Michael North Email and Phone Number

Aid small to medium size firms improve their internal communications and processes. Help business understand their culture and optimize their message internally and externally.Improve the direct customer experience using a system that helps improve human dynamics.

We combine your strategic plan with your goals to create your personalized business scorecard. Most strategic plans end up becoming the dustiest book on the bookshelf or the least accessed folder in the company cloud. You have to be able to have tools that consistently and constantly monitor your progress against the goals of your organization. Of course, you also have to use them. We work with you to help shape your weekly planning so that it aligns more and more to what’s important and not what’s urgent. Steering a company is much like steering a boat. You have to adapt constantly to changing conditions while keeping your eye on the goal. There is no shortage of urgent matters to distract you from implementing the innovation you need. We help you tie your short-term planning cycles to an adaptable strategic plan.  We have regular reviews of your business scorecard and strategic completions. Frequently publishing where you are relative to your strategic goals isn’t enough. Most companies do this by showing the gaps which is the de-moralizing. Publishing success reduces the sense of swimming in circles and helps restore a sense of balance to the activities in the workplace. Doing this frequently creates enrollment which over time accelerates the momentum you are ready have. We use a combination of coaching and consulting. Somethings just need a bit of skill or experience to address the issue. That’s where the consultant in us comes out. But creating business success requires people to adjust and do the work, even contribute to the direction. That’s why we bring in coaching expertise. To help your people advance along with the company.  This does more than just create success. It allows you to create the world you want.

BACN is an all volunteer organization to help consultants connect and learn. I coordinate the volunteer consultants who are passionate about helping consultants network and learn in the North Bay. Our location where we meet in San Rafael but we draw attendees from the mid and west bay as well.