Lead development and roll out of solutions led selling programs across European salesforceOwn the frame agreements process in Europe for FisherContribute to strategic growth plan for Fisher in EuropeCreation of solutions marketing material based on market analysis & customer needsImproving product launch programs through cross department interactionDriving increased awareness of Emerson solutions & expertise through social media activities

Grew instrument bookings to become largest product business unit in Fisher EuropeFocus on wireless applications grew bookings 61% in 2014 Led rollout of solutions marketing approach to increase focus on customer needs.Created product champion meetings focused on driving growth and upskilling sales peopleLed product development & marketing efforts to meet European market needsPublished several articles on customer solutions for safety and reliability over the control valve lifecycle.

Developed structured process to manage pricing across Europe including maintaining effective discount managementImplemented new business analytics to improve business intelligenceDevised procedures & processes to maintain upto date pricing in tools / systems to eliminate price leakageIntroduced new tools, such as Tableau, to improve analyticsCreated and delivered price training to upskill European organisation Created formal process to manage European growth planning conference, ensuring alignment across all departments.Improved customer service & response times to all pricing & business analysis stakeholders.

Lead team of 25 sales people across 2 locations & countries responsible for approx £30m of businessLed integration of operation functions of £5m acquisition into existing sales operations groupImplemented quote follow up initiative to improve MRO conversion rate & customer satisfaction, generating incremental business of £300k in 1 year Led integration of CRM tool to in sales organisation improving effectiveness & visibility. Adopted as best practice across Europe.

• Led a team of 20 people (internal sales & operations) to deliver >10% bookings growth 3 years in succession• Utilise lean tools & processes to drive improvements in the business

• Drove sales team to increase unit bookings & thereby profit contribution to UK & Ireland business.• Drove improved awareness of smart valve products in wider UK organisation by playing key role in cross divisional PlantWeb team.• Devised and implemented strategy for new product launches in UK, successfully introducing DLC3000, ValveLink PD diagnostics, FIELDVUE SIS & Fieldbus devices.• As member of UK Valve management team assisted Sales Manager to create account plans / strategies to widen UK adoption of FIELDVUE & PlantWeb technologies.

Responsible for introducing new smart positioner to marketTechnical support and sales presentations