Norma Silva Email & Phone Number

Waltham, Ma

Canton, Massachusetts

~Direct Report to the Vice President and Creative Director of Global Design and dotted line to the Head of Design Operations, overseeing all executive support and functioning as the team lead for the Design Operations group.~Strategic partner with Finance Controller on $22M budget including fiscal planning, monthly forecasts, expense and procurement reviews, capital planning, and monitoring key financial indicators (i.e. T&E).~Department lead with Accounting and all outside vendors.~Department representative in cross-functional Product Creation cycle time planning resulting in seasonal calendars for Apparel and Footwear.~Lead negotiator for all high expense items such as trend services, freelance contracts, major creative equipment and space planning.~Project Manager of all technology implementations (systems, hardware, software, new innovations) for 5 Global Design Centers.~Primary Event Manager responsible for all aspects (including budget and planning) of all events for the department: major milestone and C-level executive reviews, industry forums, guest speakers, off-site events, and department meetings (approximately 25-30 per year).

Canton, Ma

~Direct Report to the Vice President and Creative Director of Global Design (combined group of Footwear, Apparel, Graphics, Color & Trend, Virtual Sampling) in the US, Asia and Europe.~Responsible for complete executive support in all areas detailed below.~Reviewed details of budgets with Finance Controller including planning, monthly expenditures and fiscal control.~Provided high level of customer service and operational excellence to all designers so their main focus was core design functions vs. non-creative tasks.~Expanded role to Events Manager responsible for planning, project management, budget control, and complete execution of all special events for the global department (approximately 15+ events yearly). ~Functioned as the lead for building facilities for 3 floors, over 350 people, multiple departments including a complete renovation.~Mentored and developed peers from other departments on resolving and escalating issues and creating operational excellence in Product Creation.

Canton, Massachusetts

~Direct report to the Sr. Vice President, Footwear Design, responsible for all executive assistance, complex scheduling, department communication, internal meetings, and preparation of all power point presentation materials.~Reviewed budget with Sr. VP and Finance Controller to ensure department met yearly budget plans.~Increased responsibility to Event Planner fully responsible for domestic and international offsite meetings, internal reviews, logistics coordination and venue selection.~Liaised with the legal department to secure all freelance contracts.~Expanded travel planning and visa/passport acquisition to footwear designers (40+).~Executed IT software and hardware upgrades and planned design software training onsite and off-site.~Mentored and developed department assistant.

Canton, Massachusetts

~Direct report to the Vice President, Footwear Design, responsible for executive assistance, complex scheduling, correspondence and department communication.~Interacted with Senior Executives in other departments on behalf of the department and the Vice President.~Operational support for Design Directors as below.~Increased Event Coordination activities to include external events, venue selection and logistics coordination.~Coordinated operational support for footwear designers including liaising with building maintenance, outside office equipment vendors and purchasing department.

Canton, Massachusetts

~Assisted Footwear Design Directors (4) with calendar management, travel, visa and passport acquisition and expenses.~Supported 50+ footwear designers with their daily operational needs.~Functioned as Event Coordinator for the group, focusing on internal meetings and staff events. ~Ordered all office and artwork supplies and maintained office equipment for the department.

Massachusetts

~Assisted in Personal Injury

Massachusetts

~Assisted in Personal Injury ~Assisted in Workers Compensation~Assisted in Civil Litigation