As a Data Analyst at Consumer Perspectives, Inc., I create queries, reports, and provide quantitative data to meet the needs of leadership. I act as a key resource for the team and the CEO to provide answers regarding core data from customer responses to products. I leverage my Excel skills to run pivot tables that allow management to view important KPIs and trends.Before joining Consumer Perspectives, I worked at Tableau Software for three years, where I gained valuable experience in order processing, customer support, and technical resolution. I was responsible for handling phone and email inquiries, providing product keys, and coordinating delivery logistics with internal and external customers. I collaborated with several teams, such as sales, technical support, accounts receivable, and billing, to ensure customer satisfaction and retention. I was a consistent top performer who set a standard for the team and excelled on busy days such as quarter end. I am passionate about helping and serving people, and bringing solutions to their problems. I thrive in fast-paced, team-oriented, and rapidly growing organizations, where I can use my analytical and service-focused skills to make a positive impact. I am always eager to learn new things, improve my performance, and take on new challenges. In my spare time, I enjoy watching podcasts, camping, and playing pinball.