Daily communication with overseas B2B clients from Taiwan to foster positive relationships and meet client satisfaction.Overseeing daily coal shipment report operations in behalf of the client and coordinating with team leaders and ship crew, monitoring expenses and identifying cost-effective alternatives.Handling crisis on unanticipated matters or accidents.Strategizing and implementing effective policies and quality control procedures to streamline operations and ensure optimal performance. Maintaining a high level of operational efficiency. Monitoring employee performance and providing training to new staff.

Translating and overseeing quality of translation of the English subtitles for IFGF Jakarta and IFGF Kids YouTube channels..Copy editor for YouTube live streaming channels.

Data entry with high-accuracy for life insurance policies, disability insurances, and stock tickets.Ensuring all operations in compliance with relevant policies and regulations, guaranteeing accuracy and security in all data entry tasks. Supervision & procurement for daily office operations. Monitoring the operations of facilities services to maintain a compliant office environment.