Luke Norman Email & Phone Number

Portland, Oregon, United States

Portland, Oregon Area

• Developed and implemented short-range route and transit center changes to improve operations for 15 bus routes. Led public participation efforts, including presentations to community groups, evaluation of service and.
• Designed, communicated, and monitored the Transit Priority Spot Improvement Program in coordination with the City of Portland to reduce delay for 18 routes. Evaluated transit performance and presented results to.
• Developed and implemented a long-term technical planning study of smart card data integration into route planning, rider behavior, and travel demand. Supervised IBI Group and Trillium consultants, coordinated.
• Directed initiatives to revise jurisdictional plans and projects to maintain transit operations, routing, and stop access in consultation with Field Operations, Planning, Scheduling, and Training.
• Coordinated with jurisdictions and other agencies through Northwest in Motion, Columbia/Lombard, & 122nd advisory committees to support current and future service requirements based on technical analysis of current.

Portland, Oregon Area

• Developed and implemented service plans for the CCC Xpress shuttle to improve reliability, frequency, and span, which supported ridership growth of 10%. Prepared and evaluated alternate service plans based on technical.
• Designed a successful $1.7 Million grant application to modernize and expand transit facilities based on operational considerations and land use plans to accommodate short and long range service plans.
• Coordinated with jurisdictions through the Clackamas Transportation Advisory Committee to secure revisions to the Southeast Service Enhancement Plan to accommodate students’ service needs.
• Prepared and presented transportation demand management policy recommendations for staff and student leadership to improve students’ access to multiple campuses through technical analysis and evaluation of.

Portland, Oregon Area

The Hatfield Resident Fellows program targets postgraduate Master and Ph.D. students with a strong scholarship record and confirmed interest in public service and leadership. The Fellowship is an academically rigorous, project-oriented, educational experience designed to provide each Fellow with an opportunity to acquire leadership skills with a public.

- Developed and conducted a pilot survey of six transit agencies to identify factors that determine how service cuts are implemented. Examined literature and federal regulations to identify range of guidelines on service cuts.- Analyzed data from the National Transit Database, local news reports, and the Portland, OR transit agency to measure the extent of.

- Directed bi-weekly meetings to create a rail-with-trail plan for the City of Ann Arbor by identifying priorities, establishing deadlines, and developing consensus among 12 graduate students.- Developed and coordinated a community engagement and collaborative mapping process that engaged 130 residents through broad outreach and seven local meetings..

San Francisco Bay Area

- Developed research methodology to identify causes of freight loading conflicts with pedestrians, bicyclists, and transit. Engaged elected officials, city agencies, and local advocates to identify 16 priority sites for observations. Presented findings and recommendations to planning staff.- Coordinated the selection of 30 residential and retail sites for.

Ann Arbor

- Led a cross-departmental process to evaluate the effectiveness and efficiencies of AAATA compared to 20 peer transit systems based on National Transit Database data. Research supported a successful local funding campaign.- Created a Google Earth system map of all current and proposed transit routes, as an organization-wide tool to evaluate the potential.

Singapore

- Co-founded start-up marketing firm promoting Singapore restaurants/retailers.- Built a coalition of 16 independent multi-ethnic, multi-national businesses. Assessed individual partner motivations and interests to influence and encourage participation in program.- Planned and executed a social media campaign that delivered 2,000 weekly views and acquired.

Washington D.C. Metro Area

- Engaged and motivated stakeholders to develop a multi-year plan to administer a three million dollar grant to provide training courses and materials to over 275 non-profits.- Facilitated action planning sessions with stakeholders to identify training problems, solicit feedback and possible solutions, and garner support to execute plans.- Established and.

- Designed SWOT analysis reports for non-profits in 30 countries in collaboration with a cross functional team of internal stakeholders and external consultants.- Analyzed organizational capacity data to identify strategic priorities and develop recommendations on the investment of resources. Created reports that summarized key findings for presentation to.

- Researched, edited, and wrote reports on American investment opportunities in key Mexicanmarket sectors- Designed and broadcast investment opportunities to investors through webinars.- Evaluated American small business opportunities in a competitive Mexican marketplace,through surveys, comparison of market wide data, and planning for future investigations.

Master Of Urban Planning, Transportation, 4.00

Master'S Degree, City/Urban, Community And Regional Planning

B.A, International Relations, Spanish

Activities and Societies: Magna Cum Laude, Tutoring Coordinator, Small Group Co-Leader,