● Improving and optimizing Nissan digital communication in terms of:- Auditing all website content and communicating on any needed changes with the agency responsible - Creating vehicle landing pages for our latest vehicles and building configurators for our upcoming models- Constantly auditing our website versus competitors’ to assess any possible opportunities for any further development- Updating our mobile application to include new features and have an overall better customer experience ● Working on an entire digital and CRM strategy for the new North African Markets● Handling supplier invoices for Egypt and South Africa and ensuring timely payments

● Responsible for the monthly social media calendar by briefing our agency with our requirements after working cross-functionally with other departments and ensured its correct implementation● Created campaigns’ briefs, communicated them to our creative agency, reviewed their creative proposals, chose our preferred direction and followed up on the campaign implementation and results● Worked closely with the PR&Comms department in on-ground activation events to guarantee an achievement of the best possible results for customer awareness and consideration ● Developed a weekly update of the competitors’ marketing activities/campaigns and presented it in the weekly company meeting

•Communicated with our dealer partners and monitored their activities to enhance the company’ s sales and presence in the market•Monitored our customer satisfaction score and developed action plans to improve it•Created a weekly update of the broker situation in the market •Generated a monthly report of financial accruals/payments to our partners in coordination with the financial department•Enhanced the test drive and delivery process to our customers•Evaluated our dealers’ sales performance monthly as well as assessed their overall performance semi-annually•Responsible for the fleet and tender business across all the network

•Studied the market and created a competitive analysis•Determined new specifications to be added to upcoming models

•Evaluated the current situation of the company’s car line-up and examining possible future models •Calculated and analyzed the profitability of new and current models•Suggested measures to enhance the company’s profitability and presence in the market •Studied export and import opportunities

•Constructed a full marketing plan for the year 2020 along with a detailed budget and implemented part of the company’s planned marketing activities •Coordinated the company’s social media platforms and ensured a correct application of the company’s digital strategy• Fully developed the company’s partnership with Microsoft and directly contacted the global vendor on behalf of the company’s managing director•Changed the company’s website content and re-wrote the company profile

•Responsible for developing a real brand in the market that can strongly compete with others by studying the competitors as well as the target market•Developing new and creative ways to increase awareness of the brand such as by contacting influencers, searching for and assessing potential jewellery and graphic designers, creating excel sheets to track customers’ orders and handling their complaints.

•Translated articles of Emirates Woman and handled all the necessary adjustments for them to be published directly on Facebook and Emirates Woman Arabiya website.

•Delivered broadcasts of the various projects of Inertia via social media

•Learned all aspects of the stock market by rotating in the departments of the brokerage company •Conducted fundamental and technical analyses of stocks to predict the movement of prices

•Screened CVs and reported on eligible applicants •Monitored and updated applicants’ status for 3 job vacancies •Communicated job details to interested candidates