Norma Saenz Email & Phone Number

Scottsdale, Arizona, United States

Leading a high-performing team to successfully deliver strategic initiatives aligned with organizational goals. Oversee project portfolios, optimizing resource allocation and managing budgets to achieve efficient and cost-effective outcomes. Develop and implement project management processes, fostering a collaborative culture and enhancing stakeholder communication. Implement KPIs, driving continuous improvement and ensuring the successful execution of projects. Build and maintain strong client… Show more Leading a high-performing team to successfully deliver strategic initiatives aligned with organizational goals. Oversee project portfolios, optimizing resource allocation and managing budgets to achieve efficient and cost-effective outcomes. Develop and implement project management processes, fostering a collaborative culture and enhancing stakeholder communication. Implement KPIs, driving continuous improvement and ensuring the successful execution of projects. Build and maintain strong client relationships, contributing to high levels of satisfaction and repeat business. Show less

Boulder, Colorado, United States

Directed seamless front desk operations, optimizing patient experiences and workflow efficiency. Led a dedicated team, fostering a customer-centric approach and ensuring positive patient relations through effective communication and issue resolution. Managed vendor relationships, negotiated contracts for cost-effectiveness, and oversaw financial aspects, including billing and insurance claims. Committed to regulatory compliance, I facilitated staff training on HIPAA regulations and upheld… Show more Directed seamless front desk operations, optimizing patient experiences and workflow efficiency. Led a dedicated team, fostering a customer-centric approach and ensuring positive patient relations through effective communication and issue resolution. Managed vendor relationships, negotiated contracts for cost-effectiveness, and oversaw financial aspects, including billing and insurance claims. Committed to regulatory compliance, I facilitated staff training on HIPAA regulations and upheld patient privacy. Show less

Erie, Colorado, United States

Optimized front desk operations and elevating patient experiences across two dental offices. Specialized focus on enhancing treatment planning services. Proficient in leading and motivating teams to deliver exceptional customer service, ensuring patient satisfaction through effective treatment coordination.

Peoria, Arizona, United States

Worked and traveled between three ophthalmology offices to collect medical records, medical equipment, and provide excellent customer service when scheduling appointments over the phone and in person.

Phoenix, Arizona, United States

I have worked in multiple hospital locations throughout Phoenix. In those hospitals I have worked in labor and delivery, medical surgical, and orthopedic departments. Providing excellent customer service to patients and staff members.

Goodyear, Arizona, United States

Temporary on call position for an oncology department.

Glendale, Arizona, United States

Worked in behavioral and rehabilitation departments.

Phoenix, Arizona, United States

Managed a footwear department store.

Education record

28 credits obtained

High School Diploma, General Studies

Certified Nursing Assistant, High School/Secondary Diplomas And Certificates