Norman Mandy Email & Phone Number

Immokalee, Fl, Us

Multiple Locations

- Senior Analyst for State of New Mexico Health Insurance Exchange (NMHIX) IV&V. Providing oversight analysis and reporting to Centers for Medicare and Medicaid services (CMS) and State of New Mexico in all project management processes, including test planning, execution, and reporting activities.- Subject Matter Expert and Requirements Analyst for SAP oversight (BI, CRM, ECC) of State of Florida child support enforcement automated information system solution. Independent data analysis, integration, and reporting.- Directly impacted 400,000 Florida citizens for managing more than $1.5 million in monthly transactions.- Management and Operations Oversight IV&V Lead for certification by Federal Office of Child Support Enforcement (OCSE)- Evaluated and reported the actions of Project Boards, Steering Committees, Project Management Teams, Business and Technical Teams, System Integration Vendors, and PMOs and Quality Managers.- Oversight Lead for the program's executive sponsor at the Federal Office of Child Support Enforcement.- Management task lead areas: Sponsorship; Assessment; Project Management; Requirements, Issue, Risk, Organizational Change, Configuration, Communication, and Staffing Management.- Operations task lead areas: Operational Change; Customer Satisfaction; Operational Goals; Operational Documentation; Operational Processes.- Testing oversight (all phases)

Established an IV&V state government project providing federal government oversight. Major 6sigma-based, $150M multi-year State of Florida IT project. Emphasis on best practice adherence, process effectiveness, gap analysis, and recommendations & findings across all PMBOK knowledge areas.

Multiple

PMO representative to manage multiple projects that report to a single corporate PMO. Mentor and advise on use and tailoring of corporate defined processes at the project level. Participate in PMO forums. Consult on best practice and lessons learned crossfeed to improve all subordinate projects.

Quincy, Massachusetts

Lead technical analyst to plan, prepare, and execute and report results of user acceptance testing; demonstrated where the system performed in the defined environment as intended, and identified, analyzed, and reporting on gaps in meeting functional requirements and specifications. Testing was for the State of Massachusetts Health Insurance Exchange and Integrated Eligibility System (HIX/IES), a state-of-the-art, web-based health insurance exchange - Affordable Care Act.

Process improvement and engineering for enterprise and projects. Full life cycle application of CMMI®, PMBOK. Defined and deployed CMMI®-compliant processes. Successful Level 3 SCAMPIs. Individual award winner multiple consecutive years – process improvements, team performance. Built and implemented CMMI®-compliant measurement and analysis, quality assurance, and configuration management policies and procedures. Established structured peer review functions in corporate and government entities. Designed, authored, co-authored, and implemented Software Quality Plans, Software Configuration Management Plans, Software Test Plans, Test Design Specifications. Conducted formal inspections and audits. Hand-picked by executive management to lead high maturity CMMI® effort.

Manager for multiple IT projects. Successful CMMI®-compliant, workflow-based process automation tool customization and implementation. Multiple CMMI SCAMPI-A as team member. $58M IS acquisition: COTR, co-authored MNS, ORD, SOW, RFP. Managed solution center for Army’s worldwide weather intelligence support. Successfully led $45M next-generation weather IT tool procurement and deployment. Formulated weather doctrine that multiplied the operational capability of fighting forces. Managed 22-person, 24/7 space and terrestrial weather forecast center supporting NORAD. Lead evaluation program to prepare and train 7,000 personnel: Rapid response to contingencies/emergencies – accidents, natural disasters, terrorist attacks.

Master Of Science - Ms, Computer Information Systems

Ms, Atmospheric Science

Ms, Computer Information Systems