Results: ● Recruiting, training, and supervising new volunteers, including virtual orientation training. ● Using marketing tools such as outreach programs, e-mails, and volunteer databases. ● Collecting volunteer information, availability, and skills, and maintaining an up-to-date database. ● Keeping new and existing volunteers informed about the organization and volunteer opportunities. ● Matching volunteers to opportunities that suit their skill sets, and ensuring they understand their responsibilities and receive the proper training. ● Organizing training and leading on-the-job training. ● Keeping schedules and records of volunteers' work. ● Preparing codes of conduct and operating procedures to uphold the organization's values. ● Ensuring the organization's purpose is conveyed to the public. ● Scheduling donation pick-ups, sorting new donations, distributing donations to shelters and thrift stores

Delivered Results: ● Completed training & Certification, for 2019 – AHIP. ● Completed training & Certification, for 2019 - Appointment, with United Healthcare, Aetna, Humana, and Care N Care ● Completed training & Certification, for 2019 – Walmart AEP Program. Created weekly speaking events at local food pantries, churches, shelters, and apartments in Dallas, Garland, Richardson, and Plano.

Delivered Results: ● Assisted with intake and enrollment for clients needing educational services. ● Efficiently contributed to the daily success of the organization by facilitating Life Skills, Anger Management, Effective Communication, Healthy Relationships and Career Development Workshops. ● Responsible for the planning and facilitation for adult and teen male workshops at JJAEP ERC, Homeward Bound, and Hutchins State Jail.● Frequently interfaced with representatives of other agencies to support i ndividuals in attaining services, such as life skills training, housing assistance, job referrals, financial assistance, fatherhood training, support, and advocacy.● Ensured client and prospect satisfaction by creating and delivering presentations as well as developed and executed strategic plans to collaborate with outside sponsors, service providers, and community-based organizations. ● Recruited, supervised, and trained new volunteers and facilitators.● Manage clients’ files; ensuring files contain all necessary documentation.

STAC - Specialty Court (Successful Treatment of Addictions thru Collaborations) Delivered Results for the Honorable Judge Lela Mays: ● Achieved organizational objectives by effectively managing a caseload of up to 50 maximum felony probationers in a substance abuse specialty court. ● Led individual efforts in the management of case files by adhering to dept. policy and procedures and CJAD standards. ● Actively engaged in organizational operations by monitoring probationer's compliance with the conditions of the courts. ● Demonstrated a wealth of knowledge of referral resources (in-house, community, area, and state) and effective referral processes to enhance supervision facilitation. ● Charged with obtaining urine samples for drug screening in accordance with departmental policies. ● Accepted full responsibility for performing orientation as well as the intake and assessment process. ● Recognized as a vital team resource who accurately completed violation reports on probationers to achieve the process for the departmental continuum of sanctions. ● Performed other duties as required by organizational leadership, such as managing and maintaining computer files and records as well as communicated restitution information to the defendant.