Norvy Elliot Email & Phone Number

Wilton Center, Connecticut, United States

Wilton, Connecticut, United States

Saddle River New Jersey

► Snapshot: Charged with providing Spanish classroom instruction for middle and high school students. Covered and enhanced curriculum by developing lesson plans for all levels. Provided administrative assessments and submitted grades.♦ Increased student cultural experience through coordination and leading international trips to Spain, Argentina, and Uruguay. ♦ Enhanced student performance by improving communication and building strong relationships between parents, facility, and staff by leveraging outstanding relationship development skills.♦ Expanded student knowledge by designing and managing effective curriculum based on student needs.

Gernerville, Ny

► Snapshot: Selected to manage and support operations for sales organization. Handled all human resources, bookkeeping, and back office staff. Assisted company president in managing operations, including retaining and directing staff, creating incentive programs and contests, and identifying high-performing staff for promotions. Performed tracking of shipments, managed sales order workflow, and invoiced customers. Resolved a variety of complex customer issues. Served as bookkeeper, providing oversight of accounts receivable, accounts payable, payroll, report management, and file preparation. ♦ Drove revenue and sales growth by providing continuous and on-demand sales support.♦ Improved profits, reduced payroll, and increased efficiency by leveraging strong organization, project management, and business administration expertise.♦ Increased process efficiency by creating and implementing collections color-coding process.

Pomona, Ny

► Snapshot: Established and cultivated strong client relationships while managing key wholesale, receptive tour, and retail accounts to increase sales and promotional opportunities across organization. Facilitated numerous sales training seminars. Attended various local industry events, serving as key subject matter expert for region.♦ Increased company footprint by fostering strong relationship with leisure wholesale tour operators, receptive tour operators, and travel agencies across New Jersey and New York.♦ Drove overall visibility by coordinating, planning, and facilitating annual events for travel agents in NYC.♦ Improved client retention through high level of customer satisfaction by quickly resolving variety of complex travel issues, including quickly resolving booking and re-booking issues.♦ Regained lost business following 9/11 attacks by reestablishing safety awareness and driving customer assurance by coordinating and partnering with Governor Bush’s office.

Pomona, Ny

► Snapshot: Charged with managing key wholesale, receptive tour, and retail accounts across the northeast region. Coordinated and presented travel industry sales training seminars. ♦ Maximized retail travel exposure by serving as member of ASTA and attending meetings and events.♦ Improved overall client retention by quickly resolving client domestic and international travel issues.♦ Increased client sales by fostering and managing wholesale program.

Pomona, Ny

► Snapshot: Provided travel support services out of New York-based satellite office. Managed team of 10+ domestic and Canadian wholesale tour operators, including handling all customer service and issue resolution for organization. ♦ Generated new sales by capitalizing on promotional and marketing opportunities.

Fort Lauderdale, Fl

► Snapshot: Rehired after 5 years previous employment with company in product development to provide oversight of sales and marketing development, including advertising, direct mail and fax campaigns, and other sales collateral. Negotiated contracts with major car rental companies including Alamo Rent-A-Car, Avis Rent-A-Car Systems, and The Hertz Corporation for destinations worldwide. Identified and delivered system improvements.♦ Recognized with 6 rapid promotions, including moving into role to lead the company’s second highest selling destination, Nassau, Bahamas.♦ Increased brand awareness across Hispanic demographic by collaborating on sales and marketing programs.♦ Streamlined communication and expanded reach by implementing toll-free phone lines and training Spanish-speaking reservation staff members.

Master Of Education - Med, Education

B.A., French

Masters Of Education, Secondary, Education

Activities and Societies: Finished masters program with a 3.96 cumulative GPA and became a member of Pi Lambda Theta.