancial Management - Co-ordinate the preparation of the annual budget and day to day monitoring of the operating budget;- Preparation of monthly and quarterly reviews of Unit budget for Manager;- Control purchases of goods and services;- Research and make recommendations on the purchase of equipment for the Unit;- Monitoring, reporting and upgrading electronic time keeping system for the purpose of accurately allocating to budgeted programs.Unit Development and Process Improvement - Compile, prepare and assist the Manager in the analysis of the Unit monthly information report;- Assist in compilation of Annual Unit Business Plan with Manager and Unit - Represent the Unit on taskforces and workgroups where applicable;- Develop and implement in consultation with the Manager and Unit program initiatives directed at improving customer service;- Assist the Manager in positioning the Unit as the benchmark for excellence in efficiency and quality of service within the local government and private industry;- Formulate processes relating to the efficient and effective functioning of the Unit in consultation with the Manager.Unit Administration - Assist the Unit Manager in the day to day operations and co-ordination of the various activities of the unit;- Assist with staff recruitment and training as required- Assist with delivery of unit projects as required- Provide input to leadership and team development in the Unit.- Maintain a positive working environment which encourages teamworkOther:President of City of Perth Staff Social Club, 2003 - 2016Fire warden, 2001 to 2016OSH Representative, 2008 - 2013Green Team coordinator, 2001 - 2010Recent training:Budgets and Business Planning - AIM, Jan 2015Advanced Excel 2010 - AIM, Feb 2015Project Essentials 2010 - AIM, Mar 2015

Financial Services Unit

Provide the Manager and the Unit Team with secretarial and administrative support, including correspondence, maintaining Manager’s diary, maintaining administrative records, filing and document management (TRIM), production of Unit documents including monthly reports, procedures and performance reviews, assist with production of Budget and Annual Report documents, production of agenda and minutes for corporate meetings and taskforces, production of reports to council and committees, creating purchase requisitions, booking training, software support, booking of travel and accommodation. Leave relief for Personal Assistants to Directors and Chief Executive Officer. Extra duties included diary management, production of Desk of the CEO and Executive Management Team meeting agendas and minutes, typing and distributing council reports, correspondence and other documents.Leave relief for Head Cashier. Extra duties included running end of day reports in Pathways, counting of daily banking, reconciling of daily banking in Excel spreadsheets, processing of petty cash payments.

Bentley, Wa

Customer service at the register and on the floor, counting, clearing and replenishing cash drawer, restocking and facing up of shelves and fridge fronts, restocking of carton stock to shelves and walk in refrigerator, moving pallets with scissor-lift, sweeping and other cleaning, stock take, stock queries on Surefire system, phone checks for price matching, end of day shutdown of registers, counting coin safe and running end of day report on Surefire, other duties as required.

Leederville, Wa

Support to Business Development Group (3 Managers), collation of prequalification and tender documents, Powerpoint presentations, reports, correspondence and general typing, requisitioning and receipting using SAP, travel arrangements, document management, stationery control; booking meetings and diary management, arranging catering; petty cash and taxi vouchers, software support

Burswood, Wa

Bachelor Of Commerce (B.Com.), Accounting And Taxation (Double Major), Commenced 27 February 2017

Activities and Societies: Curtin Volunteers! joined as volunteer Feb 2017, leadership team July 2017 to Dec 2017, Vice President Jan.

Certificate Iii, Business Computing

Certificate, Office Skills (Office Administration)

Education record