Norman Laputka Email & Phone Number

Manchester Area, United Kingdom

As a System Support Engineer, I provide comprehensive technical support to over 400 users, addressing issues promptly via calls and a ticketing system, often under high-pressure situations. My responsibilities include administering and managing the Yardi system, creating and managing user accounts, and assigning permissions to ensure secure and appropriate.

Calgary, Alberta, Canada

In role as a Level 2 IT Support Specialist, I specialised in diagnosing and resolving complex hardware and software issues. I was part of a team of four support specialists, and together we supported over 1,000 users across various companies, each with unique setups and policies.One of our key clients was DMG Events (Global Energy Show). For this client, I.

Calgary, Alberta, Canada

As a Level 1 IT Support Help Desk Technician, my primary responsibility is to providetechnical assistance and support to end-users within our organization. I am the first pointof contact for individuals encountering computer hardware, software, or network-relatedissues. I diligently listen to their concerns, use my troubleshooting skills to diagnose.

Prague, Czechia

As a computer repair technician, I was responsible for installing conducting assessments to determine the extent of damage to all kinds of Apple devices. I also performed stress testing on these devices to ensure their reliability.I meticulously recorded all maintenance and repair work performed on the units. Leveraging my professional experience and.

Prague, Czechia

In this role, I managed and distributed content across large display networks. This involved publishing, controlling, scheduling content, and remotely managing various devices. I was responsible for uploading and managing marketing content for some of the biggest brands in the country, ensuring smooth transitions for content changes and promotional.

Liverpool, England, United Kingdom

I worked both independently and as part of a team to diagnose and repair a wide range of devices, including desktops, Apple products, laptops, 2-in-1 laptops, and tablets. I successfully resolved issues for the majority of the units I handled.I consistently met weekly targets, working within time constraints in a fast-paced environment. My role involved.