• Communicate with IT Team to ensure systems are set up properly. • Provides high level technical support • Project implementation (mainly high end solution) and hardware configuration• Identify and solve possible high level networking problems • Adheres to client specific rules and regulations• Organize and deliver product awareness skills transfer or product education sessions for staff and customers.

Providing technical training : CCNA R&S , Security , Voice and Data Center CCNP R&S , SourceFire Bluecoat ProxySG , Mach5 , PacketShaper

-Configuring Cisco Nexus Switches N7K/N5K/N1V, Cisco MDS Switches-Installing and managing Mcafee Mail Gateway , Mcafee Web Gateway and Mcafee IPS-Cisco Contact Center , Quality Manager and Unity Connection configuration -Cisco Wide Area Application Services (WAAS) configuration-Basic ESX , Virtual Servers Deployment on top of UCS servers -Polycom RSS , RMX and HDX setup-Installing Cisco Wireless LAN Controller

- Troubleshooting OSPF, EIGRP, MPLS VPN, and QoS in IP network and resolve all related issues.-Perform periodic health checks, preventive maintenance on IP network to identify potential problems and testing the redundancy.- working closely with other departments/organisations and collaborating with other IT staff- Develop technical reports and documentation- Network Health check reports shared on daily weekly and monthly basis- LAN/WAN level 3 support (diagnose and troubleshoot layer 1, 2, 3 problems) - Implemented Traffic Filters using Standard & Extended access-lists and Route Maps- Network infrastructure segmentation Data Vlans and Voice Vlans- Configured Polycom RSS,RMX Conference Machine- Configured Tandberg and Lifesize Video conference - Implemented QoS using FIFO, Weighted Fair Queuing and Priority Queuing- Implement Cisco Secure Access Control Server (ACS) for Tacacs+/RADIUS - Configured Cisco Unified Call Manager Clusters with SRST - Implemented BlueCoat Mach 5 for WAN optimization , Proxy SG web content filters - Implemented SNMP on Cisco Devices for network management - Configured Fortigate 60C / 80C included VPNs, NAT, and traffic control

Responsible for network stability, security,redundancy and connectivity between 4 branches- Install, configure, maintain network services, equipment and devices.- Firewall's Setup maintenance and monitoring - CSMARS Monitoring Reporting and Troubleshooting - Cisco Call Manager configuration and support- Cisco Call Manager Billing System Development - Manage user accounts, permissions, email, anti-virus, anti-spam- Monitors Network performance and implements performance tuning

Design Solutions in IT, Networks & VOIP Telephony, Trainning & Presenting Training and Demo about Shoretell IP Telephony.VOIP Implementation and configuration. Backup Solutions using Acronis Software.Firewalls and Unified Threat Management Solutions