Superior Pack Group provides contract packaging services to a wide variety of industries including, candy, confectionary, food and retail. Norm is responsible for new business development along with managing the interface with existing customers, assuring prompt servicing of all accounts. He is charged with growing SPG’s customer base and will act as a critical liaison between customers and the SPG team. Additionally, Norm is responsible for managing SPG's growing broker network and third party sales efforts.

From start-up to $40MM in sales, responsible for implementing and scaling all operational aspects of this consumer products company. Direct management of both internal staff and external co-manufacturing organizations, achieving these performance objectives: -Implemented detailed outsourcing plans and procedures for all critical supply chain components -Achieved five to ten percent cost of goods reductions year over year -Negotiated and managed all key component, ingredient and manufacturing contracts with clearly outlined performance objectives -Commercialized 50+ stock-keeping units from formulation development through finished packaging and distribution-Managed all administrative and operational departments including product development, manufacturing, packaging, supply chain, accounting and human resources, taking head count from two to over twenty-five

As a long serving Board member of this 501(c)3, Norm was asked to lead the organization, after the passing of its Executive Director, during a national search to permanently fill this role. A complete reorganization of the operational structure and re-focusing of strategic direction were achieved:-Implemented procedures and controls to maintain compliance with IRS regulations and guarantee sound business practices-Led the search for, and move to, new offices saving over thirty percent in facilities related operating costs-Re-negotiated agreements with all paid consultants realizing an over twenty-five percent reduction in those costs -Directed a promotional program resulting in a five hundred percent increase in memberships and three hundred percent increase in donations -Designed and launched a unique public relations and communications program resulting in a ten-fold increase in published articles and attributed quotes in the media and trade publications

A venture capital backed start-up with an initial capitalization of $10MM. Led all technical, operational, supply chain and business development for this OTC/Personal Care venture:-Directed all third-party outsourcing, contracting, development and commercialization of a line of consumer healthcare products under the Puristics brand name -Achieved the full development, scale-up, commercial manufacture and packaging of eight unique products within fifteen months -Negotiated supply agreements and managed all supply chain relationships with over twenty-five co-manufacturers, packagers, suppliers and distributors -Achieved a nineteen percent COG’s reduction in year two of commercialization -Coordinated clinical trials and development programs to secure exclusive rights to proprietary active ingredients

Restructured and directed all operational systems and team members responsible for the development and supply of all outsourced/contracted products and services for this half billion-dollar division of a multi-national consumer products company. Included oversight of NDA and OTC product reformulations and launches, new product due diligence and acquisitions. -Negotiated and managed all outsourced vendor contracts and alliances with budgetary oversight responsibility for over two hundred fifty million dollars of retail product sales -Directed operational due diligence and post-acquisition integration of Delsym 12 Hour cough suppressant products and line extensions: a sixty million-dollar NDA/OTC product line acquired from UCB -Led the development and commercialization of six new co-manufactured stock-keeping units, on time and under budget, generating over eighty-million dollars in new product sales revenue -Re-negotiated all outsourced product/service agreements, with overall cost improvements of twenty percent and significant productivity enhancements, while improving right first time and product quality profiles -Team leader for the operational due diligence of all product and technology licensing opportunities, successfully completing the acquisition and integration of two product lines while evaluating numerous additional opportunities

Directed all departments of this $9+MM pharmaceutical and food ingredient co-manufacturing company -As General Manager, led the management buy-out of the company from its public parent company -Designed and implemented a growth strategy increasing sales from $800K in year one to over $9MM -Responsible for quality and regulatory departments and directly handled more than ten FDA inspections yielding minimal 483 observations over a twenty-year period -Created a line of direct compression raw materials, generating over $4MM of annual revenue -Created strong alliances with several pharmaceutical and OTC companies resulting in long term supply relationships for raw materials