Vice President Of Customer Success
Current
Oct 2021 - Present
AeroLeads people directory · profile
Emily Alexander Email & Phone Number
Vice President of Customer Success at WelcomeHome Software
at
WelcomeHome Software
1 work email found
@preparis.com
4 phones found area 404, 855, and 866
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Vice President of Customer Success at WelcomeHome Software
Location
Atlanta, Georgia, United States
Who is Emily Alexander? Overview
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Quick answer
Emily Alexander is listed as Vice President of Customer Success at WelcomeHome Software at WelcomeHome Software, based in Atlanta, Georgia, United States. AeroLeads shows a work email signal at preparis.com, phone signal with area code 404, 855, 866, and a matched LinkedIn profile for Emily Alexander.
Emily Alexander previously worked as Vice President of Customer Success at Welcomehome Software and Director of Customer Success at Welcomehome Software. Emily Alexander holds Bachelor Of Arts (B.A.), Political Science And Government from Auburn University.
Company email context
Email format at WelcomeHome Software
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*@preparis.com
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AeroLeads found 1 current-domain work email signal for Emily Alexander. Compare company email patterns before reaching out.
Profile bio
About Emily Alexander
Emily Alexander is a Vice President of Customer Success at WelcomeHome Software at WelcomeHome Software. She possess expertise in microsoft office, customer service, social media, public speaking, event planning and 23 more skills. Colleagues describe her as "Emily is extremely sharp, personable and is willing to outwork "the other guy" to ensure she is successful. She is a quick study and rarely needs to be told or shown something more than once. She has great leadership potential and will go far if given the right opportunity. Working with Emily is a pleasure and I would recommend her highly for any position she pursues."
Listed skills include Microsoft Office, Customer Service, Social Media, Public Speaking, and 24 others.
Current workplace
Emily Alexander's current company
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8 roles
Emily Alexander work experience
A career timeline built from the work history available for this profile.
Director Of Customer Success
Jan 2020 - Oct 2021
Manager, Client Onboarding
Manage a team of Onboarding Associates to ensure efficient and effective client onboarding.
Nov 2018 - Jan 2020
Nov 2017 - Nov 2018
Implementation Specialist
-Create a personalized implementation plan based on an initial discovery call with the client-Configure the software to be set up based on the discovery call and how the client intends to use the system-Write and create necessary materials and resources that are essential to a successful implementation, such as a comprehensive user guide and communication templates-Speak on quarterly Customer webinars discussing features and functionalities of the system-Work with QA and Development teams to address software issues/bugs and help to decide the best way to approach and fix issues-Work with Development team to decide on how new features should look and work -Field client support calls 24/7 via phone and email while working with a team to find quick solutions to any issues-Participate in weekly meetings with the Development team to discuss enhancement requests and ideas to better the software based on customer requests and issues that arise-Work with third party vendors or IT teams to integrate existing databases with the software-Train key employees for each new client on how to use the system and to teach best practices- audiences ranging from C-Level executives to Property Managers to IT teams-Run a monthly meeting with the sales team to explain and teach new features that have been released-Aid in migration to a new version of the software, which includes training past clients on new functionality and ensuring a seamless transition for all-Help to train new members of the Customer Success team on software functionality-Updated all Customer Success/Implementation materials to reflect new features and functionality of the new software-Work with the Marketing department to produce content for customers-Work with the Sales team to move a sale along if the prospect has questions/concerns about implementation or technical questions about the software
Sep 2016 - Nov 2017
Marketing Coordinator
- Updates and edits the current email marketing drip campaigns.- Creates new and relevant email marketing drip campaigns for prospective customers.- Plans and implements the social media content strategy.- Writes and edits a weekly blog for the marketing website.- Oversees the production of the newly-created Customer Success blog, brainstorming topics and copyediting posts.- Oversees the Customer Network on LinkedIn.- Designs collateral according to brand standards.- Plans and implements monthly webinars while recruiting speakers and creating all marketing collateral.
Oct 2015 - Sep 2016
Marketing Intern
- Assist the Marketing Manager with the optimization of public-facing content for inbound strategies.- Help with the collection and synthesis of data from all marketing campaigns.- Draft client communications, content for social media, and internal presentations.
Jul 2015 - Sep 2015
Sales And Operations Manager
Jowess Industries
-Provided impeccable customer service to customers while overseeing projects, day-to-day operations, and other employees. -Facilitated the delivery of custom designs from inception to completion, gathering specs and consulting with customers along the way.-Produced the social media content and strategy for all media sites.
Mar 2013 - Aug 2014
2 education records
Emily Alexander education
Bachelor Of Arts (B.A.), Political Science And Government
Auburn University
Bachelor Of Arts (B.A.), Political Science And Government
Auburn University
FAQ
Frequently asked questions about Emily Alexander
Quick answers generated from the profile data available on this page.
What company does Emily Alexander work for?
Emily Alexander works for WelcomeHome Software.
What is Emily Alexander's role at WelcomeHome Software?
Emily Alexander is listed as Vice President of Customer Success at WelcomeHome Software at WelcomeHome Software.
What is Emily Alexander's email address?
AeroLeads has found 1 work email signal at @preparis.com for Emily Alexander at WelcomeHome Software.
What is Emily Alexander's phone number?
AeroLeads has found 4 phone signal(s) with area code 404, 855, 866 for Emily Alexander at WelcomeHome Software.
Where is Emily Alexander based?
Emily Alexander is based in Atlanta, Georgia, United States while working with WelcomeHome Software.
What companies has Emily Alexander worked for?
Emily Alexander has worked for Welcomehome Software, Gather, Preparis, Inc., and Jowess Industries.
How can I contact Emily Alexander?
You can use AeroLeads to view verified contact signals for Emily Alexander at WelcomeHome Software, including work email, phone, and LinkedIn data when available.
What schools did Emily Alexander attend?
Emily Alexander holds Bachelor Of Arts (B.A.), Political Science And Government from Auburn University.
What skills is Emily Alexander known for?
Emily Alexander is listed with skills including Microsoft Office, Customer Service, Social Media, Public Speaking, Event Planning, Leadership, Customer Relations, and Time Management.
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