• Full general management of company and its staff: Analyse and manage all operations to evaluate performance of the company and its staff in meeting objectives. Implement corrective action plans to solve both business and technical problems. • Planning and Strategy: Ongoing business planning and marketing planning. Direct, plan, and implement objectives and activities of the business to ensure continuing operations, to maximize returns on investments and to increase productivity. • Finance and Accounting: Setting up and maintaining business bank accounts, payment processing, accounts payable and accounts receivable, and taxes. Direct and coordinate the company’s financial/budget activities to fund operations, maximize investments, and increase efficiency. Determine areas of potential cost reduction and improvement. Coordinate budgetary control systems, recordkeeping systems, and other administrative control processes. • Legal: Negotiate legal contracts and sales agreements with suppliers, distributors and clients.• Marketing and Sales: Management of sales, marketing and promotion activities – quotations, cold calling, reporting, selling. • Customer Service: Service and administrative support to clients including training issues, accounts and product and quality queries. Technical product guidance and advising on client specifications. Confer with staff members to discuss issues, coordinate activities, or resolve problems. • Human Resources: Identify human resources needs, screen and interview candidates, train and manage performance and activities, pay employees.• Full Technical/Engineering Support to clients including identification and diagnosis of problems and servicing and maintenance of client’s forklifts.

General management of division. Supervision of department staff.Management of sales – quotations, cold calling, reporting, selling e.t.cCompiling and managing branch reports, including budgets e.t.cTechnical, service and administrative support to clients in the Western Cape region, including training issues, accounts and product queries.Supporting Area Sales Managers, in areas such as technical product guidance and advising on client specifications.Managing and quoting on short-term hire fleet.Supplier liaison.Completing of all general administrative tasks, such as rental agreements, weekly reports, completing order requisitions, filing of all documentation and correspondence e.t.cContinual contact with internal Value employees to supply all necessary documentation such as attendance registers, overtime claim forms for technician, leave forms e.t.c

Stocktaking, ordering, quality control and dispatch. Supervision of department staff.Customer quotations and service.Supplier liaison.Assist Service department and Sales department with technical advice.Provide after-hours support.

Technical, service and administrative support of clients in the Western Cape region, including training issues, accounts and product queries.Supporting Area Sales Managers, in areas such as technical product guidance and advising on client specifications.Stock reporting and adjustments of Branch Parts Store.Assist Service Manager with supervision and co-ordination of service technicians.After-hours support in above duties.

General sales and related support of Linde Material Handling products.Handling customer queries – invoices, service, delivery, quotations.Debtors – following up with customers regarding accounts and payment.Product support – matching client’s needs to product range.Driver training & competitions – Clarifying procedures & explaining pre-use inspections.Searching market for new/potential customers (cold-calling). Weekly call reports maintained.Maintaining present business – regular contact with current clients to ensure continued business.

Ensuring the Western Cape rental fleet is maintained properly – through internal service department and personal inspection. Preparing Fleet for seasonal hiring.Managing and completing quotations on available forklift fleet.

Extensive servicing and maintenance of client’s forkliftsTechnical advice and liaison with clients to customer satisfaction and create selling opportunities.Weekly paperwork – inclusion of warranty claim forms