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@tableau.com
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5 phones found area 425 and 206
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LinkedIn matched
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Norman Woo is listed as Senior Technology Leader | MBA | ex-Blue Origin | ex-Salesforce | ex-Tableau at Tommy Bahama, based in Greater Seattle Area, United States. AeroLeads shows a work email signal at tableau.com, phone signal with area code 425, 206, and a matched LinkedIn profile for Norman Woo.
Norman Woo previously worked as Manager - Business Applications at Tommy Bahama and Co-Founder at Woohoo Creations. Norman Woo holds Master Of Business Administration - Mba, Entrepreneurship from Lsu Shreveport.
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AeroLeads found 2 current-domain work email signals for Norman Woo. Compare company email patterns before reaching out.
Senior Technology Leader | 24x7 Network Operations Center | Multi-Site Data Center Operations | Enterprise Systems Monitoring | Enterprise Application Support | Site Reliability Operations | IT Operations | IT Service Management | Offshore Technical Support | Building Highly Effective Teams
Listed skills include Data Center, Disaster Recovery, It Service Management, Vendor Management, and 45 others.
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Seattle, Washington, Us
Leading an IT Operations team of Systems Administrators and Specialists who support Retail, Restaurant, Supply Chain Systems and Enterprise Patch Management for over 150 retail stores, restaurants and marlin bars.
Kent, Wa, Us
• Built a Site Reliability Operations team from the ground up to support custom and cloud applications.• Partnered with Development and SRE teams to create comprehensive runbooks and processes to support applications. Team resolved up to 70% of tickets to the SRE Cloud, Build Automation and Enterprise Integration teams.• Worked with development teams and external vendor to implement ServiceNow with an integration to Jira.• Led IT Service Management maturity, particularly in the areas of incident and problem management. Developed problem management process, including weekly review of RCAs and corrective action items.• Team scored 98% in employee engagement from the last all company survey, 20 percentage points higher than the results for the company.
San Francisco, California, Us
Provided leadership to a team of Systems Specialists providing 24x7 enterprise support for NetSuite (Tableau and MuleSoft), Oracle, Salesforce, Avalara, Stripe, Coupa, Inspyrus, Workfront and Panopto. This includes custom configurations, incident, problem, change and release management support.• Operational leader for Enterprise Applications, providing leadership in the areas of incident and problem management and operations acceptance requirements.• SOX control owner for Tableau Finance and MuleSoft systems.
Seattle, Wa, Us
Provided leadership to a team of Cloud Application Administrators and Triage Specialists that provided enterprise application support for Workday, NetSuite, Varicent, ServiceNow, Salesforce, Avalara, Concur, Stripe, Coupa, Workfront and Panopto.Tableau Change Champion team member for Salesforce Integration.
Us
Built out a new 24x7 Global NOC and Service Desk from the ground up. This included the physical build-out, hiring of staff (3 Shift Supervisors and 12 Technicians), creating processes and procedures and documentation. Partnered with the Engineering and Development teams to create comprehensive Troubleshooting Guides for the NOC. The NOC monitored the network infrastructure, servers and services for Coinstar, redbox and ecoATM.
Dallas, Tx, Us
Provided leadership for a team of 21 (4 offshore) Systems Managers responsible for 24x7 application support of 50+ Mobility Network Applications (Performance Management, Fault Management, Site Management and Ticketing Systems). Applications (many mission critical) include Netcool, Remedy, Granite, TIBCO ESB, Prospect and Business Objects. Applications were used by the Mobility Division, Cell Tower Technicians and the Mobility NOC.
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Norman Woo works for Tommy Bahama.
Norman Woo is listed as Senior Technology Leader | MBA | ex-Blue Origin | ex-Salesforce | ex-Tableau at Tommy Bahama.
AeroLeads has found 2 work email signals at @tableau.com for Norman Woo at Tommy Bahama.
AeroLeads has found 5 phone signal(s) with area code 425, 206 for Norman Woo at Tommy Bahama.
Norman Woo is based in Greater Seattle Area, United States while working with Tommy Bahama.
Norman Woo has worked for Tommy Bahama, Woohoo Creations, Blue Origin, Salesforce, and Tableau Software.
You can use AeroLeads to view verified contact signals for Norman Woo at Tommy Bahama, including work email, phone, and LinkedIn data when available.
Norman Woo holds Master Of Business Administration - Mba, Entrepreneurship from Lsu Shreveport.
Norman Woo is listed with skills including Data Center, Disaster Recovery, It Service Management, Vendor Management, It Operations, Management, Networking, and Enterprise Architecture.
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