Stephanie Isaacson Email & Phone Number

Dallas, TX, US

Dallas, Texas, US

Dallas, Texas, US

Irving, TX, US

• Developed marketing strategy and objectives
• Designed campaigns to advance brand awareness, customer retention, and lead generation
• Led campaign execution for all campaigns, from start to finish
• Identified and developed scalable processes
• Created targeted content and messaging for vertical markets
• Organized 10 events per quarter

Irving, TX, US

• Plan, organize, and manage the operations and activities of the Accounting team.
• Monitor and analyze department work to develop more efficient procedures and use of resources, improving systems and workflows while maintaining a high level of accuracy.
• Responsible for month-end and year-end closing process.
• Ensure quality control over financial transactions and financial reporting.
• Document accounting processes and procedures to ensure they comply with company guidelines and improve policies to strengthen internal controls
• Provide input for forecasts and budgets

Irving, TX, US

• Held a multi-functional role, providing support to both the Accounting Manager and COO. I secured revenue by handling various aspects of accounting for the organization, in addition to managing special projects and.
• Project Manager for 3 technology/process transitions
• Generated cash flow report weekly for senior leadership
• Resolved collections for 150 accounts/week by examining customer payment plans, payment history, credit line; coordinating contact with customer AP department
• Verified validity of account discrepancies by obtaining and investigating information from sales staff and customers.
• Successfully managed billing, collection, and reporting activities while meeting/exceeding specific deadlines

• Maintained and promoted hospitality at all times
• Welcomed and served guests in a courteous, efficient and friendly manner, both face-to-face and on the phone.
• Completed the registration process by inputting and retrieving information from the ONQ system
• Accurately handled cash and charges
• Closed guest accounts at time of check out and ascertained satisfaction. In the event of dissatisfaction, negotiated compromise, which sometimes included authorizing revenue allowances.

• Greeted, welcomed, and checked in guests
• Gave thorough tours of our facilities, described all of the amenities we offer, and helped guests decide which services are most beneficial to them.
• Created and maintained an atmosphere of peace and tranquility
• Completed front desk duties, including: appointment setting, group sales, payment transactions, gift cards, and other tasks as needed

• Provided service to patrons in a high traffic, fast-paced environment in a timely and personable manner.
• Presented customers and peers with culinary information on over 70 different menu items
• Helped fellow team members by running food, bussing tables, hosting, stocking service areas, and tending to other’s needs.

• Greeted, welcomed, and registered guests to the hotel with house counts ranging from 1,000 to 3,000
• Promoted hotel programs and amenities, advertised package bundles, and sold room upgrades
• Executed front desk duties, independently handled complaints, interacted with and assisted personnel from different resort departments, and provided guests with the highest quality of service at all times

• Resolved guests’ problems through sound use of written and oral communication, with tailored approaches
• Trained new hires through instruction and example
• Administered requisite front desk duties and other responsibilities including: maintenance, housekeeping, and managerial, on my 8-hour shift as the sole employee on the premises

Bachelor Of Arts, Communication

Accounting

High School Diploma

Literature