Norma Dawn Dunphy Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

EA to the Director of the Procurement and Business Improvement Branch

Assist director’s office with scheduling and document control. Ministry Fleet Coordinator, responsible for fleet tracking, reporting, forecasting and invoices.Continue to provide all other administrative, asset, and IT support services as noted in Administrative Assistant position.

Toronto, Ontario, Canada

Toronto, Canada Area

Corporate Management Division, Business and Fiscal Planning Branch, Corporate Business Services UnitI wear a lot of hats here, including: IT Assets Coordinator, Mobile Services Coordinator, Ministry INFO-GO Coordinator (outgoing), MAIS Coordinator, Surplus Assets Coordinator, BFPB boardroom calendars administrator, Divisional Assets Coordinator Network, Records Information Management Coordinator. In a nutshell, I make sure that my team has the tools and equipment they need to do their jobs, make sure that equipment is working properly, troubleshoot it when it doesn’t, and arrange for repairs when necessary. Plus all the standard administrative work required to keep an office running.

Toronto, Canada Area

Toronto, On

Service Delivery Division, Client Services Branch, Private and International Adoption Unit

Toronto, On

Youth Justice Services, Divisional Services Branch, Business Planning and Information Management Unit. I help take care of people's work lives. Among other things, I manage schedules, order supplies, take and distribute meeting minutes, proofread documents and help my team out in whatever capacity I am able.

Toronto, Canada Area

This was a temporary contract assignment which I greatly enjoyed. I was given the opportunity to work with some great people at a company that's doing fantastic work and I was thrilled to be able to play my small part here. In addition to standard Admin Assistant duties, I had an opportunity to build a new expense tracking database for the company during my brief time here. Regular Duties:Manage meeting room calendars/schedulesScreen incoming phone calls and email, answering or forwarding them as necessaryOrder suppliesArrange for cateringArrange hotel staysHandle incoming & outgoing mail, schedule shippingGreet visitorsAssist with data entry

Winnipeg, Manitoba

I literally wrote the book on this position. When I started here, there was no procedure manual, so I wrote it as I went along. There were a lot of updates over the years, because I took what started as essentially a data entry position and transformed it into something much more complex with a great deal of responsibility. I managed all of the work orders for 4000+ retail locations across three Provinces and the Territories involving three Provincial Offices and four Telcos. I built and maintained my own database from scratch in order to handle the large volume of data and created numerous custom reports, queries, macros, spreadsheets, etc. to analyze and present the data in an understandable format. I cross-trained on co-workers positions and spent four months in 2013 covering an accounting-based position while maintaining the responsibilities of my own position. I ordered all of the office supplies for three departments, processed requisitions, and took care of general office duties.

Winnipeg

This was a highly technical teleservice position. I was responsible for answering incoming calls from Lottery Retailers, usually regarding problems with their equipment. I would find out as much as I could about the problem and attempt to resolve it using standard fixes. "Reboot!" was both a rallying cry and a running in-joke among the Corporation. When we weren't able to walk a Retailer through a fix over the phone, we would then dispatch a technician to repair the problem. Telephone skills, listening skills, and technical knowledge were all very important.

Winnipeg, Canada Area

This was a volunteer position with a small honorarium. The majority of the work done by the board was shared between myself and the President of the board. The treasurer handled financial tracking and ensured that we were all kept up to date on our financial situation. General maintenance/construction work was referred to the member-at-large, who had experience in the construction industry.I was involved in or responsible for: researching and recommending vendors, monitoring maintenance work done around the complex, ensuring vendors were paid, voting on condo board decisions, writing the newsletter, dealing with complaints and issues brought up by residents, attending board meetings and general meetings, taking and distributing meeting minutes, managing parking assignments, and scheduling annual tree maintenance.

Bachelor Of Science (B.Sc.), Psychology

Activities and Societies: Theatre production, spotlighterMinor in Theatre under Jim Forsythe

Acting Fundamentals

Acting Fundamentals with Glen Gaston: "...Using material from theatre, film and television, Acting Fundamentals gives students.

French Language

Activities and Societies: N/ARefreshing my French language skills using this language training app

Acting

Activities and Societies: N/AOn-Camera Acting III with Marvin Hinz "A stronger focus on actions and tactical play (relationships).

Acting

Activities and Societies: N/ACreating Fame & Fortune. 6 week Video Class and Coaching Program taught by Amy Jo Berman.

Workshop

Activities and Societies: N/AUnleashing Your Inner Entrepreneur workshop on producing your own shows

On- Camera Acting

Activities and Societies: N/AAdvanced Adult Acting American Accent Workshop Actor's Boot Camp

Acting

Activities and Societies: N/AActing The Truth - Steve Braun

Singing

Activities and Societies: N/AVocal Expressions under Martin Wilson

Firearms Safety

Activities and Societies: N/AFirearms Safety & Handling for Actors - Dave Brown A three day workshop "designed for actors and other film.

Acting

Activities and Societies: N/AVoice Acting - Jeff Skinner Voice and Speech - Tom Soares Five Lines and Under - Jeff Skinner/Lori Stefaniuk.

Certificate (Honours), Computer Systems Networking And Telecommunications, 4.29 Gpa

Activities and Societies: N/ACertificate with Honours in Computer and Network Support. Included basic computer maintenance and design.

Certificate (Honours), Business Administration And Management, General, Cumulative Gpa Of 3.94

Activities and Societies: N/ACertificate with Honours in Business and Administrative Studies. Courses listed below.

Information Technology, A

Activities and Societies: N/AContinuing Education courses: SQL Level 1 (Final Grade: A) SQL Level 2, (Final Grade: A) Oracle Level 1.

Education record

Activities and Societies: N/AContinuing Education - Visual Basic for Applications

Acting

Activities and Societies: N/AActing for Film - Scripts Acting for Film & Television Acting for TV Commercials

Web Page, Digital/Multimedia And Information Resources Design

Online resource for learning HTML and CSS code for website design. It's fun and easy!