• Orchestrated operations and team performance to provide the highest level of customer service, using practices that have been scaled to multiple stores. • Delivered on all requirements of the company strategy to create a sense of teamwork and membership among employees, including advising regional managers on HR practices and systems. • Sought as an expert in HR functions while supporting hiring and interviews. • Grew profits by rethinking practices to organize schedules for crucial staffing needs. • Addressed chronic performance gaps by spearheading training and development opportunities. Facilitated employee wellness initiatives and acted as the primary resource for more challenging workplace issues.

Developing, counseling, training and directing area managers, supervisors other department personnel. Making recommendations for hiring and terminations. Overseeing employee performance to ensure best merchandising practices and procedures and standards are followed.Reviewing of department sales, schedules and productivity figures.Developing and implementing sales and merchandising plans for warehouse Communicating with buyers, receiving department, warehouse management, and inventory auditors regarding quantity, status,price,delivery and promotion of merchandise.

 Rapidly promoted to positions of greater responsibility. Scheduled more than 70 employees and performed heavy calendar management of simultaneous appointments and performance reviews.  Closely observed employee performance and assessed the talents of each individual. Improved workplace productivity 10% through strategic work assignments.  Conducted regular inventory management and maintained up-to-date knowledge of more than 4,000 products. Communicated with Merchandise Manager regarding quantity, status, price, delivery, and promotion of merchandise.  Implemented and ensured all employees adhered to strict procedures regarding accurate signage and code dates on merchandise. Reduced loss due to damaged products by 7% saving the company over 10,000 in annual revenue. Cultivated positive relationships with more than 50 vendors and suppliers to guarantee excellent quality of products. Received and handled a high volume of merchandise delivered into the store daily. COSTCO WHOLESALE, CONT. Worked with government agencies concerning hazardous material storage and pick-up. Maintained a 100% observance of all safety regulations.  Oversaw product ordering and placement of all merchandise stored in the freezer. Noted for attention-to-detail when inspecting fresh products. Increased new membership allocations 6% by planning and organizing community events and give-back programs.  Communicated with corporate office on more than 1,000 members’ concerns to ensure prompt resolutions that benefited all parties involved. Handled each case professionally and provided personalized attention.

 Supervised more than 60 employees and scheduled daily activities to optimize time usage.  Interacted with more than 2,000 members per day and created a warm and welcoming atmosphere.  Fostered friendly relationships with regular members and increased repeat business.