Norman Smith Email & Phone Number

Moved back to Spalding from Croyde Bay

Croyde Bay Devon

London, United Kingdom

Unison London, United Kingdom

I am currently working with UNISON in London. Managing a Regional Hardware Rollout to 30 sites with 800 users.Just completed a company 800 unit Blackberry handset upgrade. Working with the UNISON Property Team in connection with all IT infrastructure and AVAYA telephone systems relating to new and refurbished Regional Offices (30) including liaising with.

Unison London

Unison London

Contractor with T-Mobile working on infrastructure projects and Blackberry rolloutContractor with Southern Water managing server installations and desktop upgrades.IT equipment brokerageProperty redevelopmentsStarted the Company to provide contract services to previous employer Freshteam 24-7 and also to carry out property redevelopments.

Contractor with T-Mobile working on infrastructure projects and Blackberry rolloutContractor with Southern Water managing server installations and desktop upgrades.IT equipment brokerageProperty redevelopmentsStarted the Company to provide contract services to previous employer Freshteam 24-7 and also to carry out property redevelopments.

Freshteam. EPOS installation refurbishment and installation services. I was responsible for the introduction of new business into the company and the management of existing customer relationships.

Instigated and managed a project identifying redundant telephone lines in larger Inns establishments, which saved the company £99,000 annually in rental charges.Initiated and managed the introduction of ISDN II lines and switches initially into 600 Inns houses costing £1M with an estimated saving of £500,000 per year. This solution was subsequently rolled.

Instigated and managed a project identifying redundant telephone lines in larger Inns establishments, which saved the company £99,000 annually in rental charges.Initiated and managed the introduction of ISDN II lines and switches initially into 600 Inns houses costing £1M with an estimated saving of £500,000 per year. This solution was subsequently rolled.

1999- 2000 Infrastructure Manager, InnsInvestigating and managing a project identifying redundant telephone lines in larger Inns establishments. This work saved the company £99,000 annually in rental charges. Managed a project to move 2,000 payphones to an outsourced service. I initiated and managed the introduction of ISDN II lines and switches initially.

Responsibility included the LAN infrastructure project of approximately 22 Novell Servers and 600 PC users, ensuring the procurement of relevant IT equipment with an annual budget of £550,000.

Responsibility included the LAN infrastructure project of approximately 22 Novell Servers and 600 PC users, ensuring the procurement of relevant IT equipment with an annual budget of £550,000.

During 10 years at the company held various positions to enable the progression of career

Responsibilities included management of the overnight polling service to 1500 outlets and maintenance contract of the house EPOS systems. Dealing with the transfer of one third of the estate to a current single maintainer. The maintenance budget was in the region of £1.2 million. For twelve months project managed the installation of a hybrid EPOS solution.

Responsibilities included management of the overnight polling service to 1500 outlets and maintenance contract of the house EPOS systems. Dealing with the transfer of one third of the estate to a current single maintainer. The maintenance budget was in the region of £1.2 million. For twelve months project managed the installation of a hybrid EPOS solution.

Managed the installation of communications to the new Beer Company Headquarters. This consisted of BT Mega stream, IBM IDNX node, IBM 3745 FEP and 3174 communication controllers using Token Ring.Promoted to Team Leader within the Implementation Team of Communication Services Group.In March 1993 promoted to Network Support Manager supervising a team of.

Managed the installation of communications to the new Beer Company Headquarters. This consisted of BT Mega stream, IBM IDNX node, IBM 3745 FEP and 3174 communication controllers using Token Ring.Promoted to Team Leader within the Implementation Team of Communication Services Group.In March 1993 promoted to Network Support Manager supervising a team of.

Network Support Manager supervising a team of three. The network was based on 27 mega streams interconnecting 13 IDNX nodes.IBM SNA was provided to 43 sites and a token-bridged Wide Area Network that supports a 3090 mainframe and 10 A/S 400s. Voice was also supported across the network connecting 22 ISDXs, 8 Meridians and various switches. I was the.

Managed the National Network

Responsible for the provision and maintenance of Voice Systems across the Grand Metropolitan Retailing Estate. Deputising for the Communications Manager on various occasions to ensure the services were not impeded by his absence.

After successfully completing a three-year apprenticeship, I joined Business Systems where my main duties were to install and commission PABX systems, modems, and the fitting of Dataplex equipment.As a Technical Officer in Training I spent four years on PABX Planning, Herald programming Datel, private wire planning and co-ordination. I was promoted in 1983.

Practitioner

Education record

Tec Electronics

Education record

Education record

B

Education record

Education record

Managing Safely In The Exhibition & Events Industry

Education record

Prince II Practitioner (APM Group) July 2007; Prince II Foundation (AMP Group February 2004; Absenteeism & Capability Workshop December 2008