Nour A. Email and Phone Number

With overall 5 years experience, leading Amazon's Learning & Development department at MENA’s largest fulfilment center. My focus has been on crafting strategic training plans, process improvements and initiatives that have notably enhanced operational efficiency. Through the adept direction of a team of learning professionals, we've standardized critical content, contributing to regional uniformity and process optimization. Our efforts are reflected in successful launches including the deployment of Amazon Fulfillment Technology system in addition to seamless onboarding and development of over 3,000 associates, including key managerial and supervisory roles.Collaboration is at the heart of my professional ethos, with a strong record in stakeholder engagement and project leadership. The development of impactful training plans for high-stakes events like White Friday is a testament to our collective achievement, boosting productivity and customer satisfaction. My commitment lies in fostering an environment where talent thrives, and long-term customer experience improvements are realized, all while ensuring the judicious management of financial, quality and productivity metrics.