Staff Ux Designer
Current
Oct 2024 - Present
Who is Sam Jones? Overview
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Quick answer
Sam Jones is listed as UX for scaling SaaS at CHIIRP, based in Arlington, Virginia, United States. AeroLeads shows a matched LinkedIn profile for Sam Jones.
Sam Jones previously worked as Staff UX Designer at Chiirp and Product Designer at Tmv Investments. Sam Jones holds Master Of Science In Information, Human Computer Interaction from University Of Michigan - School Of Information.
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CHIIRP
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Profile bio
About Sam Jones
I enjoy working with companies that are outgrowing what's worked so far and are looking to set the foundations for something bigger. I excel at building trust, leveraging data, and helping users, engineers, and designers embrace change.
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12 roles
Sam Jones work experience
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Product Designer
Worked with the team at CHIIRP Automation (https://chiirp.com/) to create a vision for the future design of this home services-focused customer communication platform. Directly hired to CHIIRP.
May 2024 - Oct 2024
Director, Product & User Experience
I followed a mentor of mine to become the first Product hire at a 600+ customer startup dedicated to the unique recruiting and retention challenges of blue-collar businesses, focusing on:- Elevating product customer experience through dedicated high level efforts (navigation, in-product messaging, new feature discovery) and day-to-day working sessions- Driving prioritization and roadmap decision-making with discovery, phase definition and evaluation of impact against goals.
Jan 2022 - May 2024
Director, Product Development
Drove early discovery for a blockchain-based digital coupon management (US Patent #11551255), including leading customer research and external partnerships.
Jan 2021 - Oct 2021
Director, User Experience
Served as Chief-of-Staff for a 20-person CX team, leading work intake, work allocation, development initiatives, and co-founding the 330+ member CX & Design Guild.
Aug 2020 - Jan 2021
Manager, User Experience
Managed 7 UX Designers working across an established business experimentation platform, a credit data analytics platform, and several experimental data products.
Feb 2019 - Aug 2020
Senior User Experience Designer
As 1 of 2 Senior UX Designers out of a new team of 7, established a design system, cross-product critiques, skill development initiatives, and expansion into new types of work.
Mar 2017 - Feb 2019
Senior User Experience Designer
Led user experience design & research on a purchasing data analytics platform built by Applied Predictive Technologies through Mastercard acquisition integration.
Mar 2017 - Feb 2019
User Experience Designer
Researched user needs, prototyped and conducted usability testing on desktop and mobile applications for several GE businesses, transitioning from co-op to full-time.
Apr 2015 - Feb 2017
User Experience Co-Op
Jan 2015 - Apr 2015
Managing Editor, Senior Editor
Led production of periodicals and special projects for a foreign investment professional services firm, including work for Springer Publishing and the U.S. Commercial Service.
Jan 2011 - Jan 2013
Wellesley-Yenching Teaching Fellow
Instructed more than 200 English majors at Ginling College for women, the first college to grant degrees to women in the Republic of China
Jul 2008 - Jun 2009
3 education records
Sam Jones education
Master Of Science In Information, Human Computer Interaction
Hopkins-Nanjing Center Certificate
Bachelor Of Arts (B.A.)
FAQ
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What company does Sam Jones work for?
Sam Jones works for CHIIRP.
What is Sam Jones's role at CHIIRP?
Sam Jones is listed as UX for scaling SaaS at CHIIRP.
Where is Sam Jones based?
Sam Jones is based in Arlington, Virginia, United States while working with CHIIRP.
What companies has Sam Jones worked for?
Sam Jones has worked for Chiirp, Tmv Investments, Team Engine, Mastercard Data & Services, and Applied Predictive Technologies.
How can I contact Sam Jones?
You can use AeroLeads to view verified contact signals for Sam Jones at CHIIRP, including work email, phone, and LinkedIn data when available.
What schools did Sam Jones attend?
Sam Jones holds Master Of Science In Information, Human Computer Interaction from University Of Michigan - School Of Information.
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