Nour Ezzat Email & Phone Number

Cairo, EG

Cairo, Egypt

Managing clubs Audio Rooms new feature for well known App. (Ludostar).creating App. policy & Broadcasting Environment Rules.Hunting potential Voice Agencies Across MENA to platform.Managing group of business development consultants Regarding Their monthly targets and clients Escalations.

Cairo, Egypt

Managing new Regional LOB business for Pakistani multinational Entertainment group Byline media.Approaching MENA top bloggers/ Anchors & influencers for Partnership with our Agency.Engaging High quality GCC Top hosts in Reputable entertainment Apps, Meta & Tiktok.Reporting & Analyzing figures with sharing to co-founders & Headquarter office.collaborations.

Cairo, Egypt

Managing new Audio platform called (MisU)setting app. policy & guidelinesMass hiring of brokers-Big Agencies to platformManaging Agencies daily concerns.Analyzing App. monthly figures.

Cairo, Egypt

Established Olachat new voice app. (Party star) in MENA.setting App. initial soft opening policy and, work Environment & Guidelines.collaboration with product team to enhance App. features & contents to match users preferences.Engaging potential Brokers- Agencies into App.Running daily, weekly & monthly reports.Tier2 with partners in case of escalations or.

Cairo, Egypt

Helping to build new Audio Entertaining platform.creating new app policy, structure & GuidelinesHunting potential Agencies to App.managing brokers & Agencies concerns after coordination with Chinese Based HQ.

Cairo, Egypt

in charge of Mass hiring to individual hosts, Brokers & Big livestream Agencies to platform.perform analysis on App. monthly figures & Achievements.collaboration with BCM, operation & other departments.Managing Big Agencies daily concerns on time.creating and digging for new leads for hunting purposes from competitor platforms in MENA Region.

Dubai, United Arab Emirates

Motor, health, travel & Home insurance LOBs for GCC countries.setting Quotes & issue policies for clients.collaboration with different departments to ensure smooth procedures of insurance to our GCC based clients.

Ajman Emirate, United Arab Emirates

in charge of setting Retention plans for newly migrated clients into other svce competitors in UAE market.tier2 of Marketing and Retention process to grant clients Retention smoothly with high C-SATAnalysing Retention data and collecting Retention leads from other Departments.

Cairo, Egypt

Monitoring Large volume of calls, voice/non-voiceproviding coaching to CSRscollaboration in pk & soft skills trainingsetting QA strategies & GuidelinesAnalysing different LOBs data & Figures on monthly -weekly basis.

Cairo, Egypt

Managing different LOBs serving Etisalat UAE svce provider offshore Based in Cairo for troubleshooting, Navigation,mobile svce & Cable IPTV packages concerns for Emirati citizens & Expatriates living in UAE.

Cairo, Egypt

Managing inbound & Outbound voice & Non voice as front line CSR serving Etisalat UAE client offshore Based in Cairo.providing Navigation & Directory Query svce for UAE based customers.

Dubai, United Arab Emirates

Managing clients Requests related to Brinker Restaurants Franchise based in Dubai festival center (Romano's macaroni grill) Chain of Restaurants MENA.