- Developing training, delivering master classes, workshops, and providing one-on-one coaching sessions- Perform and demonstrate all cosmetic makeup application techniques to participants and ensure compliance to safety and health standards- Conducted highly effective induction and orientation sessions- Build and manage a dynamic sales team to drive revenue growth- Motivated teams to generate leads and build client relationships- Effectively handled events and pop-ups- Managed various events to provide exceptional guest experiences- Maintain a comprehensive record of all training, workshops, events

• Directed and guided a team of 5 members to exceed daily and monthly sales goals• Managed all aspects of store operations including physical inventory, stock take, new shipments, and inter-branch transfers to optimize store operation system• Executed HR responsibilities including managing recruitment process, administering interviews, conducting performance assessments and designing strategies for boosting performance• Ensured all staff received in-depth training on customer-centric practices as per company guidelines• Ensured uninterrupted workflow by resolving issues promptly• Strengthened team performance by attracting and developing top talent.