Norman Young

Norman Young Email and Phone Number

Senior Infrastructure Engineer at Udemy @ Udemy
Norman Young's Location
San Francisco, California, United States, United States
Norman Young's Contact Details

Norman Young personal email

About Norman Young

I’m the Sr Systems Administrator for Practice Fusion, a healthcare startup. In this role I focus on the company’s technical infrastructure, ensuring that end users have the best possible experience. The scope ranges from VMware capacity planning to Infrastructure as code to AWS cost management. Being in this sector has really opened my eyes to the complexity of healthcare. Before joining Practice Fusion, I worked at Advent Software. As the communications engineer, it was my responsibility to facilitate and automate the transmissions of daily account-level information for reconciliation from over a hundred prime brokers and custodians. Later as a team lead with 5 direct reports, we provided 24x5 coverage for the partners, application end users and systems.I’m passionate about my work and always eager to connect with other techs. While I enjoy all aspects of my job, my favorite is the brainstorming that occurs during the early phases of a project. As ideas converge to requirements, I find myself trying to apply use-cases for newly discovered tools and frameworks.I have an BA in Applied Mathematics from the University of California, Berkeley. Before finding my passion in IT, I was in manufacturing at Intel Corp as well as a real estate appraisal apprentice. I’m always interested in hearing from former colleagues, managers, or just interesting creative folk, so feel free to contact me if you’d like to connect.

Norman Young's Current Company Details
Udemy

Udemy

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Senior Infrastructure Engineer at Udemy
Norman Young Work Experience Details
  • Udemy
    Senior Infrastructure Engineer
    Udemy Jan 2018 - Present
    San Francisco, Ca, Us
  • Practice Fusion
    Sr Systems Administrator
    Practice Fusion Aug 2015 - Jan 2018
    San Francisco, Ca, Us
    Facilitated VMWare to AWS migration using cloudformation templates along with configuration management through chef. Generated chef cookbooks for application deployment on Windows 2012 and Centos 6. Manage AWS costs using CloudHealth. Transitioned system monitoring from Nagios XI to New Relic. Migrated and decommissioned datacenters. Provisioned AWS/VMWare images using Hashicorp Packer.
  • Practice Fusion
    Systems Administrator
    Practice Fusion Jul 2013 - Aug 2015
    San Francisco, Ca, Us
    Focus on virtualization and storage administration across 7 environments in 3 colocations. Managed 600 VMware virtual machines on EMC, Netapp, Pure shared storage. Administered cloud resources on Amazon Web Services. Performed capacity planning and data protection using EMC Networker, Veeam.. Introduced Spacwalk/PowerBroker for Centos system compliance. Implemented SSO for AWS using OneLogin along with secure IAM policies.
  • Practice Fusion
    Sr Production Support Engineer
    Practice Fusion Jan 2013 - Jul 2013
    San Francisco, Ca, Us
    Deployed code to production for cloud-based electronic health records software. Implemented Nagios XI monitoring solution. Implemented ExtraHop network monitoring. Administered Splunk for data aggregation. Served as tier 3 escalations for EHR application as well as partner integrations.
  • Ss&C Advent
    Team Lead Data Systems Operations - Product Development
    Ss&C Advent Jul 2010 - Jan 2013
    San Francisco, Ca, Us
    Managed 6 direct reports in supporting 6 products across over 20 QA, DR, production environments. Adapted workflows to cloud/SaaS model. Maintained 99.9% uptime and consistent growth on core products, as documented by monthly reports to upper management. Collaborated with internal teams for product release cycles. Defined controls and provided corresponding evidence for annual SAS 70/SSAE 16 audits.
  • Ss&C Advent
    Communication Engineer - Product Development
    Ss&C Advent May 2008 - Jul 2010
    San Francisco, Ca, Us
    Engage with external partners in establishing secure and timely delivery of financial data. Implement and update scripts to automate data transmissions from content providers, normalize data, and make it available to clients. Provide guidance on development of new web-based application for compliance of 2009 403(b) retirement plan regulations in accordance with SPARK standards. Subsequently, defined processes and procedures for supporting the technical aspect of this product. Ignited the push towards server virtualization.
  • Ss&C Advent
    Associate Systems Administrator - Product Development
    Ss&C Advent Apr 2006 - May 2008
    San Francisco, Ca, Us
    Support and maintain the DataExchange production environment. Create technical operation documentation. Build Windows-based servers for QA and production. Develop utilities for monitoring nightly processes and tools for issue resolution to maintain maximum availability.
  • Nokia
    Network/Lab Administration Engineer Intern
    Nokia Jul 2005 - Oct 2005
    Espoo, Southern Finland, Fi
    Built FreeBSD/Linux systems for R&D environment. Design and deploy LANs consisting of Linux NAT, DNS, NFS, DHCP, web, FTP, proxy, and mail servers. Revamp the physical network infrastructure by decommissioning inadequate equipment and rewiring interconnects for improved cable management. Write technical documentation on system builds. Monitor and resolve internal trouble tickets.
  • Intel Corporation
    Engineering Test Technician (Team Lead) - Optical Platform Division
    Intel Corporation Aug 2004 - Jul 2005
    Santa Clara, California, Us
    Manufactured Xenpak-compliant 10Gb/s optical transceivers. Coordinate daily production objectives and resolve operational issues. Troubleshoot at system level and provide input and with component level debug. Produce technical documentation on procedures. Supervise and train less experienced technicians.

Norman Young Skills

Amazon Web Services Vmware Infrastructure Linux Start Ups Chef Packer Powercli Windows Server Centos Nagios

Norman Young Education Details

  • University Of California, Berkeley
    University Of California, Berkeley
    Applied Mathematics With An Emphasis In Computer Science

Frequently Asked Questions about Norman Young

What company does Norman Young work for?

Norman Young works for Udemy

What is Norman Young's role at the current company?

Norman Young's current role is Senior Infrastructure Engineer at Udemy.

What is Norman Young's email address?

Norman Young's email address is no****@****ail.com

What schools did Norman Young attend?

Norman Young attended University Of California, Berkeley.

What skills is Norman Young known for?

Norman Young has skills like Amazon Web Services, Vmware, Infrastructure, Linux, Start Ups, Chef, Packer, Powercli, Windows Server, Centos, Nagios.

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