Norman Mendoza Email and Phone Number
Norman Mendoza's Location
Edmonton, Alberta, Canada, Canada
Norman Mendoza's Contact Details
Norman Mendoza work email
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Norman Mendoza personal email
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Norman Mendoza phone numbers
About Norman Mendoza
An inspirational leader with over 25 years of experience delivering innovation and concrete project results. Combines entrepreneurial business acumen with a focus on enterprise service delivery. Possesses diverse technical experience required to deliver the comprehensive technology strategy, roadmaps, application development, maintenance, and support services to the enterprise. Employs superlative relationship, collaboration, communication, and project management skills to deliver successful programs of change.
Norman Mendoza's Current Company Details
Norman Mendoza Work Experience Details
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Director, Architecture And Solutions BranchEdmonton Police Service Dec 2022 - PresentEdmonton, Alberta, CaEnsured the strategic alignment and successful operation of the business relationship, architecture, member experience, and application delivery functions as part of the executive leadership team within the Edmonton Police Service. Established and developed strategic relationships with internal partners to deliver improved outcomes to police operations.Key responsibilities:- Worked with senior stakeholders to align enterprise architecture strategy with organizational strategy- Oversaw the delivery of business relationship, IM/IT Strategy, Enterprise Architecture, member experience, and all application maintenance and development services - Established consistent vendor management practices - Prepared and presented a $26M IT Capital budget to governance bodies (Police Commission and Edmonton's City Council)- Organize and optimize high functioning teams of IT Professionals using development,empowerment, and engagement
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Manager, Business ApplicationsEdmonton Police Service Jan 2020 - Dec 2022Edmonton, Alberta, CaKey Responsibilities:- Leadership of 5 teams responsible for delivering support for mission critical computer systems.- Planned and delivered application enhancement, renewal, and replacement projects to meet specific organizational needs- Developed and maintained appropriate best practices, standards and ITIL methodologies for use in - application development, maintenance and support.- Managed the operating and capital budget requirements to maintain the effective operations of applications supported by Applications Section. This includes tracking budget expenditures, procurement, vendor and contract management, 4 year budget planning, and implementing means to improve budget efficiencies.- Implemented cyber risk and security controls within systems and applications consistent with organizational policies and risk assessments.- As part of the leadership of the Information Technology Division, worked with other IT Managers and client departments to develop specific strategies for implementing and upgrading the use of information and technology.
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Manager Of Business And Technology InnovationCity Of Edmonton Mar 2018 - Jan 2020Edmonton, Alberta, CaBuilt and managed the service portfolio of a cross-functional innovation team. This team employs agile and design thinking approaches to quickly ideate, design, and prototype data and technology solutions using emerging technology. Established and developed strategic relationships with external partners to collaborate on initiatives to benefit citizens and customers.Key accomplishments:- Delivered the highest usage metrics on Edmonton’s Open Data Portal, a key data sharing resource for businesses and residents.- Established the City of Edmonton as the first non-US member of the Startup In Residence Program that brings together government partners with startups to co-create solutions to solve government challenges.- Developed a partnership framework to guide the City’s collaboration with academia, the innovation ecosystem, interested residents, and other governmental organizations.- Formalized a collaboration between the University of Alberta and the City of Edmonton to take part in an international network of University and City partnerships called MetroLab.- Assessed emerging technologies and scoped and completed feasibility testing projects for these technologies including IoT over LoraWan, blockchain for Identity Management, intelligent agents (chatbot), and open source in government. -
Program Manager (Enterprise Architecture)City Of Edmonton Jan 2014 - Mar 2018Edmonton, Alberta, CaManaged all Architecture service intake and delivery, the work assignments and performance of 17 IT architects. This included business architecture, data architecture, solution architecture, infrastructure, and security architecture services. Facilitated the activities of an enterprise-wide governance and investment decision-making function. Key accomplishments:- Completed the City’s first complete Enterprise Architecture Plan, including an analysis and implementation plan designed to overcome current state issues in the City’s IT Landscape.- Coordinated the planning for a $60M information technology capital budget.- Created a Mobile Centre of Excellence, a new service to provide client business areas the ability to create Mobile Apps with the quality and standards the City of Edmonton expects.- Developed a Corporate Data Warehouse Strategy and metadata approach designed to deliver near term benefits and implement advanced technologies and data governance for the City’s increasingly complex information ecosystem.- Designed a novel approach for customer identity and access management. This approach will unify many disparate customer identity stores, leverage an authoritative external identity provider, and simplify the customer experience for many City customers.
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Program Manager - Employee Care, Information Technology BranchCity Of Edmonton Aug 2013 - Jan 2014Edmonton, Alberta, CaProvided employee care services for 64 IT Branch staff including performance evaluation, training requests, and career planning. Led and managed the business analysis, and business process analysis community of interest. Provided strategic and tactical staffing support to the practice areas of IT Infrastructure, Procurement and Asset Management, and Business Analysis.Key accomplishments:- Developed and implemented simplified processes and management tools to collect performance review feedback and monitor excess vacation liabilities.- Recruited and on-boarded 5 staff using certified hiring practices.
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Executive Producer And CfoRocketfuel Games Inc. Nov 2009 - Jun 2013Edmonton, Alberta, CaBuilt and managed a digital studio that built educational game properties including original intellectual property and works for clients. Provided a wealth of experience working in web and interactive games to customer and partner engagements. Guided the Rocketfuel team to combine creative ideas and technical expertise to meet the educational, marketing, and communication goals of clients.Key accomplishments:- Directed and managed the financing and resources for over $2.5M in studio projects.- Initiated use of agile methods on several projects, and applying more structured project methods for clients and customers with structured PMO approaches.- Coordinated the pitch, term sheet, and the signing of an international licensing agreement with Discovery Communications Inc. Sourced and closed a venture capital financing deal which included coordination of the due diligence process. -
Chief Operations Officer, Co-FounderRedengine Inc. Jun 1997 - Nov 2009Edmonton, Alberta, CaResponsible for mentoring and managing key managers and project managers. Coordinated business development and sales of professional services projects. Developed operating procedures and professional series practices including project management and delivery management approaches for a large team of website and web application development professionals. Directed all resource assignment activities and accountable for reporting all financial results of projects up to consolidated accounting. Helped client’s evaluate their strategic use of website technology and assisted them with the development of content management systems.Key accomplishments:- Managed multiple website and web application implementations for clients. Successfully guided these projects through analysis of requirements, design, development, testing, acceptance, maintenance and renewal- Successfully landed and delivered millions in revenue and high-value customer relationships.- Initiated an organizational initiative to adopt an emerging open source platform as a key area of practice for the company. -
Student Systems Project: Technical LiaisonUniversity Of Alberta 1995 - 1997Edmonton, Ab, Ca- Initiated the technical implementation of three modules within the OASIS project: an implementation of an entirely new Student Administrative System. Motivated a team of analysts and provided overall guidance on technical design.- Designed and implemented data structures, user interfaces, and conversion programs within the Oracle 7 database. Supported regular production Electronic Data Interchange processes. Performed the roles of backup database and network administrator within the Office of the Registrar.- Communicated key decisions and plans between functional team members and technical team members. -
Liaison OfficerUniversity Of Alberta 1992 - 1995Edmonton, Ab, Ca- Initiated efforts for the University of Alberta to place its academic calendar on line. Assisted in planning of site architecture, conversion of desktop publishing files and configuration of web server.- Completed several special projects including creation of database systems to assist in the unit’s daily information management.- Consistently organized and provided: presentations, workshops for guidance counselors, and on-campus advising of prospective students in support of the University of Alberta’s high school liaison program.- Disseminated information about academic programs, financial assistance, admission requirements, and student life to prospective students.
Norman Mendoza Skills
Project Management
Strategy
Game Design
Mobile Devices
Mobile Applications
Web Development
Team Leadership
Public Speaking
Leadership
Digital Marketing
Product Management
Program Management
Management
Agile Project Management
Usability
Usability Testing
Mobile Games
Content Management
Online Gaming
Entrepreneurship
Business Development
Educational Games
Game Mechanics
Crm
Interaction Design
Technical Leadership
Internet Strategy
Website Development
Cms
Creative Direction
User Experience
Information Architecture
Web Applications
Content Strategy
Integrated Marketing
User Interface Design
Strategic Planning
Customer Relationship Management
Microsoft Office
Ms Project
Enterprise Architecture Planning
Enterprise Architecture
Norman Mendoza Education Details
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University Of AlbertaSpecialization In Computing Science
Frequently Asked Questions about Norman Mendoza
What company does Norman Mendoza work for?
Norman Mendoza works for Edmonton Police Service
What is Norman Mendoza's role at the current company?
Norman Mendoza's current role is Director, Information Technology, Edmonton Police Service.
What is Norman Mendoza's email address?
Norman Mendoza's email address is no****@****ames.ca
What is Norman Mendoza's direct phone number?
Norman Mendoza's direct phone number is +178049*****
What schools did Norman Mendoza attend?
Norman Mendoza attended University Of Alberta.
What skills is Norman Mendoza known for?
Norman Mendoza has skills like Project Management, Strategy, Game Design, Mobile Devices, Mobile Applications, Web Development, Team Leadership, Public Speaking, Leadership, Digital Marketing, Product Management, Program Management.
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