Plan and execute a wide variety of events for large corporate gatherings.Work closely with clients to understand their needs and develop customized event plans.Manage all aspects of event planning, including budgeting, vendor selection, timeline management, and on-site coordination.Handle all logistics on the day of the event, ensuring that everything works as planned.

Following up on new business opportunities and setting up meetings.Planning and preparing presentations.Communicating new service developments to prospective clients.Overseeing the development of marketing literature.Writing reports.

• Keep an up to date knowledge of all visas information, borders’ restrictions,• Provide consultation to clients on visa processing requirements, flights and hotels.• Coordinate with Embassies, Consulates and Visa Processing Centers.• Daily reporting of all activities to the vice president.

• Directed the day-to-day operations of multiple facilities while supervising 35 employees in Cairo and Alexandria offices.• Led the Centre to be recognized for achieving outstanding results related to people, safety, service, and sales.• Achieved a 100%+ increase in added value services by providing training to the employees.• Co-facilitated new e-learning throughout the region (Egypt & Turkey) and was chosen to facilitate based on leadership skills and industry knowledge.• Achieved high ISO and procedures compliance scores.• This resulted in excellent global communication skills between the Centre and all stakeholders including UK Visas & Immigration.

- Built and maintained updated immigration information.- Developed the know-how of preparing clients application process for UK visas and immigration.- Collaborated successfully with management in executing the process outline of file submissions with the respective government departments.- Periodical checks on government websites for updates with regards to the process and update departments. - Ensured the employees are completing tasks accurately and in a timely manner.- Ensured that the client experience is above satisfactory and Maintained their records as per the agreed process outline.- Ensured a quality control process is implemented and all client information is updated on the internal CRM system with up to date information.- Prepared reports weekly/monthly/quarterly account status, forecast and track key account metrics.- Served clients face to face, on phone and via email.- Received a Recognition due to system development, which lifts the performance from Red to Green in 6 months (Service Level Agreement Report).

- Prepared, examined, or analyzed accounting records, financial statements, or other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards,- Developed, implemented, modified, and documented recordkeeping and accounting systems made use of the latest computer technology (QuickBooks).- Prepared forms and manuals for accounting and bookkeeping personnel, and directed their work activities,Achievement:Maintained a coherent financial and documentary cycle using computer technology, which was not in use,

- Negotiated and authorized contracts with equipment and materials suppliers, and monitored contract fulfilment,- Collaborated with other managers or staff members to formulate and implement policies, procedures, goals, or objectives,- Monitored spending to ensure that expenses are consistent with approved budgets,- Supervise workers assigning tariff classifications and preparing to the bill,- Directed investigations to verify and resolve customer or shipper complaints,- Directed and coordinated through subordinates, activities of operations department to obtain use of equipment, facilities, and human resources,Achievement:Changed the whole Accounting department from only manual, to manual and computerized, in just 1 year.

- Prepared and reviewed operational reports and schedules to ensure accuracy and efficiency,- Set goals and deadlines for the department,- Acquired, distributed and stored supplies,- Oversaw the maintenance and repair of machinery, equipment, and electrical and mechanical systems,Achievement:Personal achievement: Succeeded to learn everything about establishing a private business,