Nouman Javaid Email & Phone Number

Lahore, Punjab, Pakistan

— Advised clients on AI strategies and refined their ideas for effective implementation.— Conducted interviews during the hiring process for new Business Analysts (BAs).— Provided training and mentorship to newly hired BAs.— Worked closely with UI/UX designers to create impactful wireframes and prototypes, ensuring the usability and accessibility of the AI products.— Conducted product demos to showcase newly developed features and innovations, collecting feedback from users and clients.— Communicated effectively with both technical and non-technical stakeholders, bridging the gap between different teams and ensuring the alignment of project goals and expectations.

Lahore, Punjab, Pakistan

— Led and managed several AI projects, such as content creation, data analysis, image generation, and localization, using various AI tools and services, such as CopyAI, MonkeyLearn, DALL-E, and Userpilot.— Collaborated with stakeholders to gather requirements and formulate a comprehensive project plan, including the scope, timeline, budget, and deliverables.— Worked closely with UI/UX designers to create impactful wireframes and prototypes, ensuring the usability and accessibility of the AI products.— Conducted product demos to showcase newly developed features and innovations, and collected feedback from users and clients.— Communicated effectively with both technical and non-technical stakeholders, bridging the gap between different teams and ensuring the alignment of the project goals and expectations.— Applied prompt engineering to craft text inputs, or prompts, that can elicit specific and high-quality outputs from generative AI models, using best practices such as providing clear and specific instructions, using examples, using constraints, breaking down complex tasks, and instructing the model to check and evaluate its own responses.— Improved my creativity and problem-solving skills, as well as my productivity and efficiency, by working with AI and prompt engineering.

Lahore, Punjab, Pakistan

— Work with stakeholders to gather requirements and develop a project plan.— Data analysis using MetaBase to identify trends to be used to develop strategies.— Work with UI/UX designers to develop effective wireframes and prototypes.— Deliver product demos and showcase newly developed features.— Facilitate the development and implementation of new technologies and processes.— Communicating effectively with both technical and non-technical stakeholders.— Facilitate clients in adopting the new software and data migration from their previous software.— Helping the client in maximizing their use of the new technology and resources.— Creating and documenting business processes using Confluence.— Communicating with trainees, Project managers, Floor Managers, Business Intelligence Associates, and other stakeholders— Deliver effective client training programs.— Train new BAs & team members, ensure they perform in accordance with the defined KPI’s.— Review junior BA documentation including requirements, user stories and epics.— Organize user stories documented by junior BAs into epics.— Conducting 1v1 sessions and acting as a liaison between new BAs and line manager.— Keeping up to date with Revolut Processes to provide effective training.— Developed a more pragmatic training method that increased employee productivity.

Lahore, Punjab, Pakistan

— Communicate directly with clients and understand their requirements via chat, email, phone call etc.— Gather customer requirements through client meetings.— Provide customers with more information on Revolut products and services.— Gather customer feedback and suggestions.— Upsell and cross-sell Revolut products and services.— Document customer requirements as functional and non-functional customer requirements in Confluence.— Collaborate with SMEs to convert the requirements into user stories, epics, and features in Jira.— Support the Agile development team to answer questions related to the product.— Work with an Agile development team to finalize and estimate user stories.— Work through a 2 weekly sprint to develop and deliver user stories.— Conduct post development reviews of the developed functionality user stories.— Gather customer feedback and suggestions on the delivered software features.— Maintain a high level of customer satisfaction.— Stay up to date on Revolut products and services.— Develop on my client communication and requirement gathering techniques.— Recognized as employee of the month for 3 months straight from September 2021 – December 2021.

Lahore, Punjab, Pakistan

— Work with stakeholders to gather requirements, develop solutions, and test and implement changes.— Collaborate with cross-functional teams to define project scope and objectives. — Stay up to date on Etisalat products and services.— Continuously learn and develop new skills.— Communicated effectively with stakeholders to ensure that their needs are met.— Develop and execute delivery to achieve individual and team targets.— Spearheaded the effort to take a project from pilot to permanent.— Successfully launched the project and achieved the desired results.

Lahore, Punjab, Pakistan

— Identify and qualify potential customers through cold calling and e-mail. — Present Liberty Power LLC's products and services to potential customers in a clear and concise manner.— Close sales and successfully provide the user with the best deal.— Manage customer relationships and provide excellent customer service.— Was a lead sale closer helping the team reach the set target goals.— Worked as a Team Lead managing team of 12 people with success in meeting the targets.