Nour Clave Email & Phone Number

Barcelona, Ct, Es

Barcelona, Ct, Es

Barcelona, Catalonia, Spain

Barcelona, Catalonia, Spain

I played a key role in supporting the Growth Marketing team with daily operations, which included planning, executing, and analyzing multi-channel marketing campaigns across email, social media, and paid advertising. I conducted in-depth research and data analysis to inform competitor marketing strategies, campaign updates, and market trends. Additionally, I managed customer support channels and efficiently resolved member inquiries using Braze and HubSpot. I optimized marketing communications by troubleshooting texts, phrases, and keywords, and contributed innovative marketing ideas to the team. Moreover, I produced engaging content, such as videos and stories, for Instagram, significantly enhancing overall engagement.

Toulouse, Occitanie, France

I spearheaded the development of digital communication strategies for the 2023/2024 training catalogue, resulting in significant improvements in outreach and engagement with our target clientele. As a result, we experienced a 5% expansion of our client base during the internship duration. By conducting comprehensive market research, I identified key strengths and weaknesses in our communication process, enabling us to implement targeted improvements and optimize our impact. Notably, this led to a 6% increase in followers and a 6% boost in user interactions. Furthermore, I conducted thorough labour needs assessments and estimated gains to allocate resources, effectively enhancing organisational productivity. By establishing actionable and results-driven plans, we successfully reached and expanded our target clientele, which ultimately led to increased market penetration and significant business growth.

Bambous, Black River, Mauritius

Dynamic and results-oriented professional with a proven track record in elevating brand visibility and engagement. During my tenure, I strategically managed and curated content on the brand's Instagram and Facebook platforms, leading to a significant increase of 100 followers and a 2% boost in user interactions. I successfully spearheaded client outreach initiatives, with a focus on the European and North American markets, resulting in a notable 10% expansion of the client base within the internship duration. Contributing to the visual identity of the brand, I created creative mood boards for the Summer 2023 collection shoot, leaving a lasting impression on both new and existing customers. Committed to providing exceptional customer service, I promptly addressed and resolved client complaints, inquiries, and product delivery delays, ensuring a seamless and positive experience for all customers. Additionally, I conducted targeted outreach to diverse companies across international locations, including the USA, France, Germany, and Switzerland, facilitating the efficient distribution of the company’s lookbook and significantly increasing brand awareness.

Master Of Science - Ms, Digital Marketing And E-Commerce

Bachelor'S Degree, Marketing

Bachelor In Management, Business, Management, Marketing, And Related Support Services

Baccalauréat, Scientic, 13,75