Nosa (Nosakhare) Ikponmwonba, M.S. M.P.A Email & Phone Number

Oakland, Ca, Us

San Francisco, California, United States

Reporting to the Race, Equity, & Belonging (OREB) Officer, the Policy, Process & PracticeImprovement Manager performs advanced level professional and planning work to meet departmentracial equity goals. The Policy, Process & Practice Improvement Manager joins the seniormanagement of the Office of Race, Equity, and Inclusion (OREB), where they will direct an OREBsection through managing OREB processes, projects, reports, and programs, as well assupervising staff, interns, fellows, and trainees, as well as directing the work of OREB Cross-DivisionalCommittees.The responsibilities of the Policy, Process & Practice Improvement Manager position requires extensive,critical thinking skills to develop, direct, monitor, analyze, and report on a series of cross-divisionalprojects to meet OREB and SFMTA equity goals, including those mandated by Mayor’s Office, Board, of Supervisors, Human Rights Commission Office of Racial Equity, and SFMTA Board of Directors. Thisposition requires program/process planning, evaluation, stakeholder engagement, and leadershipskills.The key duties of the Policy, Process & Practice Improvement Manager fall into these categories:· Equity Reports & Data Standards for Measuring Equity· Process Development, Implementation, and Evaluation· Supervision, Coaching, and Performance Evaluation: OREB Staff, Interns, & Fellows

30 Van Ness

Assistance in the coordination of hiring interns for The City and County of San Francisco's Summer Student Internship Program for various engineering and architecture disciplines, who provide support to in-house Engineering · Architecture · Landscape Architecture · Planning · Surveying · GIS · IT staff. I primarily act as a liaison for San Francisco Public Works and other city departments and assist Interns within San Francisco Public Works as they gain on-the-job experience under the guidance of experienced professional engineers, architects, planners and surveyors.

Oakland, Ca

• Tracks monthly QI & QA metrics for program reporting. Metrics include: incident reports, safety documentation compliance, clinical staff productivity, fidelity of evidence-based practices, chart compliance. • Works in conjunction with the Director of Quality Improvement to establish criteria for initiating the audit process; develops tools to best gather data related to the criteria. • Revises audit and compliance practices as needed to improve effectiveness in response to changing organization needs or new/revised regulations, policies and/or guidelines. • Prepares summary audit reports containing findings as well as methodology used and recommendations for improvement; submits audit reports to the appropriate management staff. • Oversees, tracks and conducts Documentation Certification Processes and collaborates with the Program Manager on performance and corrective action plans. Delivers results to all stakeholders.

Oakland

• Provided assessment, planning, service intervention, and continued support for the purposes of attaining competitive employment.• Managed an ongoing caseload.• Implemented IPS standards to fidelity.• Participated in accreditation activities and quality improvement activities for the Employment Program.• Supported the general wellness and recovery plan for participants and substitutes for treatment team members as needed.• Marketed, advertised, and collaborated with employers and potential employers, Department of Rehabilitation representatives, and other team members as they interface with the Employment Program.• Documented and maintained all data collection, reporting, and charting records in accordance with BACS and other relevant county regulatory policies/agencies. Was responsible for producing required number of regulatory billable units per month (65% productivity).• Participated in supervision, staff meetings, clinical consultation, on call coverage, travel, crisis/emergency coverage, weekend coverage, as well as agency-wide meetings and training as required by manager.

Woodland, Ca

• Prepared & typed a variety of court-related legal forms, documents, notices, letters and abstracts.• Accepted, reviewed, returned, endorsed, and certified legal documents • Maintained files in accordance with established policy• Recorded case information manually and/or electronically• Informed legal professionals, paraprofessionals and the general public on the use of proper procedures & forms for filing in criminal.• Provided customer service by responding to inquiries, relaying information regarding procedures, and directing requested information to the appropriate source.

Sacramento/Bay Area

•K-12 Classroom Poet Mentor•Workshop Facilitator•Working in conjunction with classroom teacher’s curriculum •Chaperone for Sacramento Area Youth Speak Poets at Brave New Voice

Sacramento

• Providing business bankers with knowledge of policy and procedure • Servicing small business account• Piloted an Identification process• Warm selling and referring business banking products• April and November 2006 Star Achiever • Piloted 2009 new disposition tool

Opening of the store FrontManaging the sales floor Responsible for store direction of sales associates Merchandising, hot selling, trend spottingShipping and receiving

Davis, Ca

Responsible for patron service, ushering and security for events at UCD ARC and Pavilion. Customer service priority. Events include concerts, ICA, career fairs, conferences and other special events. Worked and organized teams of 2 to 5 people to prepare for events depending on the event size.

Opening of the store FrontManaging the sales floor Responsible for store direction of sales associates Merchandising, hot selling, trend spottingShipping and receiving

Master Of Public Administration - Mpa, Public Administration

Master Of Science, Entertainment Business

Bachelor Of Science, Economics

B.A, Economics