Information Technology Program / Project Manager
Current
Feb 2022 - Present
AeroLeads people directory · profile
Norman Maxwell, Itil Email & Phone Number
IT Project Management | PMO Leadership | Client or Vendor Management
at
RL Canning
1 work email found
@rlcanning.com
4 phones found area 615 and 404
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
IT Project Management | PMO Leadership | Client or Vendor Management
Location
Mount Juliet, Tennessee, United States
Who is Norman Maxwell, Itil? Overview
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Quick answer
Norman Maxwell, Itil is listed as IT Project Management | PMO Leadership | Client or Vendor Management at RL Canning, based in Mount Juliet, Tennessee, United States. AeroLeads shows a work email signal at rlcanning.com, phone signal with area code 615, 404, and a matched LinkedIn profile for Norman Maxwell, Itil.
Norman Maxwell, Itil previously worked as Information Technology Program / Project Manager at Rl Canning and Information Technology Program / Project Manager at A. O. Smith Corporation. Norman Maxwell, Itil holds Bs, Computer Science, Computer Science from University Of Tennessee At Martin.
Company email context
Email format at RL Canning
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{first}@rlcanning.com
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Profile bio
About Norman Maxwell, Itil
Proven, client-centric Leader and Strategist with paradigm-shifting skills in driving the transformation of IT and Cross Functional Services. Rigorously applies Six Sigma, Waterfall and Agile methodologies to achieve sustainable changes in process design, speed, cost and quality. Serves as a Trusted Advisor while providing oversight, training and mentoring in support of continuous improvement. Employs a servant-leader approach in building teams of engaged, high-level contributors. An innovative strategic thinker and tactical problem solver with strong communication and organizational skills and significant experience in managing multi-million dollar budgets and large, complex software systems and implementations. CORE COMPETENCIES:Leadership/Coaching | Project/Program Management | Business Analysis | Waterfall and Agile Methodologies | Vendor Management | Budgeting | Large-Scale Systems Engineering & Deployments | Business Process & Procedures Development | Resource Planning, Allocation, & Leveling | Planview Enterprise Portfolio ManagementTECHNOLOGY EXPERTISE:Cisco Voice Over Internet Protocol (VoIP) | Network & Telephony Topologies & Protocols | COBOL & RPG Programming on AS/400 | Knowledge of multiple programming languages | MS Project & Planview Enterprise | HIPAA Privacy | PMBOK | ITIL | SecurityNOTABLE HIGHLIGHTS:• Led major statewide initiatives with teams of 15 or more including an Electronic Medical Record implementation, Automated Medication Dispensing Cabinet implementation, & a Kronos Workforce Timekeeping/Advanced Scheduling implementation.• Spearheaded roll out of agency-wide application to track employee separations & statewide roll out of IPT phones in DHS county & regional offices.• Developed Home Care Division Three Year IT Plan identifying 25 major projects/re-engineering initiatives to be completed within three years. (CHS)• Proficient in: Microsoft Office/Microsoft Project/Microsoft Project Server/Microsoft Visio/Microsoft SharePoint
Listed skills include Vendor Management, Project Planning, Project Management, It Management, and 45 others.
Current workplace
Norman Maxwell, Itil's current company
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16 roles · 30 years
Norman Maxwell, Itil work experience
A career timeline built from the work history available for this profile.
Information Technology Program / Project Manager
Managed Infrastructure Projects, including international teams, for manufacturing company based in Nashville. Helped establish corporate PMO. Managed projects using SmartSheet, MS Teams, Zoom, O365.
Oct 2021 - Feb 2022
Senior Information Technology Program / Project Manager
Managed enterprise software replacement projects for NC DHHS divisions using MS Project, Visio, O365, SharePoint, etc. Participated in NC's standard project methodology and documents, including RFP development for government purchase.
Oct 2020 - Oct 2021
It Program Manager
Manage large projects for various business units within the organization including Accounting and Retail. Manage infrastructure projects for the enterprise - SFTP server decommissioning, data encryption pilot, etc.
Feb 2019 - Apr 2020
Senior It Project Manager (Contract)
Manage O365 migration, Exchange migration and Skype for Business migration. Project involves moving 1000+ users' mailboxes to a cloud-based Exchange SaaS. Project team includes an outside vendor as well as internal IT specialists.
2018 - 2019
~1 yr
Project Manager
Manage multiple infrastructure installations for major national retail organization with multiple store brands. Schedule in-house or contract technicians to perform the work onsite for each location. Manage the ordering of materials and equipment to be installed. Manage communication between onsite technicians and retail chain customer.
2017 - 2018
~1 yr
Senior It Project Manager (Contract)
Managed major, enterprise projects for the company in three major areas: Software Deployment, Infrastructure Upgrades and Deployments, and Internal Software Development. Managed multiple vendors simultaneously as part of the initiatives; maintains HIPAA data privacy/security during these initiatives.
2017 - 2017
Senior It Project Manager | Is Manager 3 | Project Manager
Senior IT Project Manager (2016 – 2017)Department of Mental Health and Substance Abuse Services (MHSAS) & Department of Finance and Administration supporting MHSAS. Led three major statewide, high profile initiatives for the Department of Mental Health and Substance Abuse Services, Hospital Services Division with teams of 15 or more. Managed multiple vendors simultaneously as part of the statewide initiatives; maintained HIPAA data privacy/security during these initiatives.IS Manager 3 (2014 – 2016)Department of Mental Health and Substance Abuse Services (MHSAS)Managed Hospital Information System (HIS) Support Group consisting of a team of five to seven using a multi-tier support process with the Regional Mental Health Institutes (RMHIs) including Active Directory integration and HIPAA data privacy/security. Upgraded HIS system to successfully support ICD 10 codes and instituted monthly maintenance program for HIS application to maintain functionality within the system at a consistent level.Project Manager / IS Manager 3 (2012 – 2014)Department of Human ServicesLed Project Management group consisting of a team of at least three PMs and three BAs, managed multiple vendors and contracts of over twelve IT contractors within the agency. Served as Interim Director, Project Management Office in 2013 and Contract Project Manager, Jan 2012-Feb 2012.
2012 - 2017
~5 yrs
It Manager / It System Administrator
Home Care DivisionProvided project management for all Home Care Agency office moves across the country including procurement and vendor management. Maintained HIPAA compliance throughout all projects.
2010 - 2012
~2 yrs
Senior It Project Manager
Key member of team responsible for quickly resolving critical incidents, as well as vendor selection process. Led project teams and multiple third party vendors in successfully deploying hardware and software systems in new school implementations, given limited time and budget for completion.
2008 - 2009
~1 yr
Project Manager
Office for Information Resources (OIR)Managed and supported multiple IT projects, especially those associated with Data Center Program, Networks and IT Infrastructure, and including physical and data security.• Developed and executed project management/subsidiary plans to ensure project delivery on time, and within budget, scope & quality standards.• Provided oral and written communications/presentations regarding project status to project team members, stakeholders, and executive management.• Wrote a multi-million dollar Request for Proposals for a government agency and answered vendor questions concerning the RFP, attempting to solicit vendor help for the new Data Center project.
2004 - 2008
~4 yrs
Chair | Faculty Advisor/Senior Instructor | Senior Network Administrator
| Chair, School of Information Technology |Supervised, mentored and conducted classroom reviews for six adjunct and full-time instructors. Conducted monthly staff meetings to review status, resolve issues, enhance staff performance, and plan future curriculum offerings/activities. Implemented a scanning process to aid in the testing and grading process for instructors| Faculty Advisor / Senior Instructor |Mentored 200+ students needing educational/career assistance. Senior Instructor for courses to include network operating systems, essentials of IT, software, and project management.| Senior Network Administrator |Provided project management and network administration support for a variety of IT projects (server, network, connectivity/communications).
2001 - 2008
~7 yrs
Systems Engineer / Project Manager
• Provided systems engineering expertise in developing & maintaining the trading company’s network system / configurations, security & software• Was the “go-to” person to resolve network performance issues & provide user assistance / guidance• Conducted project management support for facility move to new location to include coordinating the activities of multiple, 3rd party vendors
2000 - 2001
~1 yr
Computer Systems Analyst
• Developed Access Database application used to track network device downtime & perform analysis of reported outages • Maintained all systems, applications, security, & network configurations• Provided set-up, configuration, & support for internal & external networks• Researched, conducted analysis & recommended necessary upgrades, patches, new applications & equipment• Employed technical expertise to resolve manufacturing plant network & administrative office / user issues
1999 - 2000
~1 yr
Network Administrator
• Provided technical solutions for identified problems within the company’s laboratory & administrative office environments• Performed network administration support services for servers, tape drives, network devices, telephony applications, & connections
1999 - 1999
Network Administrator
• Provided leadership, supervision & mentoring for assigned technicians• Diagnosed & resolved network problems within SLA & quality standards• Conducted daily network administration to include data backup / restoration, imaging, & maintenance of all servers & tape drives• Performed daily monitoring & reporting of network activity & initiated actions as necessary to ensure up time & availability of services• Programmed in COBOL & RPG on AS/400 including Control Language (CL) programming• Managed AS/400 Security
1997 - 1999
~2 yrs
2 education records
Norman Maxwell, Itil education
Bs, Computer Science, Computer Science
University Of Tennessee At Martin
Education record
State Of Tennessee, It Academy (Learning Tree International)
FAQ
Frequently asked questions about Norman Maxwell, Itil
Quick answers generated from the profile data available on this page.
What company does Norman Maxwell, Itil work for?
Norman Maxwell, Itil works for RL Canning.
What is Norman Maxwell, Itil's role at RL Canning?
Norman Maxwell, Itil is listed as IT Project Management | PMO Leadership | Client or Vendor Management at RL Canning.
What is Norman Maxwell, Itil's email address?
AeroLeads has found 1 work email signal at @rlcanning.com for Norman Maxwell, Itil at RL Canning.
What is Norman Maxwell, Itil's phone number?
AeroLeads has found 4 phone signal(s) with area code 615, 404 for Norman Maxwell, Itil at RL Canning.
Where is Norman Maxwell, Itil based?
Norman Maxwell, Itil is based in Mount Juliet, Tennessee, United States while working with RL Canning.
What companies has Norman Maxwell, Itil worked for?
Norman Maxwell, Itil has worked for Rl Canning, A. O. Smith Corporation, State Of North Carolina, Delek Us Holdings, Inc., and Vanderbilt University.
How can I contact Norman Maxwell, Itil?
You can use AeroLeads to view verified contact signals for Norman Maxwell, Itil at RL Canning, including work email, phone, and LinkedIn data when available.
What schools did Norman Maxwell, Itil attend?
Norman Maxwell, Itil holds Bs, Computer Science, Computer Science from University Of Tennessee At Martin.
What skills is Norman Maxwell, Itil known for?
Norman Maxwell, Itil is listed with skills including Vendor Management, Project Planning, Project Management, It Management, Microsoft Office, Disaster Recovery, Hipaa, and Program Management.
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