Norman Harvey Email & Phone Number

Olathe, Kansas, United States

Kansas City Metropolitan Area

Kansas City, Missouri, United States

Communicated and coordinated with corporate and plant-level management to identify training needs and plan training to address those needs. Gathered training resources to support plant-specific requirements. Acted as the alternate trainer for day or night shift new hire employee training programs, consisting of orientation, safety, production and quality standards training. Additionally, planned and conducted training on forklift and authorized employee lock out / tag out procedures. Supervised and developed two direct report employees who served as the plant shift trainers. Verified plant training infrastructure equipment was adequate to support training needs. Performed internal audits of the plant's training program. Oversaw issue of operational permits, door access cards, and forklift keys.

Kansas City, Missouri Area

Meet efficiency goals while gathering and analyzing data and refined processes for a leasing division that manages approximately 375 lease contracts for various federal agencies across four states. Scope includes design and management of multiple performance measures, status reports, and tracking sheets. Comply with Federal Law and agency regulatory guidance.• Reduced downtime in operations by playing a pivotal role in collaborating with Project Managers to ensure adherence to schedule and budgetary-related matters.• Enhanced team performance while serving on the Training and Facilitation Cadre for the Regional Office for the last 18 months.• Successfully managed a reimbursable work authorization portfolio of 59 interagency agreements valued at over $84.4M.

Fires Center Of Excellence, Fort Sill, Oklahoma

Served as a Training Instructor (Government Civilian) at the US Army Air Defense Artillery School, where I taught the Patriot Master Gunner (PMG) Course. This course involved teaching and mentoring personnel at the direct and organizational leadership levels on operations, and training regarding employment of the Patriot Missile System. Along with this, I performed the ADDIE (Analyze, Design, Develop, Implement, and Evaluate) process on instructional materials to insure compliance with regulatory guidance and as necessary, made refinements to facilitate better training methods.

Fort Sill, Oklahoma

During this time, I was employed as a Training Instructor for the MOS 14T (Patriot Launcher Enhanced Operator-Maintainer) Course. My duties included teaching new Soldiers about the operations and maintenance duties for their job. This training included the maintenance and employment of the Prime Mover, Guided Missile Transporter, and Patriot Launching Station (2 different types).

University Of Arkansas (Fayetteville)-Fayetteville, Arkansas

Developed, implemented, and monitored initiatives for an officer accession program requiring coordination and technical training/class design for international operations. Executed business plans and continuous process improvement plans with complete financial/P&L responsibility of integration. Managed 180 cadets and 18 cadre members with a combined annual operating budget of $175K.• Maintained one of the top three infrastructure facilities out of 36 in the area.• Conducted basic electronics troubleshooting on computers and radio equipment used in both garrison and field environments.

Fort Bragg, North Carolina

Directed an operation overseeing $35M in materials and equipment for facilities and maintenance. Scope included service and repair to systems, vehicles, and electronics equipment by performing preventive maintenance, basic troubleshooting, and component replacement. Managed the department with 85 personnel while controlling training. Upheld compliance with Department of Defense and Department of the Army standards, EPA, DOT, OSHA, HAZMAT protocols, and other local and federal agency regulations.• Impacted operations with a performance improvement plan including accurate forecasting of mid and long-term scenarios to circumvent external/internal factors and erase the misuse of resources.• Delivered an accountability rate of over 90% while managing logistical operations for two facilities and centers internationally.• Steered operations using plans, schedule solutions, and lean tactics to drive objectives forward, troubleshoot issues fast, deliver performance, and complete operational turnarounds.• Enhanced personnel integration and subsequent performance by training and empowering team members while leveraging their abilities across projects.

Fort Bragg, North Carolina

Served as the CEO's and COO's adviser on Patriot missile system crew-level training and maintenance management procedures. Implemented the standardized Patriot Gunnery Program within a 1500 Soldier Air Defense Brigade, to include spot checking on the training, evaluation, and certification of all Battalion and Battery Patriot launcher and fire control crews on movement (28 crews), operations (28 crews), and missile reload (8-12 crews). Further responsible for briefing mid-level leaders and managers on results found during safety and training assessments and recommending efficient corrections as appropriate. Served as a liaison between the COO and external partners in order to facilitate realistic, scenario-based training for the operations crews. Served as a program resource manager during computer-based training materials purchases in order to streamline training timelines for individual and small teams. Designed, programmed, and facilitated computer-based training scenarios of varying time lengths and difficulty levels aimed at challenging individual and small team knowledge levels and critical thinking procedures. -Additionally tasked to evaluate six Air Defense Engagement Control crews during a Standardized Patriot Evaluation, Assessment, and Reporting event (November 2009).

Various Locations

TRANSITION TEAM NON-COMMISSIONED OFFICER IN CHARGE PLATOON SERGEANT/BATTALION PATRIOT MASTER GUNNER PATRIOT LAUNCHER SECTION CHIEF/OPERATOR – MAINTAINER, Army 14T SPECIAL ELECTRONICS DEVICES REPAIRER, Army MOS 94F Locations: Germany (5 years); Iraq (1 year, 3 months); Japan (2 years); Korea (1 year); Saudi Arabia (11 months); North Carolina (1 year); Texas (5 years); and Washington (1 year, 5 months).

Charlotte, North Carolina, United States

Huntersville, North Carolina, United States

Charlotte, North Carolina, United States

Master'S Degree, Public Administration (Concentration In Leadership), 3.9 Gpa

Activities and Societies: Pi Alpha Alpha, Alumni AssociationThe MPA program at Norwich University prepares diversified adult learners.

Bachelor'S Degree, History, With Honors (3.82 Gpa)

Activities and Societies: Member of the Saber and Scroll Honor Society. Published article in the Society's Professional Journal, the Saber.

Associate'S Degree, General Studies, (2.83 Gpa)

Activities and Societies: NoneDegree in General Educational Studies to prepare for Bachelor's Degree Studies.

High School, General, (3.7 Gpa), Graduated 13Th Out Of 335 Students

Activities and Societies: -National Honor Society -Air Force Junior ROTC (3 Years) -Debate Team (2 Years)High School Studies