Lance Morrison (Northern Thunderbird Man) Email & Phone Number

In my role at Indspire, I managed the stewardship and cultivation of all low- to mid-range donors; including acknowledgment, correspondence and recognition materials. I was able to effectively serve a portfolio of over 5000 donors to guide their connection to an organization serving the educational dreams of Indigenous youth across Canada. Very early in the role, I identified a need for administrative volunteer support (which the organization had never yet utilized), then constructed and managed the recruitment, training and leadership of 50+ volunteers.• Developed and implemented effective and sustainable donor stewardship and retention policy and processes• Strategized and planned original ideas for prospect and renewal mailings for Individual Giving program• Managed donor communications, including writing, planning and executing stewardship strategies and material • Acted as primary contact for Individual Donors• Chaired a committee of database "Power Users" to implement and facilitate training, entry standards and efficient reporting• Worked alongside a team to plan prospecting and retention of Individual donorsHighlights:• Took the lead on Indspire’s donor newsletter, resulting in a substantial revenue increase; earning over $15,000 in one-time donations, as well as 15 new monthly donors• Achieved 100% participation in a Staff Giving campaign; a first in the organization’s 30 year history• Worked alongside a team to successfully complete a $10million fundraising campaign, which was matched by the Federal Government, resulting in $20million towards the Building Brighter Futures: Bursaries, Scholarships and Awards program

Toronto, Ontario

• Liaised with Individual Donors• Planned, built and ran effective reports and reporting standards• Planned, developed, implemented and managed the ongoing integrity, accuracy and security of Indspire's Organizational Database• Provided support in development and ongoing implementation of database policies, standard procedures and best practices, including security and legislative measures and management.

Toronto, Ontario

After volunteering for over a year, I was initially hired on a temporary contract in an administrative role, but quickly promoted and made permanent. I moved jobs briefly, but was recruited back by the Board of Directors to reinvigorate the organization. I managed all fundraising and stewardship initiatives of the national member base. I was able to actively engage and increase the involvement of a membership of Canadians, over 3000 strong, concerned with end-of-life care and counselling.• Wrote and directed outgoing communications, including direct appeals, letters of gratitude, blog posts, eBulletins, and newsletter articles• Developed and expanded relationships with members, donors and other key stakeholders• Developed and implemented membership benefits systems, electronic bulletins, volunteer manuals, and surveys• Lead a team of volunteers, including recruitment, training and appreciation initiativesHighlights:• Developed the first lapsed donor program, resulting in a renewal and retention rate over 90% • Fronted and directed DWD Canada’s End of Year Campaign; increased revenue by 52% above the next highest campaign in their history; achieved while charitable status was suspended• Successfully reinvigorated the dedication and commitment of the membership and donors, who were left dispirited after a tumultuous period in the organizations history

Toronto, Ontario

As the primary Development staff member, I managed all donor fundraising, campaigns, newsletters and in-kind solicitation to individuals and corporations, empowering them to invest in Toronto’s marginalized youth through arts programming. • Increased donor revenue by creating and implementing innovative donor engagement standards; finding efficiencies in donor appeals which increased ROI to over 3000%• Managed all direct donor fundraising, including direct mail campaigns, newsletters and in-kind solicitation• Created and implemented new donor cultivation standards• Created and managed monthly email subscription, “SKETCH-e”• Assisted various teams at all fundraising eventsHighlights:• Aided multiple school groups, resulting in SKETCH winning two awards from Toskan Casale Foundation’s multi-award-winning Youth Philanthropy Initiative

Across Canada

As a Regional Educator, I traveled extensively throughout Canada to promote, educate and train stylists on the American Crew haircare brands, product knowledge and our innovative annual collections. Using charismatic and humorous public speaking skills while presenting on stage, I would often attract audiences of over 400 attendees.• Taught male specific marketing class, “How to Build Your Men’s Business” to salons and stylists across Canada• Taught American Crew Cutting method and techniques, including Hands-on Workshops• Engaged attendees at trade shows when on stage or booth demonstrations

Yellowknife, Northwest Territories

After identifying a service gap in the city, my business partners and I opened a new salon to better serve our clients; planned and built from scratch, the salon quickly became the ‘go-to’ salon in Yellowknife and created over 15 new jobs with support staff, stylists and apprentices.• Managed all customer service training, advertising, merchandizing, promotions, and public relations in addition to providing client service• Managed Human resources, including hiring, payroll, training and discipline of support staff• Organized and participated in several charity fundraisers & events• Taught bi-monthly customer service and retail classes to staff• Implemented retail tactics, resulting in becoming the top Redken Sales Salon in the NWT, and in the top five for NWT & Alberta

Master'S Degree, Interdisciplinary Studies

Bachelor’S Degree, Indigenous Studies

Activities and Societies: Member of Centre for Aboriginal Student Services (CASS) Member of Aboriginal Students Association at York (ASAY).

Nonprofit & Voluntary Sector Management Program, Non-Profit/Public/Organizational Management

Activities and Societies: Completed Courses: • Introduction to the Nonprofit / Voluntary Sector • Developing Effective Organizations •.

Hairstyling Diploma, Hairstyling