Norma Wakefield Email & Phone Number

7 Clarges Street, London W1J 8Ae

26-37 Seymour Mews, London W1H 6Bn

18 Hanover Square W1S 1Jy

1 Curzon Street | London, W1J 5Hd

· Act as gatekeeper to professionals and maintaining relationships with clients, investors, prospective clients and internal colleagues, providing back-up to other administrative assistants as required· Manage calendars, schedule appointments, coordinate with other assistants, and confirm meetings with clients and internal colleagues· Cover multiple phone lines, and communicate with clients as requested· Send and reply to emails on behalf… Show more · Act as gatekeeper to professionals and maintaining relationships with clients, investors, prospective clients and internal colleagues, providing back-up to other administrative assistants as required· Manage calendars, schedule appointments, coordinate with other assistants, and confirm meetings with clients and internal colleagues· Cover multiple phone lines, and communicate with clients as requested· Send and reply to emails on behalf of professionals; draft other correspondence· Maintenance of Client Relationship Management (CRM) Database· Research and assist in the development of internal and external meeting materials to ensure professionals are prepared for client pitches, conferences, and speaking engagements.· Prepare and print presentation materials with attention to quality and detail· Arrange travel and reservations for professionals (e.g. flights, cars, hotels etc.), using good judgement with respect to timing and cost.· Handle confidential documents and correspondence as required. Show less

• Diary management, organising travel, insurance, and travel expenses• Reviewing and negotiating the office suppliers' contracts• Managing reception’s staff • Liaising with letting and accounts departments• Reviewing and updating office procedures• Organising regular property maintenance • Ensuring Health and Safety compliance

10 Brock Street, Regent'S Place, London Nw1 3Fg

• Management of nine meeting rooms ensuring the smooth connectivity of video-conferencing• Liaising with Facilities Management of the building and external service providers for routine maintenance as well as housekeeping of the office premises• Monitoring stock levels of stationery and other office consumables• Fire Warden representative

107 Eccleston Mews, Belgravia, London Sw1X 8Aq

• Diary management and travel organisation• Overseeing the management of household staff and ad-hoc contractors • Liaising with recruitment agencies and interviewing candidates • Booking flights with commercial airlines as well as private planes, private cars and drivers • Liaison for payroll and IT support • Updating expenses from various properties in UK, Spain and France• Managing bills and sourcing suppliers such as network (IT, telephone… Show more • Diary management and travel organisation• Overseeing the management of household staff and ad-hoc contractors • Liaising with recruitment agencies and interviewing candidates • Booking flights with commercial airlines as well as private planes, private cars and drivers • Liaison for payroll and IT support • Updating expenses from various properties in UK, Spain and France• Managing bills and sourcing suppliers such as network (IT, telephone, videoconferencing, etc.)• Main point of contact on a day-to-day basis for all admin/office queries• Processing international payments for contractors based in Spain and France• Translating letters from Spanish to English and vice-versa• Updating extensive contact database Show less

100 The Mall, London Sw1

• Diary management and arranging conference calls and video conferences• Travel arrangements including visa applications • Organisation of private events• Improved administrative processes and identified discrepancies• Assisting in the recruitment of junior staff and coordinating their on-boarding and maintenance of HR files• Monitor stock levels of stationery, kitchen supplies and other office consumables, obtaining new quotes as required and placing orders with… Show more • Diary management and arranging conference calls and video conferences• Travel arrangements including visa applications • Organisation of private events• Improved administrative processes and identified discrepancies• Assisting in the recruitment of junior staff and coordinating their on-boarding and maintenance of HR files• Monitor stock levels of stationery, kitchen supplies and other office consumables, obtaining new quotes as required and placing orders with suppliers.• Acting as the Chief Fire Warden and First Aider Show less

62 Buckingham Gate, London Sw1E 6Aj

• Diary management for two senior executives with complex meeting schedules across different time zones• Organised international travel, including the production of expense reports, accurately and efficiently• Scheduled and assisted with event planning as well as meeting and conference arrangements, including coordinating participants, logistics and material dissemination• Continuously liaised with consultants and internal partners

33 King Street, St. James'S, London Sw1Y 6Rj

• Assisted Investor Relations executives with travel arrangements, collating and updating documentation for Roadshows • Reviewed and renewed the insurances for Health, Travel and Employers Liability • Successfully organised and coordinated AGM at top London venues for eight consecutive years• Negotiated corporate rates with hotels and mobile phone providers• Responsible for the recruitment of support staff and overseeing their on-boarding• Maintained highest standards… Show more • Assisted Investor Relations executives with travel arrangements, collating and updating documentation for Roadshows • Reviewed and renewed the insurances for Health, Travel and Employers Liability • Successfully organised and coordinated AGM at top London venues for eight consecutive years• Negotiated corporate rates with hotels and mobile phone providers• Responsible for the recruitment of support staff and overseeing their on-boarding• Maintained highest standards of maintenance and smooth running of the London Office • Sourced new premises and coordinated the refurbishment and office move within budget• Reviewed contracts with suppliers, including IT, security, cleaners and office goods• Ensured that the office was fully compliant in regards to health & safety • Coordinated in-house IT training and Health & Safety issues• Acting as the Chief Fire Warden and First Aid• Liaised with the Building Management/Landlord in regards to maintenance and rent reviews Show less

Secretarial Training

International Baccalaureate

Introduction To Business Including Event Planning And Resource Management