Norman Bird Email & Phone Number

Innovative Technical Lead with 20+ years’ experience in implementing and optimizing cutting-edge endpoint solutions leveraging Modern Management, AI and cloud technologies. Skilled in managing complex migration projects, leading diverse teams, and implementing technology and solutions that produce high user satisfaction. Adept at fostering collaboration with technology vendors, automating processes and driving continuous improvement initiatives to meet organizational objectives.Technical Skills:Cloud Infrastructure Management: Engineered and maintained COTS solutions within AWS & Azure, improving security and management efficiency through automation and cloud computing platforms, enhancing scalability and agility.Architecture Design and Disaster Recovery:Developed comprehensive architectures with capacity planning, performance monitoring, and disaster recovery strategies, ensuring robust solutions and high availability for critical systems.Vendor and Business Engagement: Led collaborations with key technology vendors, resellers and key internal Line of Business resources enhancing the connection between technology and critical business needs, strategies, and audit & compliance requirements.Infrastructure as Code (IaC) Implementation: Utilized tools like GitHub, Jenkins, and AWS services for IaC, supporting efficient deployment and management of services, streamlining workflows and enhancing scalability.Project Leadership: Led VDI solution implementation, Windows migration projects, and hardware deployments, ensuring successful transitions and enhancements to endpoint strategies, meeting project objectives on time and within budget.

Listed skills include Analysis, Program Management, Requirements Analysis, Project Management, and 19 others.

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  Brigham Young University

  Economics