Norman Velasquez

Norman Velasquez Email and Phone Number

An extremely dedicated individual with experience in IT, helpdesk, customer assistance and technical support. Experience in ERP System, administrative assistance, @
Norman Velasquez's Location
Central Luzon, Philippines, Philippines
About Norman Velasquez

Experience in IT support, monitoring and inventory, Specialist in oil and gas materials, reconciliation and documentation. Manage ERP and SAP System. Knowledge in adobe Photoshop and Microsoft Office. Provide help desk assistance, technical support hardware and Software.

Norman Velasquez's Current Company Details
Emgineering Maintenance Company

Emgineering Maintenance Company

An extremely dedicated individual with experience in IT, helpdesk, customer assistance and technical support. Experience in ERP System, administrative assistance,
Norman Velasquez Work Experience Details
  • Emgineering Maintenance Company
    Asset Encoder
    Emgineering Maintenance Company May 2021 - Present
    Qatar
     Print all GRNs from IAsset System, segregate whether taggable or non-taggable. Verify and check purchased order, good receipt number, invoice, buyer and requestor in ERP System. Coordinate to end-user, buyer, requestor, focal point through emails, phone calls and continuous follow-up for tagging purposes. Barcode printing and keep records, capturing details with barcode scanner or capture sheet. Input all details in the monitoring list including inventory for taggable and non-taggable through excel as per received Purchased Order and Good Receipt including Invoices. Coordinate to end user’s for asset transfer and disposal of assets. Input accurate and efficiently encode all data in ERP System and organizing, recording, scanning and filing of data. Create a monthly basis report for reconciliation for the received Purchased Order and Good Receipt item for taggable and non-taggable records. Create and send weekly report to manager’s and superiors.
  • Datamatics
    Technical Support Representative / Helpdesk Support
    Datamatics Feb 2020 - Oct 2020
    Philippines
    Duties & Responsibilities:• Provide help-desk and technical support of hardware and software to end user’s;• Get and check client personal information and compare to the system for creating ticketing id.• Remote Desktop and Remote Assistance through network LAN, Manage Engine Desktop central and Microsoft remote assistance.• Check computer’s configuration and specification of software and hardware devices.• Remote and install software of client’s personal pc.• First line escalation point for incidents, Request and technical issues through manage engine ticketing system.• Manage installation of LMS (Learning Management System).• Install and troubleshoot user’s secure browser before taking an exam.• Check and troubleshoot user’s computer compatibility of the system.• Proper approach to client’s and provides customer’s satisfaction.
  • Br. C.A.T International Co. Ltd.
    Material Controller / Material Reconciliation
    Br. C.A.T International Co. Ltd. Aug 2015 - Oct 2019
    Saudi Arabia
    Duties & Responsibilities:• Prepare the outbound / documents properly before inputting in the ERP system.• Check, verify and compare the received material as per quantity, description and specifications.• Scan all outbound / documents for securing purpose.• Make material inventory and monitoring list for received materials, such as valve, flange, fittings, cables, pipe, weldolet, reducer, tee, anode.etc.• Update records in the all (MRS) Material Receiving Section as per MTO list.• Update valve inventory including accepted and rejected report.• Monitor all material including issuing and receiving.• Update list of material for coating including return coated materials.• Coordinate to site in-charge / Fabrication to expedite material needs.• Supervise people regarding for the material for issuing and dispatching.• Update all documents and make a project report.• Prepare the EC-15 list of materials used for the whole project.• Check and compare the EC-15 list of material used and received material as per quantity and per wellhead/ (WBS) work breakdown structure.• Colaborate to Engineer’s regarding the material used for the finished project.• Prepare reconcile record including scrap/excess and verify the availability of materials.• Coordinate to PMT regarding the issues of the submitted package including return materials and scrap.• Harmonize to Site Superintendent Engineer regarding the issues of the submitted package.• Update all documents, monitoring, inventory, ERP and send a project report to superior.
  • Hexus Outsourcing Services
    Information Technology Technical Support
    Hexus Outsourcing Services Jan 2014 - Aug 2015
    Philippines
    Duties & Responsibilities:• (Active Directory) User account creation / modification / deletion, Distribution.• Installing and configuring computer hardware operating systems, software applications, Networks, printer and scanners;• Fault finding and resolve network problems WAN, LAN and WLAN.• First line escalation point for incidents, Request and technical issues through manage engine ticketing system.• Setting up and configuring new laptops, desktops;• Planning and undertaking scheduled maintenance and upgrades;• Provide help-desk and on-site technical support of hardware and software to end user’s;• Troubleshooting system, network problems, diagnosing and solving hardware or software faults.• Managing stocks of equipment, consumables and other supplies;• Manage Engine Desktop central patch deployment and configuration.• Remote Desktop and Remote Assistance through network LAN, Manage Engine Desktop central and Microsoft remote assistance.• Antivirus Installation to all desktops and laptops;• Experience in providing level 1 support in restoring services as part of the incident management process, Internet Maintenance.
  • Hexus Outsourcing Services
    Technical Support Specialist
    Hexus Outsourcing Services Jan 2013 - Jan 2014
    Philippines
    • Assembling and reassembling computers.• Maintaining network printers and emails.• Fixing computer problem of customers through chat.• Guiding client in installing new application, hardware and software.• Troubleshoot and manage Windows XP, Windows 2000, Windows NT, Windows 7, Windows Server 2003 and Windows Server 2008.• Provide desktop support to end user.• Network installation and Network troubleshooting.• Manage and maintain network configuration, troubleshooting and network installation.• Perform helpdesk support, phone support.
  • L & T Groups International Philippines Inc. (Luenthai)
    Technical Support Specialist
    L & T Groups International Philippines Inc. (Luenthai) Jun 2012 - Dec 2012
    Philippines
    • Formatting and Reformatting.• Assembling and maintenance of computer, printers and other devices.• Troubleshooting and installing hardware and software.• Cabling telephone lines, LAN straight through, crossover.• Installed hard disks, Floppy drive, CD drives, CPU, Memory, Power supply unit, Network card, Video graphics card, Hard disk controller card on PC systems.• Troubleshooting and installing network connectivity.• Provide desktop support to all users.

Norman Velasquez Education Details

Frequently Asked Questions about Norman Velasquez

What company does Norman Velasquez work for?

Norman Velasquez works for Emgineering Maintenance Company

What is Norman Velasquez's role at the current company?

Norman Velasquez's current role is An extremely dedicated individual with experience in IT, helpdesk, customer assistance and technical support. Experience in ERP System, administrative assistance,.

What schools did Norman Velasquez attend?

Norman Velasquez attended Holy Angel University, Angeles City National Trade School.

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