Emily Alexander Email and Phone Number
Emily Alexander work email
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Emily Alexander personal email
Emily Alexander phone numbers
Emily Alexander is a Vice President of Customer Success at WelcomeHome Software at WelcomeHome Software. She possess expertise in microsoft office, customer service, social media, public speaking, event planning and 23 more skills. Colleagues describe her as "Emily is extremely sharp, personable and is willing to outwork "the other guy" to ensure she is successful. She is a quick study and rarely needs to be told or shown something more than once. She has great leadership potential and will go far if given the right opportunity. Working with Emily is a pleasure and I would recommend her highly for any position she pursues."
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Vice President Of Customer SuccessWelcomehome Software Oct 2021 - PresentAtlanta, Georgia, Us
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Director Of Customer SuccessWelcomehome Software Jan 2020 - Oct 2021Atlanta, Georgia, Us
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Manager, Client OnboardingGather Nov 2018 - Jan 2020Concord, Massachusetts, UsManage a team of Onboarding Associates to ensure efficient and effective client onboarding. -
Training ManagerGather Nov 2017 - Nov 2018Concord, Massachusetts, UsSet up and train all new clients on the product to ensure product adoption
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Implementation SpecialistPreparis, Inc. Sep 2016 - Nov 2017Denver, Colorado, Us-Create a personalized implementation plan based on an initial discovery call with the client-Configure the software to be set up based on the discovery call and how the client intends to use the system-Write and create necessary materials and resources that are essential to a successful implementation, such as a comprehensive user guide and communication templates-Speak on quarterly Customer webinars discussing features and functionalities of the system-Work with QA and Development teams to address software issues/bugs and help to decide the best way to approach and fix issues-Work with Development team to decide on how new features should look and work -Field client support calls 24/7 via phone and email while working with a team to find quick solutions to any issues-Participate in weekly meetings with the Development team to discuss enhancement requests and ideas to better the software based on customer requests and issues that arise-Work with third party vendors or IT teams to integrate existing databases with the software-Train key employees for each new client on how to use the system and to teach best practices- audiences ranging from C-Level executives to Property Managers to IT teams-Run a monthly meeting with the sales team to explain and teach new features that have been released-Aid in migration to a new version of the software, which includes training past clients on new functionality and ensuring a seamless transition for all-Help to train new members of the Customer Success team on software functionality-Updated all Customer Success/Implementation materials to reflect new features and functionality of the new software-Work with the Marketing department to produce content for customers-Work with the Sales team to move a sale along if the prospect has questions/concerns about implementation or technical questions about the software -
Marketing CoordinatorPreparis, Inc. Oct 2015 - Sep 2016Denver, Colorado, Us- Updates and edits the current email marketing drip campaigns.- Creates new and relevant email marketing drip campaigns for prospective customers.- Plans and implements the social media content strategy.- Writes and edits a weekly blog for the marketing website.- Oversees the production of the newly-created Customer Success blog, brainstorming topics and copyediting posts.- Oversees the Customer Network on LinkedIn.- Designs collateral according to brand standards.- Plans and implements monthly webinars while recruiting speakers and creating all marketing collateral.
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Marketing InternPreparis, Inc. Jul 2015 - Sep 2015Denver, Colorado, Us- Assist the Marketing Manager with the optimization of public-facing content for inbound strategies.- Help with the collection and synthesis of data from all marketing campaigns.- Draft client communications, content for social media, and internal presentations.
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Sales And Operations ManagerJowess Industries Mar 2013 - Aug 2014-Provided impeccable customer service to customers while overseeing projects, day-to-day operations, and other employees. -Facilitated the delivery of custom designs from inception to completion, gathering specs and consulting with customers along the way.-Produced the social media content and strategy for all media sites.
Emily Alexander Skills
Emily Alexander Education Details
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Auburn UniversityPolitical Science And Government -
Auburn UniversityPolitical Science And Government
Frequently Asked Questions about Emily Alexander
What company does Emily Alexander work for?
Emily Alexander works for Welcomehome Software
What is Emily Alexander's role at the current company?
Emily Alexander's current role is Vice President of Customer Success at WelcomeHome Software.
What is Emily Alexander's email address?
Emily Alexander's email address is en****@****ris.com
What is Emily Alexander's direct phone number?
Emily Alexander's direct phone number is +140466*****
What schools did Emily Alexander attend?
Emily Alexander attended Auburn University, Auburn University.
What are some of Emily Alexander's interests?
Emily Alexander has interest in Human Rights, Social Services, Education, Politics.
What skills is Emily Alexander known for?
Emily Alexander has skills like Microsoft Office, Customer Service, Social Media, Public Speaking, Event Planning, Leadership, Customer Relations, Time Management, Project Management, Customer Support, Powerpoint, Microsoft Word.
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