Devon Y. Email & Phone Number

Providing competent live troubleshooting sessions remotely, for wireless telecommunications hardware and software. Streamlined smart sensor systems planning and deployment assistance in field for industrial, commercial, residential, and marina settings.

Remote, United States

• Sourced information and quality products to clients.
• Maintained Reports of client sessions, and rescheduling of sessions if needed.
• Client’s uniquely assessed according to their specific situation (hardware and software differences).
• Scheduling, assessing, and interpreting private consultation sessions for a LoRaWAN/IoT Network (HeliumNetwork).
• Diagnosing the customer's needs from a use case standpoint, Ex: Deploying an air quality sensor to monitor healthof school systems.
• Direct Customer Support services for 30 day time periods.

Remote, United States

• Editing and curation of Wordpress Blog Post's content. Including Images and sources for information and products.
• Social Media Management (Vimeo, Facebook, YouTube, Twitter, Reddit)
• Growth Campaign Management (Custom appended parameter links).
• Scheduling, assessing, and interpreting private consultation sessions for a LoRaWAN/IoT Network (HeliumNetwork).
• Diagnosing the customer's needs from a use case standpoint, Ex: Deploying an air quality sensor to monitor healthof school systems.
• Direct Customer Support services for 30 day time periods.

Auburn Hills, Michigan, United States

• Provided services to customers such as general information on various products.
• Managed the UPS drop off point inside of store while on shift.
• General cleaning duties such as proper sanitization, dusting, and other detailing methods.
• Answering and dialingboth customers, UPS Support and Clients, and product management companies (Inventory).
• Managed hot food available during the day (breakfast pizza and regular pizza)

Rochester Hills, Michigan, United States

• Implement all the standard operational procedures of the company
• Execution of company merchandising
• Ensured every customer receives the best customer service possible.
• Major responsibilities included taking orders, serving food, cleaning the dining area and other workstations and ensuring the total cleanliness of the workplace.
• Ensured that the food that’s being served is always fresh and has undergone the proper food handling procedure.

Shelby Township, Michigan, United States

• Maintained customer experience through team member interaction and store presentation
• Execution of company merchandising
• Maintain the sales quota through inside sales at retail store on a daily basis
• Supervise of customers through security systems
• Oversee preparation of displays, merchandise, and presentations
• Coordinate the flow of goods from the stockroom to the sales floor, and do merchandise replenishment

Rochester Hills, Michigan, United States

• Opening and closing shift keyholder.
• Took inventory orders, replaced drink and other product stock.
• Gas sales and totals calculated.
• Answering and dialing calls from both customers and product management companies (Inventory).

Shelby Township, Michigan, United States

• Provided thorough inspections of properties and evaluated general cost and time of jobs.
• Specializing in window details from rough cleans to delicate french doors.
• Usage of specific chemicals and other cleaners for specific tasks.
• Utilized a three step process of rough, final, and finish cleans to provide top of the line services.

Rochester, Michigan, United States

• Keeping all the prep areas stocked and checking for Quality.
• Organizing, labeling, and keeping ingredients/items in stock.
• Help maintain fluidity of the “Front of House” (Serving food & drinks, cashing out customers, and clear tables.)
• Training staff and correcting errors.
• Jumped from position to position when needed in “back of house” such as Grill Cook, Fry Cook, and Prep.
• Answering and dialing calls from both customers and product management companies (Inventory).

Rochester, Michigan, United States

• Maintaining the fuel station by myself at all times. Which included general duties such as sales, stocking, andcleaning.
• Answering and dialing calls from both customers and product management companies (Inventory).