Michael Phelps Email & Phone Number

Redwood City, Ca, Us

* Work with cutting-edge technologies that are defining the future of the cloud* Team up with other engineers to foster solid engineering principles* Utilize both technical and relational skills to lead large scale projects to completion* Collaborate, influence, and drive for improvement across scrum teams* Architect and implement new components of the service platform* Work with modern containerization (& cloud) technologies like Docker and Kubernetes* Build and design diagnosis and monitoring systems at scale* Use monitoring technologies like logging, metrics, search, analytics, and tracing to build impactful instrumentation and efficient data pipelines for application performance management at Box

New York, New York, Us

New York, New York, Us

At Insider, I worked with the Product team to design and build world-class services and APIs (REST, GraphQL, RPC) in Golang that are reliable, scalable, and performant.

Charlotte, North Carolina, Us

Note: This was a professional salaried position and is not affiliated with my studies at Central Piedmont. At Central Piedmont, I engineered software that handles the integration of a vast network of services and also created user-facing applications. I developed and administered a large operational data store, wrote tests, and deployed applications.

Courbevoie, Ile De France, Fr

At MorphoTrust USA, I...-Provided superior customer service to internal and external customers.-Performed maintenance and troubleshooting issues with fingerprinting and retail equipment, including computer hardware and software.-Obtained successful customer fingerprint images and capture biometric information to meet or exceed program standards.-Verified customer identity and scanning required documents into a database system.-Successfully completed required biometric and data capture processes and paperwork on each customer.-Identified win-win opportunities to provide more products and services to customers.-Adhered to all company and departmental employment policies regarding security and confidentiality.-Performed administrative duties such as time keeping, shift schedules, daily activity reports, equipment inventory, and requisitioning supplies.

Westchester, Illinois, Us

At Follett Higher Education Group, I...- Volunteered to work in order to help out with the school book rush- Greeted customers and rendered assistance as necessary responding to inquiries of products and merchandise. - Partnered to create and maintain a Hassle Free customer service culture, focused on solutions-based selling and an exceptional customer experience. - Answered phone and responds to inquiries or direct calls for appropriate resolution.- Tested EAS security system daily and approached customers who set off EAS system investigating alarms, resolving issue and logging EAS activations.- Carried and shelved merchandise inventory; also pulled and packaged merchandise for return to vendors. - Straightened merchandise, stocked shelves, and assisted in setting up displays and signs.- Mopped, vacuumed, cleaned shelves and took out trash.- Ensured inventory controls tags were removed and/or replaced on merchandise according to company standards as applicable.- Picked, processed and packed orders for shipping in accordance with Retail Store Operations.

Bachelor Of Science - Bs, Computer Science

Associate Of Science - As, Computer Science

Information Technology