Norman Smith Email and Phone Number
braunton, devon, united kingdom
Norman Smith's Location
Market Harborough, England, United Kingdom, United Kingdom
Norman Smith's Contact Details
Norman Smith work email
- Valid
- Valid
- Valid
Norman Smith personal email
n/a
Norman Smith phone numbers
About Norman Smith
An IT Project Manager with Prince 2 Practitioner and ITIL Foundation qualifications, with proven experience managing multiple projects in one of the largest public sector organisations. A strong technical background with a wealth of experience managing IT Regional upgrades and infrastructure projects, meeting deadlines, quality levels and completing projects within budget.Specialties: 0
Norman Smith's Current Company Details
Croyde Bay Holiday Resort
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Senior Project Manager
braunton, devon, united kingdom
- Website:
- croydeunison.co.uk
- Employees:
- 2
Norman Smith Work Experience Details
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Senior Project Manager Looking For A PositionNot Applicable Oct 2019 - PresentMoved back to Spalding from Croyde Bay
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It/Support Resort ManagerCroyde Bay Holiday Resort Mar 2019 - PresentCroyde Bay Devon
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It Project ManagerBits Mar 2018 - PresentLondon, United Kingdom
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It Infrastructure Project ManagerComputacenter Jun 2013 - PresentUnison London, United KingdomI am currently working with UNISON in London. Managing a Regional Hardware Rollout to 30 sites with 800 users.Just completed a company 800 unit Blackberry handset upgrade. Working with the UNISON Property Team in connection with all IT infrastructure and AVAYA telephone systems relating to new and refurbished Regional Offices (30) including liaising with service providers to ensure all matters are dealt with on a timely and budget related basis. Managed the installation of a Hotel booking and Sage systems. Managing the Conference IT support team of 8 engineers and installation teams for the UNISON National Conference each year. Work entailed setting up communications lines servers and desktop units for over 2000 delegates and staff. During January to September 2005 I took on the responsibility of Head of IT at the CBI, London during it’s transitional period to another supplier.. Managing the IT support team of 5, ensuring all matters were dealt with for 250 users across one central and 12 remote sites. -
It Project ManagerSteria Group 2010 - 2013Unison London -
Project ManagerGetronics 2008 - 2010Unison London -
Project ManagerPinkroccade Jul 2002 - Feb 2004
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Director And It ContractorItpd Limited Jul 2002 - Feb 2003Contractor with T-Mobile working on infrastructure projects and Blackberry rolloutContractor with Southern Water managing server installations and desktop upgrades.IT equipment brokerageProperty redevelopmentsStarted the Company to provide contract services to previous employer Freshteam 24-7 and also to carry out property redevelopments.
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Director AndLimited (Self Employed) Jul 2002 - Feb 2003Contractor with T-Mobile working on infrastructure projects and Blackberry rolloutContractor with Southern Water managing server installations and desktop upgrades.IT equipment brokerageProperty redevelopmentsStarted the Company to provide contract services to previous employer Freshteam 24-7 and also to carry out property redevelopments.
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Business Development ManagerFreshteam Jan 2000 - Jul 2002Freshteam. EPOS installation refurbishment and installation services. I was responsible for the introduction of new business into the company and the management of existing customer relationships.
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Infrastructure Manager, Inns DivisionWhitbread Jan 1999 - Jan 2000Instigated and managed a project identifying redundant telephone lines in larger Inns establishments, which saved the company £99,000 annually in rental charges.Initiated and managed the introduction of ISDN II lines and switches initially into 600 Inns houses costing £1M with an estimated saving of £500,000 per year. This solution was subsequently rolled out into the rest of the estate of 1,100 Inns houses.Project managed all services in an inter-company move of Dome Cafe Bars from Pelican Group into Inns High St. -
Infrastructure Manager, Inns DivisionWhitbread Inns Jan 1999 - Jan 2000Instigated and managed a project identifying redundant telephone lines in larger Inns establishments, which saved the company £99,000 annually in rental charges.Initiated and managed the introduction of ISDN II lines and switches initially into 600 Inns houses costing £1M with an estimated saving of £500,000 per year. This solution was subsequently rolled out into the rest of the estate of 1,100 Inns houses.Project managed all services in an inter-company move of Dome Cafe Bars from Pelican Group into Inns High St.
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It ManagerWhitbread Inns 1995 - 20001999- 2000 Infrastructure Manager, InnsInvestigating and managing a project identifying redundant telephone lines in larger Inns establishments. This work saved the company £99,000 annually in rental charges. Managed a project to move 2,000 payphones to an outsourced service. I initiated and managed the introduction of ISDN II lines and switches initially into 600 Inns houses costing £1M this is expected to save approx. £500,000 per year. This solution was subsequently rolled out into the rest of the estate of 1,100 Inns houses.Project managed all services in an inter-company move of Dome Cafe Bars from Pelican group into Inns High St.1997- 1999 EPOS Services Manager, InnsResponsibilities included management of the overnight polling service to 1500 outlets and maintenance contract of the house EPOS systems. Dealing with the transfer of one third of the estate to a current single maintainer. The maintenance budget was in the region of £1.2 million. For twelve months project managed the installation of a hybrid EPOS solution into the new Kiln and Kettle concept.1995 – 1997 Technical Infrastructure Manager, InnsOn joining the Inns Division I had responsibility for the LAN infrastructure of approximately 22 Novell Servers and 600 PC users. This included the procurement of all IT equipment with an annual budget of £550,000.
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Technical Infrastructure Manager, Inns DivisionWhitbread Inns Jan 1995 - Jan 1997Responsibility included the LAN infrastructure project of approximately 22 Novell Servers and 600 PC users, ensuring the procurement of relevant IT equipment with an annual budget of £550,000.
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Technical Infrastructure Manager, Inns DivisionWhitbread Inns Jan 1995 - Jan 1997Responsibility included the LAN infrastructure project of approximately 22 Novell Servers and 600 PC users, ensuring the procurement of relevant IT equipment with an annual budget of £550,000.
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MrWhitbread Plc Jan 1990 - Jan 2000During 10 years at the company held various positions to enable the progression of career
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Epos Services Manager, Inns DivisionFreshteam Jan 1997 - Jan 1999Responsibilities included management of the overnight polling service to 1500 outlets and maintenance contract of the house EPOS systems. Dealing with the transfer of one third of the estate to a current single maintainer. The maintenance budget was in the region of £1.2 million. For twelve months project managed the installation of a hybrid EPOS solution into the new Kiln and Kettle concept.
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Epos Services Manager, Inns DivisionFreshteam Jan 1997 - Jan 1999Responsibilities included management of the overnight polling service to 1500 outlets and maintenance contract of the house EPOS systems. Dealing with the transfer of one third of the estate to a current single maintainer. The maintenance budget was in the region of £1.2 million. For twelve months project managed the installation of a hybrid EPOS solution into the new Kiln and Kettle concept.
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Data Engineer / Group Network Support ManagerIsg Jan 1990 - Jan 1995Managed the installation of communications to the new Beer Company Headquarters. This consisted of BT Mega stream, IBM IDNX node, IBM 3745 FEP and 3174 communication controllers using Token Ring.Promoted to Team Leader within the Implementation Team of Communication Services Group.In March 1993 promoted to Network Support Manager supervising a team of three. The network was based on 27 mega streams interconnecting 13 IDNX nodes.
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Data Engineer / Group Network Support ManagerIsg Jan 1990 - Jan 1995Managed the installation of communications to the new Beer Company Headquarters. This consisted of BT Mega stream, IBM IDNX node, IBM 3745 FEP and 3174 communication controllers using Token Ring.Promoted to Team Leader within the Implementation Team of Communication Services Group.In March 1993 promoted to Network Support Manager supervising a team of three. The network was based on 27 mega streams interconnecting 13 IDNX nodes.
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Group Network Support ManagerWhitbread Information Services Group 1990 - 1995Network Support Manager supervising a team of three. The network was based on 27 mega streams interconnecting 13 IDNX nodes.IBM SNA was provided to 43 sites and a token-bridged Wide Area Network that supports a 3090 mainframe and 10 A/S 400s. Voice was also supported across the network connecting 22 ISDXs, 8 Meridians and various switches. I was the service owner for the Whitbread Polling Service that connects to approximately 4,000 retail outlets each night. I managed the polling team of four for three months and was able to reduce the number of problems my group dealt with. This was due to analysing problems and having a proactive approach to their management
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Network ManagerWhitbread 1990 - 1995Managed the National Network
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Voice Services Consultant, RetailingGrand Metropolitan Jan 1987 - Jan 1990Responsible for the provision and maintenance of Voice Systems across the Grand Metropolitan Retailing Estate. Deputising for the Communications Manager on various occasions to ensure the services were not impeded by his absence.
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Technical OfficerBritish Telecom Plc Jan 1973 - Jan 1987After successfully completing a three-year apprenticeship, I joined Business Systems where my main duties were to install and commission PABX systems, modems, and the fitting of Dataplex equipment.As a Technical Officer in Training I spent four years on PABX Planning, Herald programming Datel, private wire planning and co-ordination. I was promoted in 1983 to Technical Officer. I worked in a Private Service Control where I designed private circuits and supervised their installation. This involved checking of stores, underground cable provision, customer site cabling, transmission line ups, functional speech or data checks and the final handover to the customer.The last twelve months were spent working for the District Megastream Liaison Officer as the sole co-ordinator of Megastream and Kilostream circuits in the Leicester and Northampton areas.TechnicalMS-Office, MS-Project, Lotus Notes, SharePoint, Meridian Reporting, ICL EPOS Network Maintenance, Meridian 1 Administration, Network Management Netview 6000, IBM 973X ISDX , DCA Network Management, Signalling Systems, Data Communications Networks, Provision & Maintenance Speech Circuits, Kilostream Services, Connectors Coaxial No.43, Viceroy, Senator & Ensign CCS, Installation & Maintenance Viceroy, Kinsman, Herald Business Systems, BTICC, Datel Services 1, Basic Transmission Principles, Customer Apparatus PMBX, Basic Stowger, TTA - A, B, C.
Norman Smith Skills
Itil
Prince2
Project Delivery
Service Delivery
Infrastructure
It Service Management
Outsourcing
Change Management
Service Management
Servers
Project Management
Data Center
Management
Sharepoint
It Management
Solution Architecture
Networking
Stakeholder Management
Ms Project
Incident Management
Citrix
It Strategy
Disaster Recovery
Switches
It Outsourcing
Project Planning
Sla
Windows 7
Pmo
Business Process Improvement
Governance
Integration
Wan
Enterprise Architecture
Program Management
It Operations
Requirements Analysis
Crm
Project Implementation
Business Analysis
Pre Sales
Resource Management
Norman Smith Education Details
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Prince 2 ItilPractitioner -
Scandinavian Training School
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Leicester PolytechnicTec Electronics
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Tec Levels A
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City & Guilds
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City & GuildsB
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Leicester Polytechnic
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Rawlins
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IsohManaging Safely In The Exhibition & Events Industry
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Itil Foundation (Iseb)
Frequently Asked Questions about Norman Smith
What company does Norman Smith work for?
Norman Smith works for Croyde Bay Holiday Resort
What is Norman Smith's role at the current company?
Norman Smith's current role is Senior Project Manager.
What is Norman Smith's email address?
Norman Smith's email address is no****@****ter.com
What is Norman Smith's direct phone number?
Norman Smith's direct phone number is 44 20 7828*****
What schools did Norman Smith attend?
Norman Smith attended Prince 2 Itil, Scandinavian Training School, Leicester Polytechnic, Tec Levels A, City & Guilds, City & Guilds, Leicester Polytechnic, Rawlins, Isoh, Itil Foundation (Iseb).
What are some of Norman Smith's interests?
Norman Smith has interest in Barn Conversion.
What skills is Norman Smith known for?
Norman Smith has skills like Itil, Prince2, Project Delivery, Service Delivery, Infrastructure, It Service Management, Outsourcing, Change Management, Service Management, Servers, Project Management, Data Center.
Who are Norman Smith's colleagues?
Norman Smith's colleagues are Andrew Greenwood.
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