Handled high volume of calls, merge mailings, and electronic/paper file managementIdentified customer needs, and responded via telephone, email, facsimile, and/or regular mailLiaised within department, across the organization, and with external academic partnersPrepared expense reports, Continuing Education Credit requests, and reconciled accountsEnsured program compliance, and proper allocation of costs to accurately bill program organizers

Directly supported the Directors of International Students Program with US placementTraveled throughout New England for Host Family vetting and recruitment processAssisted/supported new students with host family placement and school approvalsWorked collaboratively with students and host families to ensure overall success of programCoordinated student graduation-related events, college tours, and TOEFL exam registrationAssisted with SEVIS (Student and Exchange Visitor Information System) F-1/J-1 Visa Reporting Responsible for student onboarding, airport arrival/departure dates, and school break travel Served as mediator during host family/student conflicts; assisted with relocation if needed

Updated census spreadsheets, agendas, presentations, and related Business Office materialPrepared State applications and scheduled/conducted meetings to review financial documentsManaged inquiries/regular status follow up with State departments to determine eligibilityWorked directly with departments heads for weekly discharge planning/case management meetingsEstablished relationship with banking institutions, ensured timely payment of Applied Income

Electronic file management and daily maintenance of document Tax Library on SharePoint•Daily calendar management, client calls/email requests for statements and monthly reports•Office Management responsibilities: I.T. troubleshooting, inventory storage, mailings, etc.•Commuted to New York office for special projects, and to cover for Office Manager as needed

Maintained/updated heavy calendar, screened incoming e-mails/calls for Professional Services •Event Planner and Hostess for sports and concert events at MSG Sky Box for clients•Prepared/submitted expense reports; scheduled office equipment staff training

Provided administrative support to Finance Department’s Managing Director and direct reports•Coordinated travel, on/off site meetings, international calls, and ad hoc projects•Scheduled monthly department meetings; provided staff training•Maintained petty cash, inventory; vendor liaison; ensured timely invoice payments

Assigned to Research and Corporate Treasury departments•Provided full administrative support to management and assisted peers as needed

Prepared/submitted/tracked status of expense reports for GCT & Technology Services Dept.•Updated spreadsheets/organizational charts; coordinated departmental special events •Supervised staff to insure adherence to company policy and procedures •Monitored/followed up with space planning for post 9/11 staff relocation of 200 employees