Norman Maxwell, Itil Email and Phone Number
Norman Maxwell, Itil work email
- Valid
- Valid
- Valid
- Valid
- Valid
- Valid
Norman Maxwell, Itil personal email
- Valid
Norman Maxwell, Itil phone numbers
Proven, client-centric Leader and Strategist with paradigm-shifting skills in driving the transformation of IT and Cross Functional Services. Rigorously applies Six Sigma, Waterfall and Agile methodologies to achieve sustainable changes in process design, speed, cost and quality. Serves as a Trusted Advisor while providing oversight, training and mentoring in support of continuous improvement. Employs a servant-leader approach in building teams of engaged, high-level contributors. An innovative strategic thinker and tactical problem solver with strong communication and organizational skills and significant experience in managing multi-million dollar budgets and large, complex software systems and implementations. CORE COMPETENCIES:Leadership/Coaching | Project/Program Management | Business Analysis | Waterfall and Agile Methodologies | Vendor Management | Budgeting | Large-Scale Systems Engineering & Deployments | Business Process & Procedures Development | Resource Planning, Allocation, & Leveling | Planview Enterprise Portfolio ManagementTECHNOLOGY EXPERTISE:Cisco Voice Over Internet Protocol (VoIP) | Network & Telephony Topologies & Protocols | COBOL & RPG Programming on AS/400 | Knowledge of multiple programming languages | MS Project & Planview Enterprise | HIPAA Privacy | PMBOK | ITIL | SecurityNOTABLE HIGHLIGHTS:• Led major statewide initiatives with teams of 15 or more including an Electronic Medical Record implementation, Automated Medication Dispensing Cabinet implementation, & a Kronos Workforce Timekeeping/Advanced Scheduling implementation.• Spearheaded roll out of agency-wide application to track employee separations & statewide roll out of IPT phones in DHS county & regional offices.• Developed Home Care Division Three Year IT Plan identifying 25 major projects/re-engineering initiatives to be completed within three years. (CHS)• Proficient in: Microsoft Office/Microsoft Project/Microsoft Project Server/Microsoft Visio/Microsoft SharePoint
-
Information Technology Program / Project ManagerRl Canning Feb 2022 - PresentChicago, Il, Us
-
Information Technology Program / Project ManagerA. O. Smith Corporation Oct 2021 - Feb 2022Milwaukee, Wi, UsManaged Infrastructure Projects, including international teams, for manufacturing company based in Nashville. Helped establish corporate PMO. Managed projects using SmartSheet, MS Teams, Zoom, O365. -
Senior Information Technology Program / Project ManagerState Of North Carolina Oct 2020 - Oct 2021Raleigh, Nc, UsManaged enterprise software replacement projects for NC DHHS divisions using MS Project, Visio, O365, SharePoint, etc. Participated in NC's standard project methodology and documents, including RFP development for government purchase. -
It Program ManagerDelek Us Holdings, Inc. Feb 2019 - Apr 2020Brentwood, Tennessee, UsManage large projects for various business units within the organization including Accounting and Retail. Manage infrastructure projects for the enterprise - SFTP server decommissioning, data encryption pilot, etc. -
Senior It Project Manager (Contract)Vanderbilt University 2018 - 2019Nashville, Tennessee, UsManage O365 migration, Exchange migration and Skype for Business migration. Project involves moving 1000+ users' mailboxes to a cloud-based Exchange SaaS. Project team includes an outside vendor as well as internal IT specialists. -
Project ManagerBlack Box 2017 - 2018Plano, Texas, UsManage multiple infrastructure installations for major national retail organization with multiple store brands. Schedule in-house or contract technicians to perform the work onsite for each location. Manage the ordering of materials and equipment to be installed. Manage communication between onsite technicians and retail chain customer. -
Senior It Project Manager (Contract)Parallon 2017 - 2017Nashville, Tn, UsManaged major, enterprise projects for the company in three major areas: Software Deployment, Infrastructure Upgrades and Deployments, and Internal Software Development. Managed multiple vendors simultaneously as part of the initiatives; maintains HIPAA data privacy/security during these initiatives. -
Senior It Project Manager | Is Manager 3 | Project ManagerState Of Tennessee - Department Of Mental Health And Substance Abuse Services 2012 - 2017UsSenior IT Project Manager (2016 – 2017)Department of Mental Health and Substance Abuse Services (MHSAS) & Department of Finance and Administration supporting MHSAS. Led three major statewide, high profile initiatives for the Department of Mental Health and Substance Abuse Services, Hospital Services Division with teams of 15 or more. Managed multiple vendors simultaneously as part of the statewide initiatives; maintained HIPAA data privacy/security during these initiatives.IS Manager 3 (2014 – 2016)Department of Mental Health and Substance Abuse Services (MHSAS)Managed Hospital Information System (HIS) Support Group consisting of a team of five to seven using a multi-tier support process with the Regional Mental Health Institutes (RMHIs) including Active Directory integration and HIPAA data privacy/security. Upgraded HIS system to successfully support ICD 10 codes and instituted monthly maintenance program for HIS application to maintain functionality within the system at a consistent level.Project Manager / IS Manager 3 (2012 – 2014)Department of Human ServicesLed Project Management group consisting of a team of at least three PMs and three BAs, managed multiple vendors and contracts of over twelve IT contractors within the agency. Served as Interim Director, Project Management Office in 2013 and Contract Project Manager, Jan 2012-Feb 2012. -
It Manager / It System AdministratorCommunity Health Systems 2010 - 2012Franklin, Tn, UsHome Care DivisionProvided project management for all Home Care Agency office moves across the country including procurement and vendor management. Maintained HIPAA compliance throughout all projects. -
Senior It Project ManagerCommunity Education Partners 2008 - 2009UsKey member of team responsible for quickly resolving critical incidents, as well as vendor selection process. Led project teams and multiple third party vendors in successfully deploying hardware and software systems in new school implementations, given limited time and budget for completion. -
Project ManagerState Of Tennessee 2004 - 2008UsOffice for Information Resources (OIR)Managed and supported multiple IT projects, especially those associated with Data Center Program, Networks and IT Infrastructure, and including physical and data security.• Developed and executed project management/subsidiary plans to ensure project delivery on time, and within budget, scope & quality standards.• Provided oral and written communications/presentations regarding project status to project team members, stakeholders, and executive management.• Wrote a multi-million dollar Request for Proposals for a government agency and answered vendor questions concerning the RFP, attempting to solicit vendor help for the new Data Center project.
-
Chair | Faculty Advisor/Senior Instructor | Senior Network AdministratorItt Technical Institute 2001 - 2008| Chair, School of Information Technology |Supervised, mentored and conducted classroom reviews for six adjunct and full-time instructors. Conducted monthly staff meetings to review status, resolve issues, enhance staff performance, and plan future curriculum offerings/activities. Implemented a scanning process to aid in the testing and grading process for instructors| Faculty Advisor / Senior Instructor |Mentored 200+ students needing educational/career assistance. Senior Instructor for courses to include network operating systems, essentials of IT, software, and project management.| Senior Network Administrator |Provided project management and network administration support for a variety of IT projects (server, network, connectivity/communications). -
Systems Engineer / Project ManagerJefferies & Company 2000 - 2001New York City, New York, Us• Provided systems engineering expertise in developing & maintaining the trading company’s network system / configurations, security & software• Was the “go-to” person to resolve network performance issues & provide user assistance / guidance• Conducted project management support for facility move to new location to include coordinating the activities of multiple, 3rd party vendors -
Computer Systems AnalystGeneral Electric 1999 - 2000Boston, Ma, Us• Developed Access Database application used to track network device downtime & perform analysis of reported outages • Maintained all systems, applications, security, & network configurations• Provided set-up, configuration, & support for internal & external networks• Researched, conducted analysis & recommended necessary upgrades, patches, new applications & equipment• Employed technical expertise to resolve manufacturing plant network & administrative office / user issues -
Network AdministratorEnvironmental Science Corp. 1999 - 1999Us• Provided technical solutions for identified problems within the company’s laboratory & administrative office environments• Performed network administration support services for servers, tape drives, network devices, telephony applications, & connections -
Network AdministratorProvident Music Group 1997 - 1999Us• Provided leadership, supervision & mentoring for assigned technicians• Diagnosed & resolved network problems within SLA & quality standards• Conducted daily network administration to include data backup / restoration, imaging, & maintenance of all servers & tape drives• Performed daily monitoring & reporting of network activity & initiated actions as necessary to ensure up time & availability of services• Programmed in COBOL & RPG on AS/400 including Control Language (CL) programming• Managed AS/400 Security
Norman Maxwell, Itil Skills
Norman Maxwell, Itil Education Details
-
University Of Tennessee At MartinComputer Science -
State Of Tennessee, It Academy (Learning Tree International)
Frequently Asked Questions about Norman Maxwell, Itil
What company does Norman Maxwell, Itil work for?
Norman Maxwell, Itil works for Rl Canning
What is Norman Maxwell, Itil's role at the current company?
Norman Maxwell, Itil's current role is IT Project Management | PMO Leadership | Client or Vendor Management.
What is Norman Maxwell, Itil's email address?
Norman Maxwell, Itil's email address is no****@****ail.com
What is Norman Maxwell, Itil's direct phone number?
Norman Maxwell, Itil's direct phone number is +161544*****
What schools did Norman Maxwell, Itil attend?
Norman Maxwell, Itil attended University Of Tennessee At Martin, State Of Tennessee, It Academy (Learning Tree International).
What are some of Norman Maxwell, Itil's interests?
Norman Maxwell, Itil has interest in College Sports, New Technology, Children, Coaching/mentoring.
What skills is Norman Maxwell, Itil known for?
Norman Maxwell, Itil has skills like Vendor Management, Project Planning, Project Management, It Management, Microsoft Office, Disaster Recovery, Hipaa, Program Management, Business Analysis, Information Technology, Healthcare Information Technology, Team Leadership.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial